You'll work directly with carriers and drivers to source capacity, negotiate rates, dispatch freight, track active shipments, and respond to issues as they happen, while partnering closely with Operational Account Managers and internal teams to keep freight moving safely, efficiently, and in accordance with customer-specific service and security requirements. The work environment is fast-paced and may involve multiple active shipments, frequent phone and electronic communication, competing priorities, frequent interruptions, time-sensitive capacity needs, shipment exceptions, rate negotiations, and changing operational requirements.