OTHER

FEED

UNKNOWN

Notifying the shopping manager of customer comments and complaints, security problems, incorrect prices and errors or problems with UPC codes and products problems (damages or out of stock). Loud noise, cluttered floor surface, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, sprays, and hazardous cleaning solutions.

HOUR

Overview:
To shop multiple orders within a given time frame while giving the customer the best product we have to offer.  Responsible for product handling and appropriate storage until deliver, all while maintaining great customer service.

Minimum Qualifications:
<ul><li>Must possess the ability to handle multiple orders within a given time frame.</li><li>Must demonstrate basic computer knowledge with willingness to learn.</li><li>Must be able to read, write, speak, and understand English, with the ability to follow instructions.</li><li>Ability to work a schedule based on the business needs of the store location.</li><li>Authorized to work within the U.S. </li></ul>

Responsibilities:
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.<ul><li>Treat customers and associates in a courteous and friendly manner.</li><li>Commit to the “Golden Rule” and work with other associates to build a strong E-Commerce team.</li><li>Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).</li><li>Coordinate orders and delivery with shopping manager.</li><li>Work efficiently and at an acceptable pace.</li><li>Handle each picked transaction in an efficient and organized manner, assuring that each item is the finest and freshest the store has to offer.</li><li>Master the store layout for efficient picking procedures.</li><li>Pick, store, label products correctly, and arrange totes for easy access and proper delivery.</li><li>Works carefully to reduce shrink and damage of merchandise.</li><li>Retrieves and fills customers’ orders accurately and on time.</li><li>Properly handle and maintain all computer hardware.</li><li>Notifying the shopping manager of customer comments and complaints, security problems, incorrect prices and errors or problems with UPC codes and products problems (damages or out of stock).</li><li>Follow proper hand washing, good sanitation, food storage and handling procedures, along with cleaning department equipment and tools. </li><li>Maintain a neat personal appearance including proper uniform and dress code.</li><li>Practice the “Cleaner’s Creed” and proper sanitation procedures.</li><li>Practice careful product handling and proper temperature storage of every product picked.</li></ul>Secondary Job Functions:<ul><li>Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.</li><li>Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.</li><li>Other duties assigned by management.</li></ul>

Physical Demands: (per work day):
The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.  <table style="width:499.25pt;border-collapse:collapse;border:none;margin-left:6.75pt;margin-right:6.75pt"><tbody><tr><td style="width:382.25pt;border:solid 1pt;padding:0in 5.4pt 0in 5.4pt">Physical Demands</td><td style="width:117pt;border:solid 1pt;border-left:none;padding:0in 5.4pt 0in 5.4pt">Frequency</td></tr><tr><td style="width:382.25pt;border:solid 1pt;border-top:none;padding:0in 5.4pt 0in 5.4pt">Crawling.</td><td style="width:117pt;border-top:none;border-left:none;border-bottom:solid 1pt;border-right:solid 1pt;padding:0in 5.4pt 0in 5.4pt">0% (N) Never</td></tr><tr><td style="width:382.25pt;border:solid 1pt;border-top:none;padding:0in 5.4pt 0in 5.4pt">Sitting, pushing and pulling up to 250 lbs, climbing up to 8 feet, kneeling, and crouching.</td><td style="width:117pt;border-top:none;border-left:none;border-bottom:solid 1pt;border-right:solid 1pt;padding:0in 5.4pt 0in 5.4pt">1-33% (O) Occasionally</td></tr><tr><td style="width:382.25pt;border:solid 1pt;border-top:none;padding:0in 5.4pt 0in 5.4pt">Carrying and lifting up to 50 lbs, bending, balancing, reaching a waist or overhead, and stooping.  </td><td style="width:117pt;border-top:none;border-left:none;border-bottom:solid 1pt;border-right:solid 1pt;padding:0in 5.4pt 0in 5.4pt">34-66% (F) Frequently</td></tr><tr><td style="width:382.25pt;border:solid 1pt;border-top:none;padding:0in 5.4pt 0in 5.4pt">Standing or walking on tile or concrete, handling fingering, feeling, talking, seeing, hearing, and smelling.</td><td style="width:117pt;border-top:none;border-left:none;border-bottom:solid 1pt;border-right:solid 1pt;padding:0in 5.4pt 0in 5.4pt">67-100% (C) Continuously</td></tr></tbody></table> <table style="width:499.25pt;border-collapse:collapse;border:none;margin-left:6.75pt;margin-right:6.75pt"><tbody><tr><td style="width:382.25pt;border:solid 1pt;padding:0in 5.4pt 0in 5.4pt">Safety Risk Factors</td><td style="width:117pt;border:solid 1pt;border-left:none;padding:0in 5.4pt 0in 5.4pt">Frequency</td></tr><tr><td style="width:382.25pt;border:solid 1pt;border-top:none;padding:0in 5.4pt 0in 5.4pt">Loud noise, cluttered floor surface, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, sprays, and hazardous cleaning solutions.</td><td style="width:117pt;border-top:none;border-left:none;border-bottom:solid 1pt;border-right:solid 1pt;padding:0in 5.4pt 0in 5.4pt">1-33% (O) Occasionally</td></tr><tr><td style="width:382.25pt;border:solid 1pt;border-top:none;padding:0in 5.4pt 0in 5.4pt">Twisting of back and neck, slippery floor surface, and contact with sharp objects. </td><td style="width:117pt;border-top:none;border-left:none;border-bottom:solid 1pt;border-right:solid 1pt;padding:0in 5.4pt 0in 5.4pt">34-66% (F) Frequently</td></tr><tr><td style="width:382.25pt;border:solid 1pt;border-top:none;padding:0in 5.4pt 0in 5.4pt">Hazardous equipment (mechanical moving parts).</td><td style="width:117pt;border-top:none;border-left:none;border-bottom:solid 1pt;border-right:solid 1pt;padding:0in 5.4pt 0in 5.4pt">67-100% (C) Continuously</td></tr></tbody></table> Machines, tools, and equipment utilized: Hand held computer, electronic scale, totes. Repetitive Action:Continuous movement of entire body. Working Conditions: Working environment is inside and may include exposure to cold temperatures. Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.00 - $17.90 per hour.

