NewVice President, IT Project Management PennymacVice President, IT Project ManagementWestlake Village, California$95,000–$155,000 / yearOversee performance measurement by implementing, supporting, and monitoring the established tools, to define, collect, established baselines for and report on key metrics, enabling leadership to manage organizational progress against metrics, and drive continuous improvement and sound decision-making. A Typical Day: The Vice President of Digital Product Delivery Project Management Office will manage day-to-day activities in the program management office (PMO) to ensure that IT cross-divisional programs and projects meet organization goals and requirements.
Application Performance Management Engineer Insperity IncApplication Performance Management EngineerCA$78,100–$88,900 / yearWorks with Quality Assurance and other validation-focused teams to devise, design, and develop failure mode tests, load/stress tests, and other adverse operating-condition defined scenarios to ensure that applications can tolerate a wide range of conditions safely and successfully. Minimum of three (3) years professional experience in information systems is required with at least one (1) years experience developing, architecting, managing, or maintaining enterprise grade software systems, systems administration, or similar discipline.
Senior Advisor, Customer Service Performance Management Southern California EdisonSenior Advisor, Customer Service Performance ManagementIrwindale, CAIncident Management Team Expected Participation: Employees are expected to support emergency response and/or business continuity efforts, including readiness to serve on an Incident Management Team (IMT) when needed. We are seeking a strategic, data-driven leader who thrives in fast-paced environments, can translate insights into action, and is passionate about continuous improvement, accountability, and delivering measurable results.
Senior Advisor, Customer Service Performance Management Edison InternationalSenior Advisor, Customer Service Performance ManagementIrwindale, CAIncident Management Team Expected Participation: Employees are expected to support emergency response and/or business continuity efforts, including readiness to serve on an Incident Management Team (IMT) when needed. We are seeking a strategic, data-driven leader who thrives in fast-paced environments, can translate insights into action, and is passionate about continuous improvement, accountability, and delivering measurable results.
Sales Performance Management, Functional Transformation Manager Deloitte Touche Tohmatsu LtdSales Performance Management, Functional Transformation ManagerCosta Mesa, CA$130,800–$241,000 / yearOur purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.
Director, Vendor Performance Management Liberty Utilities (Canada) Corp.Director, Vendor Performance ManagementDowney, CA$170,000–$220,000 / yearThe role partners closely with business leaders, cybersecurity, OT, infrastructure, vendor partners, and managed service providers to ensure scalable, secure, resilient, and cost-effective capabilities across Liberty's multi-utility operating model, enabling the long-term digital utility strategy while ensuring operational reliability, regulatory compliance, and modernization velocity. Reporting to the Vice President, IT Operations, this leader owns the target-state enterprise architecture across all domains - SAP, utility applications and platforms, cloud, security, automation and AI, and integration and data - and governs the team of domain architects responsible for each.
VP, National Quality Data Management & Performance Molina Healthcare IncVP, National Quality Data Management & PerformanceCAOversees design and development of reporting solutions to support Healthcare Effectiveness Data and Information Set (HEDIS) auditing, rate tracking, identification of targeted interventions, and performance metric outcome tracking, and the collection, validation, analyzation, and organization of data into meaningful reports for operational/strategic analysis and decision-making. Responsible for end-to-end HEDIS data management reporting and validation to support health plan Healthcare Effectiveness Data and Information Set (HEDIS)/Medicare Star ratings system (Stars)/state reporting, and Consumer Assessment of Healthcare Providers and Systems (CAHPS).
Senior Manager, Performance Management Faraday FutureSenior Manager, Performance ManagementEl Segundo, CA$165,000–$195,000 / yearAs a key contributor within the performance management function, the Senior Manager will partner closely with cross-functional stakeholders to ensure our framework is data-driven, scalable, and forward-looking—effectively supporting talent development, employee engagement, and sustainable organizational growth. The Company, together with its controlled subsidiaries, operates across multiple technology-driven areas, including AI electric vehicles, robotics, and its crypto business (AIXC), all under its upgraded Global EAI Industry Bridge Strategy, marking the beginning of a new chapter in AI mobility and Web3 integration.
