Merrillville, IN30+ days ago
As tenure increases, 3rd year Pharmacy Interns take on increasing responsibility of the safety and effectiveness of operations in the pharmacy, including but not limited to: Living our purpose by following all company SOPs at each workstation to help our Pharmacists and Technicians manage and improve patient health Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment Contributing to positive patient experiences showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems Offering to counsel, fielding medical questions, and soliciting information on a patient's medical history to provide optimal care, when appropriate under the direct supervision of a licensed pharmacist Taking telephonic prescriptions from the prescriber, and calling the prescriber to clarify prescriptions or facilitate medication changes, where allowed by state regulation Maintaining the highest level of self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc. Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately ; Have the ability to receive detailed information through oral communication Any additional tasks as directed by Supervisor or Manager Preferred Qualifications: 1+ years of related work experience in pharmacy, retail, medical, or customer service setting Ability to become immunization certified: Once state regulations are met, pharmacy interns should be striving to provide patient immunizations as this is an essential pharmacist function Ability to work in home store, and across the market in other locations, to meet business needs Proficiency in Microsoft Suite (Outlook, Excel, Word, PowerPoint, etc.) Pay Range The typical pay range for this role is: $18.50 - $20.25