Roche Bros. Supermarkets

E-Commerce Store Shopper

Cleaning Equipment

Computer Maintenance

Concrete

Customer Support/Service

Datasheets

English Language

Housekeeping/Cleaning

Lift/Move 50 Pounds

Machine Tool

Mobile Devices

Order Delivery

Order Picking/Packing

Organizational Skills

Sanitation

Team Player

Time Management

eCommerce

[AW]-iCims

Capitalizes on walk-in traffic and identifies business-driving opportunities through outreach and networking; actions opportunities in partnership with store leadership to drive incremental sales for the store and achieve company and outreach goals. Cultivates productive relationships with leadership and selling team that contributes to a collaborative, customer-centric environment; maintains open communication to identify and act on business needs in the moment.

Location:
This position is located at 46 Pier 4 Boulevard, Boston, Massachusetts, 02210 United States

Role Summary:
The Personal Stylist cultivates the overall service and selling culture in the store and drives sales by developing authentic customer connections, offering expert styling advice and providing an individualized experience with curated product recommendations. 

Role Responsibilities:
Customer Experience<ul><li>Contributes to upholding a service culture that demonstrates extraordinary service to cultivate an environment where all customers feel welcome, heard and valued</li><li>Leads by example in relationship building, styling, and networking with customers; educates the store team and the customer on the benefits of the personal styling role and program</li><li>Generates impromptu and formal appointment opportunities to cultivate customer relationships and drive key metrics</li><li>Advocates for technology usage and encourages the team to transact in the moment, upsell, and clientele</li></ul>Teamwork + Mentorship <ul><li>Contributes to an inclusive environment by helping to amplify all voices, actively seeking and advocating different perspectives</li><li>Identifies personal styling knowledge gaps amongst the team and actions accordingly; facilitates regional and brand styling initiatives or trainings</li><li>Utilizes brand resources to share relevant apparel styling and product knowledge with the team to elevate associate confidence in servicing and outfitting the customer</li></ul>Visual + Business Operations<ul><li>Reviews store business to understand buying trends, influence apparel outfitting and selling decisions, and to drive apparel and accessories department business</li><li>Capitalizes on walk-in traffic and identifies business-driving opportunities through outreach and networking; actions opportunities in partnership with store leadership to drive incremental sales for the store and achieve company and outreach goals</li><li>Partners with visual team to support mannequin outfitting updates to showcase new arrivals and best sellers</li><li>Upholds accountability and productivity for zoned personal styling hours; contributes to a customer-first philosophy and is flexible in supporting service in zone coverage</li></ul>Communication + Relationships  <ul><li>Communicates customer insights and shopping patterns to the leadership team and styling team through regional or brand communication platforms</li><li>Cultivates productive relationships with leadership and selling team that contributes to a collaborative, customer-centric environment; maintains open communication to identify and act on business needs in the moment</li><li>Contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities</li><li>Collaborates with store leadership in identifying and curating events and experiences that are reflective of the interests of the local customer and surrounding community to drive brand engagement</li></ul>

Role Qualifications:
<ul><li>Anthro brand fan</li><li>2+ years of experience building customer relationships or clienteling</li><li>Passion for apparel styling</li><li>Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays</li></ul>

The Perks:
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit <a href="https://www.urbn.com/work-with-us/stores" rel="nofollow">https://www.urbn.com/work-with-us/stores</a>

Pay Range:
USD $19.25 - USD $19.25 /Hr.

Anthropologie

Anthropologie Personal Stylist - Part-Time

Business Operations

Communication Skills

Customer Experience

Customer Relations

Customer/Client Research

Develop and Maintain Customers

Leadership

Metrics

Philosophy

Power Amplifier

Revenue Growth

Sales

Team Building

Training/Teaching

Up-Selling

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E-Commerce Store ShopperRoche Bros. Supermarkets

Anthropologie Personal Stylist - Part-TimeAnthropologie

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