Resident Care Aide - Personal Care Aide (PCA) ElderwoodResident Care Aide - Personal Care Aide (PCA)Cheektowaga, NY$18.02 / hourIn order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level. This position is responsible for meeting the physical and emotional needs of residents under the direct supervision of a licensed nurse ensuring that the highest degree of quality resident care is maintained at all times.
Personal Care Aide / Home Health Aide, Certified, NY DePaulPersonal Care Aide / Home Health Aide, Certified, NYCheektowaga, New York$18.65–$18.95 / hourPart timeAssist with all activities of daily living as needed (shaving, bathing, fingernail care, dressing, toileting, grooming, hair care, oral hygiene, etc.). Under the general direction of the Supervisor-In-Charge, the PCA/HHA provides direct personal care and assistance to residents as needed.
PCA-personal care aide Blossom: Modern Home Care Solutions of Western New YorkPCA-personal care aideBatavia, NY$15.50–$18 / hourBlossom is a family owned and operated Licensed Home Care Services Agency (LHCSA) that has provided quality personal care services to older adults and individuals with disabilities throughout Western New York since 1997. Provide clients with assistance with personal care activities including bathing, mouth care, denture care, skin care, grooming, bathroom care, transferring, ambulation, and dressing.
Personal Care Aide - Sanborn, NY UnitedHealth Group IncPersonal Care Aide - Sanborn, NYNY$14–$21 / hourThe fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. Must have completed a training program in home health aide services OR equivalent exam OR one full year experience in providing personal care services through a home care agency OR training program in personal care services.
Personal Care Aide - Williamsville, NY UnitedHealth Group IncPersonal Care Aide - Williamsville, NYNY$14–$21 / hourThe fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. Must have completed a training program in home health aide services OR equivalent exam OR one full year experience in providing personal care services through a home care agency OR training program in personal care services.
Personal Care Aide - Lockport, NY UnitedHealth Group IncPersonal Care Aide - Lockport, NYLockport, NY$14–$25.05 / hourThe fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. Must have completed a training program in home health aide services OR equivalent exam OR one full year experience in providing personal care services through a home care agency OR training program in personal care services.
Personal Care Aide - Amherst, NY UnitedHealth Group IncPersonal Care Aide - Amherst, NYAmherst, NY$14–$25.05 / hourThe fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. State Specific Requirements: NY: Must have completed a training program in home health aide services OR equivalent exam OR one full year experience in providing personal care services through a home care agency OR training program in personal care services.
*Unposted* Personal Care Aide - Lockport, NY UnitedHealth Group Inc*Unposted* Personal Care Aide - Lockport, NYLockport, NY$14–$25.05 / hourThe fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. Must have completed a training program in home health aide services OR equivalent exam OR one full year experience in providing personal care services through a home care agency OR training program in personal care services.
Personal Care Aide - Lewiston, NY UnitedHealth Group IncPersonal Care Aide - Lewiston, NYNY$14–$21 / hourThe fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. Must have completed a training program in home health aide services OR equivalent exam OR one full year experience in providing personal care services through a home care agency OR training program in personal care services.
Personal Care Aide - North Tonawanda, NY UnitedHealth Group IncPersonal Care Aide - North Tonawanda, NYNorth Tonawanda, NY$14–$21 / hourThe fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. Must have completed a training program in home health aide services OR equivalent exam OR one full year experience in providing personal care services through a home care agency OR training program in personal care services.
NewPersonal Care Aide - CERTIFIED Health Association of Niagara CountyPersonal Care Aide - CERTIFIEDNiagara Falls, New YorkIn those instances where health related tasks are to be performed, training in such health-related tasks is required and demonstration of competency obtained prior to performing the tasks. A certificate from a training program in personal care aide services approved by the New York State Department of Health OR .
Personal Care Aide LHC Group IncPersonal Care AideWilliamsville, NYSpecific Job Duties/Responsibilities May provide or assist clients with activities of daily living including bathing in bed, tub or shower; care of hair including shampoo, combing and brushing; care of teeth and mouth including denture care; nail care, filing only; skin care including peri care and applying lotion; transfer of patient from bed to chair and to wheelchair. One Patient at a Time Earn PTO while working 32+ Hours Weekly Pay & Flexible Scheduling Base Pay: $18.10/hour HHA or PCA REQUIRED At Willcare, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people.