NewDirector Quality & Performance Improvement City of HopeDirector Quality & Performance ImprovementDuarte, CACity of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. This leader drives clinical quality, peer review, and performance improvement programs while partnering with physicians, nursing, and administrative teams to foster a culture of safety, accountability, and continuous improvement across the organization.
NewSupplier Performance Manager Donatech CorporationSupplier Performance ManagerIrvine, CA$63–$73 / hourThe Supplier Performance Manager (SPM) supports the category strategies with key strategic suppliers through developing, monitoring and executing continuous performance improvement initiatives. • Participate in continuous improvement in the supply base by communicating objective performance metrics such as lead time reduction, on-time delivery improvement, quality improvement, and total cost of ownership.
Manager, Customer Experience & Performance Improvement - SHP Operations - Day Shift Full Time Sharp Health PlanManager, Customer Experience & Performance Improvement - SHP Operations - Day Shift Full TimeCA$55.39–$71.47 / hourThe actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant's years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. Lead cross functional teams through process improvement efforts, guide development of data collection/root cause analysis, data interpretation, customer journey mapping, process mapping and forecasting of benefits, guide prioritization of efforts based on impact, cost and ease of implementation.
Senior Regional Vice President, Quality & Performance Excellence Easter Seals Southern CaliforniaSenior Regional Vice President, Quality & Performance ExcellenceIrvine, CaliforniaProfessional certifications related to quality, compliance, or performance improvement strongly preferred, such as healthcare quality or patient safety certifications (e.g., CPHQ or equivalent), process improvement or continuous improvement certifications (e.g., Lean, Six Sigma, or similar), and Organizational Behavior Management (OBM) or performance improvement certifications. Ensures organizational readiness for external audits and reviews, coordinating planning, documentation integrity, response preparation, and cross-functional execution in partnership with Clinical Services, Operations, Network Provider teams, and Enterprise Risk Management.
NewSupplier Performance Manager LanceSoft IncSupplier Performance ManagerIrvine, CA$70–$73 / hourThe Supplier Performance Manager (SPM) supports the category strategies with key strategic suppliers through developing, monitoring and executing continuous performance improvement initiatives. Participate in continuous improvement in the supply base by communicating objective performance metrics such as lead time reduction, on-time delivery improvement, quality improvement, and total cost of ownership.
Human Performance & Learning Senior Manager Deloitte Touche Tohmatsu LtdHuman Performance & Learning Senior ManagerCosta Mesa, CA$175,300–$322,900 / yearExperience leading or co-leading 5+ projects where performance management strategy resulted in documented improvement in workforce productivity, upskilling or reskilling outcomes, or return on investment targets. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
System Manager Productivity Performance Improvement CommonSpirit HealthSystem Manager Productivity Performance ImprovementGlendale, CAAs one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. In support of the System Director of Performance Improvement, partners with the Hospital, Market, or System VPs of Finance to develop and implement a productivity strategy that supports the Operational Strategy to produce measurable financial improvements.
Director, Strategic Planning and Performance Blue Cross and Blue Shield AssociationDirector, Strategic Planning and PerformanceLong Beach, CADirect and guide leadership teams in designing and implementing operating plans that deliver on immediate business needs while advancing long-term strategic goals, Provide executive oversight and leadership to managers responsible for creating and driving implementation of operating plans, which are required to support immediate and long-term requirements and business strategies. Define and support the implementation of optimal organizational and operational structures, systems and processes to facilitate business performance including operations improvement and regulatory requirements; and ensure optimization of resources by resolving any duplicative improvement efforts and organization structures.
Senior Analyst, Operational Performance HarmonyCares.Senior Analyst, Operational PerformanceCAThe Senior Analyst, Operational Performance is responsible for delivering data-driven insights that strengthen care delivery operations, improve clinical and financial performance, and support the evolution of strategic care models. This role partners closely with Medical Group leadership to evaluate operational effectiveness, optimize capacity and staffing models, and drive measurable improvements across the organization.
