Patient Call Center Agent - Spanish Speaking Tru Medical ManagementPatient Call Center Agent - Spanish SpeakingBrooklyn New York, New York$18–$24 / hourPatient Call Center Agent Job Responsibilities and Duties:· Answer all incoming calls, and address patient’s inquiries, needs, complaints, or other issues· Engage in active listening with callers, providing solutions and ensuring the patients are supported and valued· Utilizing EMR system for patient demographic updates, prescription requests, and scheduling appointments· Assisting in patient translation, if required· Process all incoming voicemails and tasks to Front Desk Team Member, Providers, and Management accordingly· Confirm patient visits for next day appointments· Identify and escalate issues to management· Complete daily call logs and reports· Sorting and filing all incoming fax correspondence· Other duties as assignedPatient Call Center Agent Qualifications and Skills:· High school diploma or equivalent· Superior active listening, verbal, and written communication skills· Knowledge of customer service practices and principles· Excellent data entry and typing skills· Ability to handle stressful situations appropriately· Fluency in Spanish· EMR experience a bonusBenefits: Holiday pay. Thanks to the practice’s vision and exceptional patient care, Tru Medical Management has achieved New York State Patient-Centered Medical Home (NYS PCMH) accreditation and has been an Insurance Quality award winner for multiple years.
eService Call Center Asscociate Integrated Resources, InceService Call Center AsscociateNewark, New JerseyContractorJob Summary: Provide excellent service to customers through the resolution of basic customer inquiries received by phone or though written correspondence. A Few Words About Us Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms.
Call Center Sales Associate (Virtual, US/CAN) Allied Moving Services AustraliaCall Center Sales Associate (Virtual, US/CAN)NYRemote$40,000–$50,000 / yearAs a leading global relocation management and moving services company, we bring together personalized program solutions, expansive global reach, innovative technology, and an unmatched supply chain to transform businesses of any size and empower talent moving to their next opportunity. From corporate relocation and household goods to home sale and commercial moving and storage, our portfolio of brands (including Sirva, Allied, northAmerican, Global Van Lines, Alliance, and Sirva Mortgage) provide everything needed to move talent and deliver experience.
Technical Call Center Team Leader and Project Manager Technogym SpATechnical Call Center Team Leader and Project ManagerJersey City, NJ$75,000–$80,000 / yearWe are looking for a hands-on and results-driven Technical Call Center Team Leader, who will play a crucial role in company growth, by managing the Technical Customer Service Tier 2 team which focuses on more digital/technical matters. Technogym's outstanding fitness products are equally chosen by individuals for their home gym equipment, and by large organizations, professional sports teams, and medical centers for our unmatched quality and reliability.
NewPatient Services Associate, Required Bilingual Mandarin/Call-Center - Brooklyn NYU Langone HealthPatient Services Associate, Required Bilingual Mandarin/Call-Center - BrooklynBrooklyn, NY$50,936.42Full timeThe network also includes 12 community medicine sites providing care to disenfranchised New Yorkers, comprehensive HIV services, chemical dependency programs, and a family support center that offers educational, vocational, and other social support programs. It includes eight primary care sites, 40 school-based health centers and dental clinics, four day care centers, the nation's largest dental residency program, and New York State's largest behavioral health program.
Bilingual Call Center Rep (Relationship Coordinator) HealthfirstBilingual Call Center Rep (Relationship Coordinator)NY$48,600–$65,960 / yearThe Relationship Coordinator solicits and provides information via telephonic efforts in support of Healthfirst's Medicare Advantage Plan, Complete Care (MAP), Managed Long Term Care Plan (MLTC) Senior Health Partners (SHP) and Mainstream/Health and Recovery Plan (HARP) population seeking PCA and/or CDPAS services. Ability to create a positive impression during first contact with prospective members by setting the tone and being able to immediately demonstrate product knowledge and credibility with the goal of maximizing the number of scheduled appointments to achieve daily, weekly, and monthly goals.
Representative Call Center Telecom St. Joseph HealthRepresentative Call Center TelecomWoodland Park, NJThe combined efforts of the organization's outstanding physicians, superb nurses, and dedicated clinical and professional staff have made us one of the most highly respected healthcare organizations in the state, the largest employer in Passaic County, and one of the nation's "100 Best Places to Work in Health Care". St. Joseph's University Medical Center is an academic tertiary care medical center and state designated trauma center, located on the Paterson campus, regularly accepts referrals of difficult or unusual cases from other hospitals and physicians and performs both complex and routine procedures.
