Initiates regular contact with Environmental Services and Plant Operations to communicate service requests necessary to maintain the lobby, immediate external entrance of lobbies, public bathrooms, wheelchairs, etc. in appropriate condition, i.e., lamp lights lit, no debris on floor, dying plants replaced, windows clean, floor and carpets clean, cigarette debris removed, etc. The Information and Guest Services Representative is responsible for welcoming guests, responding to requests for visitor passes, providing directions to Medical Center services, answering questions about Medical Center services and policies and maintaining professional image/environment of lobby areas.