What You Will DoCoordinate training initiatives across departments and locationsDevelop practical training for Microsoft 365, Copilot, and AI focused on improving efficiency and collaborationStay current with evolving AI capabilities, including Copilot, chat prompts, agents, integrated apps, and emerging toolsCollaborate with HR, Quality, and department leaders on training for company policies, procedures, systems and processesCreate engaging written, visual, presentation and video training contentConduct one-on-one and group training and support subject-matter experts in training their areasSupport onboarding, cross-training and new system or process rolloutsManage training projects and track progress, documentation, and follow-upSupport training within our ISO 9001 quality environmentWhat We Are Looking ForStrong training, communication, and presentation skillsStrong working knowledge of Microsoft 365, Microsoft Copilot and AI toolsGenuine interest in AI and a commitment to continually learning and experimenting with new capabilitiesAbility to translate technology into practical ways employees can work more efficiently and collaborativelyStrong project management, organization and attention to detailCreativity and the ability to develop engaging written, visual and video contentAbility to quickly learn new systems, processes and different areas of a businessA collaborative approach and ability to work effectively with employees, managers and subject-matter expertsManage training projects and track progress, documentation, completion, and follow-upSupport training activities and documentation within our ISO 9001 quality environmentHelp improve the consistency and effectiveness of training throughout the organizationA Plus, But Not RequiredExperience working with ERP and CRM systems, such as HubSpotFamiliarity with distribution, manufacturing, warehouse, or operational environmentsWhy You Will Like This RoleYou will have the opportunity to learn many areas of our business, experiment with rapidly changing technology and apply your creativity to how people learn and work. You will work across departments and locations, partnering with HR, Quality, the Tech Team, department leaders, and subject-matter experts to develop practical, effective training for company systems, processes, procedures, policies, and technology.