PRN Personal Care Aide Weekdays LHC Group IncPRN Personal Care Aide WeekdaysSpringville, NYSpecific Job Duties/Responsibilities May provide or assist clients with activities of daily living including bathing in bed, tub or shower; care of hair including shampoo, combing and brushing; care of teeth and mouth including denture care; nail care, filing only; skin care including peri care and applying lotion; transfer of patient from bed to chair and to wheelchair. 1:1 Patient Care Weekly Pay Life-Friendly Scheduling Base Pay: $18.10/hour HHA or PCA REQUIRED At Willcare, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people.
Personal Care Aide PARAMOUNT PREMIER HOMECARE LLCPersonal Care AideTonawanda, NYIn this role, you will make a difference in the lives of seniors and people with disabilities by enhancing their quality of life. Previous experience as a Caregiver, Home Health Aide, or similar role is preferred but not required.
NewResident Care Aide - Home Health Aide (HHA) ElderwoodResident Care Aide - Home Health Aide (HHA)West Seneca, NY$16.50–$18.02 / hourIn order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level. Ability to assist residents with Daily Living Activities as needed that may include meal assistance, grooming, medication management, showering, dressing/undressing, toileting, skin care.
FHW Personal Care Assistant Fallon Community Health Plan IncFHW Personal Care AssistantBuffalo, NYParticipates in daily PCA meetings on personal care services provided and the self-care abilities of the participants and social interaction levels of participants and changes to plans of care. Founded in 1977 in Worcester, Massachusetts, we deliver equitable, high-quality coordinated care and are continually rated among the nation's top health plans for member experience, service, and clinical quality.
Resident Care Aide SFP Catholic Health SystemResident Care Aide SFPHamburg, NYSuccessful completion of an approved Department of Health Personal Care Aide Training Program, Home Health Aide (HHA) Training Program or Department of Health approved equivalency exam with the written evidence of such completion required within thirty (30) days from date of hire. Communication skills which may inclusive of approach, tone of voice, speed of communication, respectfulness, non-verbal communication.
Secure Care Treatment Aide 1 (NY HELPS), Western New York Children's Psychiatric Center, Direct Care, P27182 New York State Thruway AuthoritySecure Care Treatment Aide 1 (NY HELPS), Western New York Children's Psychiatric Center, Direct Care, P27182West Seneca, NY$57,839–$62,447 / yearMinimum Qualifications Candidates from outside or within State Service can be considered for hire under the Hiring for Emergency Limited Placement - Statewide (NY HELPS) program as a Secure Care Treatment Aide 1 (SCTA 1) if they have a high school diploma, High School Equivalency Diploma, or similar equivalency such as a General Education Development (GED) Certification or higher degree. The Mission of the New York State Office of Mental Health is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances.
FHW Personal Care Assistant Fallon HealthFHW Personal Care AssistantBuffalo, NYParticipates in daily PCA meetings on personal care services provided and the self-care abilities of the participants and social interaction levels of participants and changes to plans of care. Founded in 1977 in Worcester, Massachusetts, we deliver equitable, high-quality coordinated care and are continually rated among the nation’s top health plans for member experience, service, and clinical quality.
Home Health Aide HHA Patient Care Assistant PCA NurseCoreHome Health Aide HHA Patient Care Assistant PCABatavia, NYOur team works locally in each city and surrounding areas to make lasting partnerships with both facilities and caregivers that improve the lives of those within their communities. That’s why we are happy to offer you competitive pay, benefits , a mobile app for timesheets, and access to our elite 24/7 caregiver support staff .
