What you'll do Provider Partnership & Relationship Management Build and maintain trusted, collaborative relationships with assigned providers (physicians, practice administrators, and staff) Conduct regular interactions (both virtual and in-person) to review performance, co-develop improvement plans, and address barriers to change Serve as the primary point of contact and advocate for assigned providers, representing their needs and perspectives internally Education & Enablement Engage with practice administration, staff, and providers to support workflow improvement, education, and awareness on value-based care program requirements, quality measures, and performance incentives Collaborate with internal teams to resolve barriers that may inhibit provider adoption Performance Analysis & Insights Translate complex data into clear, actionable narratives tailored to each provider and/or practice Monitor progress on initiatives, track leading indicators of behavior change, and adjust strategies based on results Documentation & Engagement Tracking Maintain detailed records of interactions, change stage assessments, and engagement activities in CRM (Salesforce) Provide regular reporting on territory performance, behavior change trends, and forecasted impact What we are looking for Bachelor's degree in healthcare administration, Nursing, Public Health, Business, or related field 2-4 years of healthcare experience in one or more of the following areas: You have experience working directly with a variety of providers and physicians (e.g., physician liaison, provider relations, or pharmaceutical sales) You understand that changing practice patterns requires more than sharing data; it requires diagnosing readiness, building trust, and meeting people where they are You have a passion for value-based care and for using technology-enabled insights to deliver higher-value, more efficient care You think in terms of "what motivates this person" and naturally tailor your approach to different audiences You value working with hardworking, curious, and supportive teammates You embrace change as an opportunity to learn You believe diversity of thought improves our outcomes You take great care in the details The Role As a Physician Liaison, you will serve as a trusted advisor to healthcare providers and practices, guiding them through a structured change journey to optimize utilization of in-network, high-quality care delivery.