Manager, Portfolio Performance and Oversight Point Digital Finance, Inc.Manager, Portfolio Performance and OversightCARemote$115,900–$128,100 / yearEach individual at Point brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn. Cross-Functional Collaboration: Work closely with internal teams such as Operations, Legal,Investor Operations, and Lending Partnerships to align vendor performance with Point's broader objectives and operational needs.
Director of Clinical Performance and Quality Torrance Memorial Medical CenterDirector of Clinical Performance and QualityTorrance, CaliforniaYou will own quality program performance, drive operational improvement across 40+ clinic locations, and serve as a key partner to physician leadership and health plan partners — all within a mission-driven organization committed to keeping care local, accessible, and exceptional. As part of the Cedars-Sinai Health System, Torrance Memorial Physician Network (TMPN) brings the resources and clinical excellence of one of the nation’s top health systems to the communities of the South Bay — delivering integrated, relationship-centered care close to home.
Supplier Performance Engineer 3 Safran CabinSupplier Performance Engineer 3Costa Mesa, California$115,000–$125,000Monitor supplier risks and ensure Cabin surveillance plan is topical at all times – ensure that key issues are flagged to the business, and a plan is developed to drive internal actions and improvements at suppliers to minimize or eliminate risks. This position interacts with internal cross-functional groups, customers, and suppliers to define, coordinate, and deploy improvement activities utilizing appropriate project management and improvement tools and techniques.
Global BPO Performance Excellence Leader Johnson & JohnsonGlobal BPO Performance Excellence LeaderCalifornia, CARequired Skills: Preferred Skills: Analytical Reasoning, Budget Management, Demand Forecasting, Demand Planning, Developing Others, Distribution Resource Planning (DRP), Financial Competence, Inclusive Leadership, Inventory Optimization, Leadership, Lean Supply Chain Management, Manufacturing Flow Management, Materials Handling, Organizing, Procurement Policies, Report Writing, Strategic Supply Chain Management, Supply Planning. Acting as the Global Business Process Owner (BPO), the leader drives continuous improvement, benchmarking, and cost-to-deliver intelligence to enhance service performance, cost efficiency, and overall network excellence.
Digital Performance Manager (DPM) Team VelocityDigital Performance Manager (DPM)Anaheim, CAYou will manage day-to-day performance across a portfolio of dealership accounts, ensuring campaigns are optimized, insights are actionable, and clients receive consistent, high-quality support. Team Velocity is a full-service marketing agency serving the automotive industry, providing fully integrated marketing solutions to OEMs and dealerships nationwide.
Advertising Performance Manager JAMS LLCAdvertising Performance ManagerIrvine, CAManages media planning, buying, and execution across digital, print, and partner channels, ensuring campaigns are effectively placed and delivered. The APFM is responsible for managing media planning and buying, vendor relationships, and campaign execution, while building a more structured and effective approach to measuring and improving performance over time.
Advertising Performance Manager JAMS, Inc.Advertising Performance ManagerIrvine, CaliforniaManages media planning, buying, and execution across digital, print, and partner channels, ensuring campaigns are effectively placed and delivered. The APFM is responsible for managing media planning and buying, vendor relationships, and campaign execution, while building a more structured and effective approach to measuring and improving performance over time.
Sr. Supplier Performance Specialist ELECTRO ENTERPRISES, INC.Sr. Supplier Performance SpecialistCommerce, CAFDH Aero - named a Best Places to Work in Aviation in 2024 - has locations in 14 countries across the globe, with more than 1,500 best-in-industry employees and over 650,000 square feet of inventory space. FDH Aero is a trusted global supply chain solutions partner for aerospace and defense companies, helping to shape the industry by simplifying the supply chain.