Mental Health Therapy Aide (MHTA) - Direct Care Positions (NY HELPS), Buffalo Psychiatric Center, P27341 New York State Thruway AuthorityMental Health Therapy Aide (MHTA) - Direct Care Positions (NY HELPS), Buffalo Psychiatric Center, P27341Buffalo, NY$52,225–$56,413 / yearMinimum Qualifications Candidates from outside or within State Service can be considered for hire under the Hiring for Emergency Limited Placement - Statewide (NY HELPS) program as a Mental Health Therapy Aide if they have a High School or High School Equivalency Diploma. NOTE: Medicaid and Medicare: In order to be eligible for appointment and to maintain employment, you cannot be listed as an excluded individual or entity on any of the Federal and/or State Medicaid and Medicare exclusion lists (or excluded from any other Federal or Federally assisted program).
Resident Care Aide ElderwoodResident Care AideWilliamsville, NY$16.50–$18.02 / hourIn order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level. Ability to assist residents with Daily Living Activities as needed that may include meal assistance, grooming, medication management, showering, dressing/undressing, toileting, skin care.
Home Care Aide PARAMOUNT PREMIER HOMECARE LLCHome Care AideWest Seneca, NYCare for patients by changing bed linens, doing laundry, cleaning the home, or assisting with personal care. You operate with a big heart, not only providing personalized and attentive care but by building genuine relationships with those you serve.
PCA/HHA - Home Care Aide Position Crane Home CarePCA/HHA - Home Care Aide PositionBuffalo, New YorkWhen you join our team, you become part of a winning group of home health care professionals, who are valued, respected, and appreciated for the important work they do for their clients and the community. Our caregivers provide compassionate care and support that allows clients to remain safe.
PCA/HHA - Marks Home Care Aide -Hamburg 14075 Crane Home CarePCA/HHA - Marks Home Care Aide -Hamburg 14075Hamburg, New YorkWhen you join our team, you become part of a winning group of home health care professionals, who are valued, respected, and appreciated for the important work they do for their clients and the community. Our caregivers provide compassionate care and support that allows clients to remain safe.
PCA/HHA - Marks Home Care Aide - Middletown, NY 10940 Crane Home CarePCA/HHA - Marks Home Care Aide - Middletown, NY 10940Hamburg, New YorkWhen you join our team, you become part of a winning group of home health care professionals, who are valued, respected, and appreciated for the important work they do for their clients and the community. Our caregivers provide compassionate care and support that allows clients to remain safe.
PCA/HHA - Marks Home Care Aide - New Windsor, NY 12553 Crane Home CarePCA/HHA - Marks Home Care Aide - New Windsor, NY 12553Hamburg, New YorkWhen you join our team, you become part of a winning group of home health care professionals, who are valued, respected, and appreciated for the important work they do for their clients and the community. Our caregivers provide compassionate care and support that allows clients to remain safe.
PCA/HHA - Home Care Aide - Tonawanda NY Crane Home CarePCA/HHA - Home Care Aide - Tonawanda NYTonawanda, New YorkWhen you join our team, you become part of a winning group of home health care professionals, who are valued, respected, and appreciated for the important work they do for their clients and the community. Our caregivers provide compassionate care and support that allows clients to remain safe.
Pembroke Child Care Aide (Before & After School Program) Glow YMCAPembroke Child Care Aide (Before & After School Program)East Pembroke, NYPOSITION SUMMARY: Under the direction of the Before and After School Site Coordinator, Child Care staff will provide direction to children, and assist in the implementation of the program curriculum, staff are responsible for the overall safety and well-being of children in the program. We are looking for applicants who have an upbeat personality, a love for working with kids of various ages AND the desire to be a positive role model to our Youth!
Batavia Child Care Aide (After School Program) Glow YMCABatavia Child Care Aide (After School Program)Batavia, NYPOSITION SUMMARY: Under the direction of the Before and After school Site Coordinator, Child Care staff will provide direction to children, assist in implementation of the program curriculum, staff are responsible for the overall safety and well-being of children in the program. We are looking for applicants who have an upbeat personality, a love for working with kids of various ages AND the desire to be a positive role model to our Youth!
Batavia Child Care Aide (After School Program) Glow YMCA IncBatavia Child Care Aide (After School Program)Batavia, NYPOSITION SUMMARY: Under the direction of the Before and After school Site Coordinator, Child Care staff will provide direction to children, assist in implementation of the program curriculum, staff are responsible for the overall safety and well-being of children in the program. We are looking for applicants who have an upbeat personality, a love for working with kids of various ages AND the desire to be a positive role model to our Youth!
