What You Will Do: Serve as a trusted technical resource for UCaaS and CCaaS solutions, supporting both internal teams and external reseller partners Deliver product demonstrations, walkthroughs, and high‑level solution presentations Assist partners with onboarding, provisioning, and setup, including UCaaS, contact center, and related services Act as a liaison between partners, internal teams, and engineering when deeper technical support is required Support partners throughout the customer lifecycle-from pre‑sale solutioning through post‑sale enablement Answer technical questions, provide best practices, and help partners confidently present solutions to end customers Stay current on industry trends, emerging technologies, and competitive offerings to ensure credibility with partners Collaborate closely with Sales, Account Management, Partner Account Specialists, and Professional Services teams. Who We Are: BCM One is a leading telecom provider of NextGen Communications and Managed Services that has been in business for 30 years with more than 18,000 business customers and 5,000 channel partners who rely on our products, services, and teams to support their critical underlying network infrastructure.