Performance Marketing Manager Xponential Fitness IncPerformance Marketing ManagerIrvine, CA$100,000–$120,000 / yearXponential's portfolio of brands includes Club Pilates, the largest Pilates brand in the United States; StretchLab, a concept offering one-on-one and group stretching services; YogaSix, one of the largest franchised yoga brands in the United States; Pure Barre, a total body workout that uses the ballet barre to perform small isometric movements, and one of the largest Barre brand in the United States; and BFT, a functional training and strength-based program. In partnership with its franchisees, Xponential brands offer energetic, accessible, and personalized workout experiences led by highly qualified instructors in studio locations across 49 U.S. states, Puerto Rico, and 30 countries globally.
Performance Improvement Coordinator, PI St. Francis Medical CenterPerformance Improvement Coordinator, PILynwood, California$31.40–$47.88 / hourResponsibilities would include but not limited to doing the data analysis to track and trend the quality matrices fallouts, compiling quality and financial and operational performance (cost and effectiveness) gather data that are important for improving health care delivery to address multi-dimensional challenges in health care industry, as well as customer feedback, to use when creating improvement within the company. Activities include but are not limited to chart reviews, data abstraction for CMS Core Measures and other quality outcomes studies, and staff education regarding core measures and updates regarding new and enhance indicators.
Sr. Program Manager, Market Performance & Access SHPCA SCAN Health PlanSr. Program Manager, Market Performance & AccessLong Beach, CaliforniaHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models.
Supplier Contracting & Performance Manager United Seating & MobilitySupplier Contracting & Performance ManagerCARemote$106,160–$132,700 / yearMaintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment based on open dialogue, active listening and ongoing definitive actions. Key performance indicators include cost reduction, payment terms, improved product quality, enhanced on-time delivery, and product serviceability improvements.
Production Supervisor (Machine Shop Performance Leader) on 2nd Shift MoogProduction Supervisor (Machine Shop Performance Leader) on 2nd ShiftTorrance, CaliforniaOnsite – Torrance, CAMoog Military Aircraft Group is looking for a Production Supervisor (Machine Shop Performance Leader) on 2nd Shift to have daily operational responsibility (delivery, quality, efficiency and budget) for a Value Stream in our Machine Shop for the 2nd shift. Identify, implement and measure short- and long-term team objectives which aligns with the overall organizational strategic plan; motivate and lead team members; and coordinate support groups to accomplish area objectives.
Associate, Performance Operations Pacific Investment Management Co LLCAssociate, Performance OperationsNewport Beach, CA$87,000–$93,000 / yearOur flexible capital base and deep relationships with issuers have helped us become one of the world's largest providers of traditional and nontraditional solutions for companies that need financing and investors who seek strong risk-adjusted returns. The ideal candidate will be responsible for investigating and resolving performance inquiries from internal stakeholders, and developing and deploying tools to proactively identify anomalies.
Quality Performance Medical Assistant UnitedHealth Group IncQuality Performance Medical AssistantIrvine, CA$16.15–$28.80 / hourThe fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. Supports programs integrating in-office embedded and wrap-around support including but not limited to blood pressure checks, lab draws, patient scheduling, chart reviews, targeted mailings and IVR campaigns, workflow optimization and visible performance tracking.
Performance and Transformation Manager Cardinal Health IncPerformance and Transformation ManagerCA$105,100–$150,100 / yearEstablish and manage a comprehensive RACI (Responsible, Accountable, Consulted, Informed) framework to ensure absolute clarity of roles and responsibilities for all training-related projects. Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects, with a strong ability to connect project outcomes to business objectives.
Digital Performance Manager (DPM) Team Velocity Marketing, LLCDigital Performance Manager (DPM)Anaheim, CAYou will manage day-to-day performance across a portfolio of dealership accounts, ensuring campaigns are optimized, insights are actionable, and clients receive consistent, high-quality support. Team Velocity is a full-service marketing agency serving the automotive industry, providing fully integrated marketing solutions to OEMs and dealerships nationwide.