Pembroke Child Care Aide (Before & After School Program) Glow YMCA IncPembroke Child Care Aide (Before & After School Program)NYPOSITION SUMMARY: Under the direction of the Before and After School Site Coordinator, Child Care staff will provide direction to children, and assist in the implementation of the program curriculum, staff are responsible for the overall safety and well-being of children in the program. We are looking for applicants who have an upbeat personality, a love for working with kids of various ages AND the desire to be a positive role model to our Youth!
Personal Care Assistant - Niagara Falls Grand Island Wheatfield AccordCare & Family of CompaniesPersonal Care Assistant - Niagara Falls Grand Island WheatfieldNiagra Falls, New YorkWhen you join our team, you're not just getting a job, you're stepping into a role where your kindness, patience and reliability truly change lives. Follow care plans and routines that keep clients active, engaged, and feeling their best.
NewPersonal Care Assistant - Buffalo and Western New York AccordCare & Family of CompaniesPersonal Care Assistant - Buffalo and Western New YorkBuffalo, New YorkWhen you join our team, you're not just getting a job, you're stepping into a role where your kindness, patience and reliability truly change lives. Follow care plans and routines that keep clients active, engaged, and feeling their best.
Personal Care Assistant - Orleans County AccordCare & Family of CompaniesPersonal Care Assistant - Orleans CountyMedina, New YorkWhen you join our team, you're not just getting a job, you're stepping into a role where your kindness, patience and reliability truly change lives. Follow care plans and routines that keep clients active, engaged, and feeling their best.
Support Aide to CNA Track ElderwoodSupport Aide to CNA TrackHamburg, NY$18.20 / hourIn order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level. Whether you live in Hamburg, Orchard Park, West Seneca, East Aurora, Eden, Angola, Derby, Evans, Blasdell, Lackawanna, or nearby Southtown communities, Elderwood at Hamburg offers the opportunity to start a meaningful healthcare career close to home.
Dietary Aide, Dining Assistant, Casual / Unscheduled Felician Sisters of North AmericaDietary Aide, Dining Assistant, Casual / UnscheduledBuffalo, NY$16.76–$23.14We are hiring a casual unscheduled Dining Assistant / Dietary Aide to work various shifts to provide healthy and homemade meals within a convent home for Franciscan sisters in Buffalo, NY (located near Cheektowaga, on Doat Street and Pine Ridge). We offer GREAT BENEFITS (up to $1000 employee referral bonuses, annual pay increases, paid time off (PTO) per year, PTO payout every year, comprehensive benefits package, and more)!
Certified Nurse Aide (CNA), Nurse Aide, part-time afternoons Felician Sisters of North AmericaCertified Nurse Aide (CNA), Nurse Aide, part-time afternoonsBuffalo, NY$16.12–$21We offer GREAT BENEFITS (competitive retirement program with matching, up to $1000 employee referral bonuses, annual % pay increases, paid time off (PTO) per year, yearly PTO payout, comprehensive benefits package, and more)! Our Nurse aides are responsible for documenting care for our sisters as required and communicating with residents, family members, management, and staff to ensure resident quality care.
Home Health Aide's or PCA $17.00 plus/hr. Excel Staffing SolutionsHome Health Aide's or PCA $17.00 plus/hr.Clarence, NY$17–$20 / hourMinimum of 6 months of work experience, preferably in home care, a skilled nursing facility, or hospital setting . Perform personal care activities, including bathing, grooming, dressing, eating, and using the bathroom .
Certified Nurse Aide (CNA), per diem / unscheduled, 2nd and 3rd shifts Felician Sisters of North AmericaCertified Nurse Aide (CNA), per diem / unscheduled, 2nd and 3rd shiftsBuffalo, NY$17.14–$21.83We offer GREAT BENEFITS (up to $1000 employee referral bonuses, annual % pay increases, paid time off (PTO) per year, PTO payout every year, comprehensive benefits package, and more)! Casual/per diem positions picking up 3rd (nights 10:00 pm to 6:30 am) and 2nd shift (afternoons 2:00 pm -10:30 pm) at our Buffalo convent home located on Doat Street/ Pine Ridge (near Cheektowaga).