Program Manager, Performance Effectiveness Chime USA, Inc.Program Manager, Performance EffectivenessCARemoteAs our Program Manager, you will partner closely with cross-functional stakeholders, BPO partners, and senior leaders to build frameworks, generate actionable insights, and drive continuous improvement initiatives that directly impact both frontline teams and member experience. Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
Supervisor, Quality Performance & Grievance and Appeals AltaMed Health Services CorpSupervisor, Quality Performance & Grievance and AppealsMontebello, CA$73,262.64–$91,540.80 / yearThis role provides supervision to both clinical and non‑clinical staff and ensures timely, accurate, and compliant processing of grievances and appeals, potential quality issues (PQIs), and quality-of-care reviews. The Supervisor, Quality, Grievance & Appeals is responsible for the daily oversight, coordination, and performance of all Grievance & Appeals (G&A) functions, while also leading key Quality Management activities that drive regulatory compliance and organizational performance.
Female Soccer Performance Coach Champion's QUESTFemale Soccer Performance CoachLos Alamitos, CAROLE SUMMARY: Our Staff is responsible for the following general functions; 1) provide all Champion’s QUEST athletes a successful, effective and fun performance improvement experience that is based on our philosophy, practices, and curriculum (College Recruiting, Mental Toughness, Physical Performance & Technical Sports Skills), 2) support of our Mission to help every young athlete we can by actively “spreading the word” about the great work you and your peers do at Champion’s QUEST (Academy Growth), 3) contribute to, and support, the positive development of Champion’s QUEST coaching practices through idea generation, continuing education, and Champion’s QUEST in-house training, 4) adhere to work availability schedule and hours. We combine 1) the power of functional athletic performance training 2) elite sports skill knowledge 3) mental toughness and sports psychology and 4) college recruiting guidance to help our athletes reach peak performance and attain their goals.
Performance Marketing Lead O PositivPerformance Marketing LeadSanta Monica, CaliforniaThey work cross-functionally across performance marketing channels and the broader marketing team to execute campaigns, support strategic initiatives, and help scale what's working from paid social to SEM to SMS/Email. The ideal candidate can assist in day to day management and execution as well as help own the performance & strategy of paid media channels (paid social, SEM, email/SMS, etc) while working with multiple stakeholders.
Area Director, Franchise Performance (Southern California) Choice Hotels International IncArea Director, Franchise Performance (Southern California)California, CA$99,919–$117,000 / yearOur corporate office locations: North Bethesda, MD - Located at Pike & Rose, our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail. Operating independently and in collaboration with the Regional Vice President, this role serves as a strategic advisor to hotel owners and above-property leaders, activating performance‑driven strategies that improve profitability, revenue, guest experience, operational execution, and program adoption.
Strategic Alliance Partner Performance Manager Avalara IncStrategic Alliance Partner Performance ManagerCAYou will use AI-powered tools and performance insights to identify execution gaps, surface partner engagement trends, and inform targeted coaching interventions. Weve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year.
Processing Performance Leader MoogProcessing Performance LeaderTorrance, CaliforniaUtilize company resources to report, investigate and implement corrective actions for safety incidents (near misses, injuries), non-conforming products, responding to Corrective Actions requests for quality issues or audit findings, non-functioning manufacturing equipment, etc. Onsite – Torrance, CAMoog Military Aircraft Group is looking for a Processing Performance Leader (Production Supervisor) to oversee our Processing Department (Heat Treat, Plating, Shot Peen, and Paint) on 1st shift.
NewPerformance Creative Designer (Remote US) DirectivePerformance Creative Designer (Remote US)Irvine, CaliforniaRemoteManage multiple design projects simultaneously while communicating effectively with project management and additional internal stakeholders to provide updates on the status of their projects, respond to feedback, and ensure that their needs are being met. Working closely with cross-functional teams, you will be responsible for designing, and implementing creative assets to use in A/B tests and other optimization strategies to achieve our clients’ business objectives.
Performance Systems Engineer 5 - Ad Server Platform Netflix IncPerformance Systems Engineer 5 - Ad Server PlatformCA$388,000–$619,000 / yearOur work spans the core services and frameworks that the broader Ads Platform depends on: supply-agnostic controls, policies, frequency caps, applying floor prices, ad podding rules, competitive separation, rule-based targeting, event processing, and the logging frameworks. We are looking for a performance-minded systems engineer to ensure our ad serving infrastructure operates at peak efficiency under demanding latency and throughput requirements, serving teams across the ads ecosystem.
Performance Marketing Manager International Data CorpPerformance Marketing ManagerCARemotePerformance Management & Optimization: Drive results through rigorous performance monitoring and in-flight optimization, using data and funnel insights to refine targeting, messaging, and spend allocation while delivering clear, executive-ready reporting on pipeline impact and ROI. Sales Alignment & Revenue Impact: Act as a true revenue partner to sales and SDR teams, ensuring alignment on targeting, follow-up processes, and pipeline goals, with shared accountability for lead quality, conversion, and revenue outcomes.
Health - Network Performance / Utilization Manager Accenture PlcHealth - Network Performance / Utilization ManagerCulver City, CAStrategy & Consulting: We work with C-suite executives, leaders and boards of the world's leading organizations, helping them reinvent every part of their enterprise to drive greater growth, enhance competitiveness, implement operational improvements, reduce cost, deliver sustainable 360° stakeholder value, and set a new performance frontier for themselves and the industry in which they operate. Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale.
Supplier Performance Engineer 3 Safran SASupplier Performance Engineer 3Costa Mesa, CA$94,230–$148,070 / yearCompany : Safran Cabin Job field : Purchasing Location : Costa Mesa , California , United States Contract type : Permanent Contract duration : Full-time Required degree : Bachelors Degree Required experience : More than 8 years Professional status : Professional, Engineer & Manager Spoken language(s) : English Fluent Salary range : $94,230 - $148,070 USD ITAR : ITAR Controlled position. Safran Cabin designs, certifies, manufactures and supports innovative aircraft cabin interiors, equipment and systems, providing airlines and OEM Customers with distinctive aircraft branding, and their passengers with a safe, comfortable and enjoyable flying experience.
Account Executive (Mountain West Region) - Network Performance Viavi Solutions IncAccount Executive (Mountain West Region) - Network PerformanceCAVIAVI employees are passionate about supporting customer success and we welcome people who bring their best every day to the company - to question, to collaborate and to push for solutions that will delight our customers. Summary: VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and railway.
Sr Analyst, MSK/RBM Performance Evolent Health IncSr Analyst, MSK/RBM PerformanceCA$70,000–$100,000 / yearThis role sits at the intersection of analytics, clinical operations, and value‑based care-driving insights that improve patient outcomes, reduce unnecessary utilization, and strengthen partnerships with health plans and provider organizations. Technical Requirements: We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router.
Quality Performance Manager, Ring Blink Customer Support Quality Assurance (CSQA) team Amazon.com IncQuality Performance Manager, Ring Blink Customer Support Quality Assurance (CSQA) teamHawthorne, CANET brings together specialized peer functions-including Neighbor Experience, Learning Experience, Training Delivery, Content and Engagement, Leadership Development, and CSQA-under one leadership structure to drive coordinated improvements in customer service quality. Where quality isnt improving, you escalate appropriately, adjust action plans, validate execution through re-inspection, and partner with stakeholders to drive accountability for executing quality initiatives that improve associate quality and the customer experience.
NewAssociate, Performance Operations PIMCOAssociate, Performance OperationsNewport Beach, CaliforniaOur flexible capital base and deep relationships with issuers have helped us become one of the world’s largest providers of traditional and nontraditional solutions for companies that need financing and investors who seek strong risk-adjusted returns. The ideal candidate will be responsible for investigating and resolving performance inquiries from internal stakeholders, and developing and deploying tools to proactively identify anomalies.