Home Health Aide Amedisys IncHome Health AideNY$16.15–$20.18 / hourAmedisys is a leading provider of home health, hospice and high-acuity care, dedicated to helping patients and families navigate the complex healthcare system. With a focus on compassionate, patient-centered care, you would be joining a team of professionals committed to improving the lives of those they serve.
Certified Nurse Aide (CNA), per diem / unscheduled, afternoons Felician Sisters of North AmericaCertified Nurse Aide (CNA), per diem / unscheduled, afternoonsBuffalo, NY$17.14–$21.83We offer GREAT BENEFITS (up to $1000 employee referral bonuses, annual % pay increases, paid time off (PTO) per year, PTO payout every year, comprehensive benefits package, and more)! Our CNAs are responsible for documenting care for our sisters as required and communicating with residents, family members, management, and staff to ensure resident quality care.
Certified Nurse Aide (CNA), per diem / unscheduled,1st and 3rd shifts Felician Sisters of North AmericaCertified Nurse Aide (CNA), per diem / unscheduled,1st and 3rd shiftsBuffalo, NY$17.14–$21.83We offer GREAT BENEFITS (up to $1000 employee referral bonuses, annual % pay increases, paid time off (PTO) per year, PTO payout every year, comprehensive benefits package, and more)! Casual/per diem positions picking up 1st shift (6:00 am - 2:30 pm) and 3rd shift (nights 10:00 pm to 6:30 am) at our Buffalo convent home located on Doat Street/ Pine Ridge (near Cheektowaga).
Home Health Aide - Buffalo, NY UnitedHealth Group IncHome Health Aide - Buffalo, NYBuffalo, NY$18.65–$24.23 / hourPrimary Responsibilities: May provide or assist clients with activities of daily living including bathing in bed, tub or shower; care of hair including shampoo, combing and brushing; care of teeth and mouth including denture care; nail care, filing only; skin care including peri care and applying lotion; transfer of patient from bed to chair and to wheelchair. The fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount.
Paid CNA Training (Support Aide) ElderwoodPaid CNA Training (Support Aide)Lancaster, New YorkFull timeIn order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level. Responsibilities: (CNA Training Track - Support Aide): Transport residents or accompanies ambulatory residents as assigned to various locations in the building including the dining room, activity program areas, therapy or treatment areas.
Home Health Aide (HHA) Hospice BuffaloHome Health Aide (HHA)Cheektowaga, NYPart timeA Home Health Aide assists in providing quality patient care by performing assigned duties, health care tasks, and specified patient care activities according to the policies and procedures of Hospice Buffalo, Inc. and under the supervision of a licensed practical nurse and/or registered nurse. Assists in establishing and maintaining good interpersonal relationships with hospice patients, families, health care personnel, and the entire hospice staff and volunteers.
NewCNA Training Track (Support Aide) ElderwoodCNA Training Track (Support Aide)Wheatfield, NY$16.10 / hourIn order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level. (CNA Training Track - Support Aide): Transport residents or accompanies ambulatory residents as assigned to various locations in the building including the dining room, activity program areas, therapy or treatment areas.
CNA Training (Support Aide) ElderwoodCNA Training (Support Aide)Lockport, New YorkFull timeIn order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level. Responsibilities: (CNA Training Track - Support Aide): Transport residents or accompanies ambulatory residents as assigned to various locations in the building including the dining room, activity program areas, therapy or treatment areas.
Home Health Aide - PDN Aveanna Healthcare Holdings IncHome Health Aide - PDNBuffalo, NY$18.65–$22 / hourAs an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate. Our homecare is always delivered from a place of heartfelt compassion and empathy, and every one of our Home Health Aides works together to make sure we achieve outstanding clinical outcomes.
Home Health Aide LUANNS CARING ANGELS LLCHome Health AideEast Amherst, NYCare for patients by changing bed linens, doing laundry, cleaning the home, or assisting with personal care. You operate with a big heart, not only providing personalized and attentive care but by building genuine relationships with those you serve.