Call Center Customer Service Representative Veolia Environnement SACall Center Customer Service RepresentativeTeaneck, NJIt offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader.
NewLimited-Service Call Center Supervisor MaximusLimited-Service Call Center SupervisorNewark, NJFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
Technical Call Center Team Leader And Project Manager TechnogymTechnical Call Center Team Leader And Project ManagerJersey City, NJ$75,000–$80,000 / yearWe are looking for a hands-on and results-driven Technical Call Center Team Leader, who will play a crucial role in company growth, by managing the Technical Customer Service Tier 2 team which focuses on more digital/technical matters. Technogym's outstanding fitness products are equally chosen by individuals for their home gym equipment, and by large organizations, professional sports teams, and medical centers for our unmatched quality and reliability.
Inbound Call Center Reps - Financial Transfer Agent Dept. ExlService Holdings IncInbound Call Center Reps - Financial Transfer Agent Dept.NY$19–$24 / hourIn this role, you'll make an impact in the following ways: Respond to customers inbound calls via phone (voice) regarding transfer agency services, including account transfers, shareholder transactions, and account maintenance. In this role, you'll make an impact in the following ways: Respond to customers inbound calls via phone (voice) regarding transfer agency services, including account transfers, shareholder transactions, and account maintenance.
Call Center Representative Bartlett DairyCall Center RepresentativeJamaica, New YorkJOB SUMMARY: The ideal candidate for this role provides a consistently excellent customer service experience by maintaining the highest degree of courtesy, confidentiality and professionalism. Demonstrating drive and enthusiasm while handling customer orders, questions, and complaints and billing inquiries.
Bilingual Call Center Representative Ascensus LLCBilingual Call Center RepresentativeNewark, NJRemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Call Center BDC Representive Maplecrest Ford LincolnCall Center BDC RepresentiveVauxhall, NJOur fast-growing dealership is looking for BDC / Internet Sales Representatives to handle incoming internet leads, connect with customers, and set sales appointments for our team. The statements included in the job description are intended to outline the general nature and level of work being performed by people assigned to this classification.
NewBenefits Call Center Coordinator Conduent IncBenefits Call Center CoordinatorNY$33,600–$42,000 / yearThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. Additional skills and competencies include: Ability to maintain professionalism, accuracy, and composure while handling high volumes, competing priorities, and time‑sensitive requests.
Supervisor - Call Center (Temporary, Remote Lawrence, KS) MaximusSupervisor - Call Center (Temporary, Remote Lawrence, KS)Newark, NJRemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
Supervisor - Call Center (Temporary, Remote McAllen, TX) MaximusSupervisor - Call Center (Temporary, Remote McAllen, TX)Newark, NJRemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
NewPatient Services Associate, Required Bilingual Mandarin/Call-Center - Brooklyn New York University School of MedicinePatient Services Associate, Required Bilingual Mandarin/Call-Center - BrooklynBrooklyn, NYThe network also includes 12 community medicine sites providing care to disenfranchised New Yorkers, comprehensive HIV services, chemical dependency programs, and a family support center that offers educational, vocational, and other social support programs. It includes eight primary care sites, 40 school-based health centers and dental clinics, four day care centers, the nations largest dental residency program, and New York States largest behavioral health program.
Appointment Clerk/Medical Receptionist - Call Center Tiburcio Vasquez Health Center IncAppointment Clerk/Medical Receptionist - Call CenterNY$22–$23.39 / hourBenefits: We offer excellent benefits, including: medical (100% paid co-payments, premiums, etc.), dental, vision (including dependent and domestic partner coverage), generous paid leave benefits including holidays, Flexible Spending Accounts, retirement plans with an Employer match, tuition reimbursement, monthly treats, pet insurance, and more. About TVHC: Tiburcio Vasquez Health Center is a nonprofit community health center dedicated to promoting the health and well-being of our community by providing accessible, high-quality care through the integration of primary care, dental care, WIC support, mental health counseling, community health education, and more.
Call Center Agent - Remote Peace Global Solutions LogisticsCall Center Agent - RemoteNewark, New JerseyRemoteQualifications: • High school diploma or equivalent • Proven experience in a call center or customer service environment • Excellent communication and interpersonal skills • Ability to multitask, prioritize, and manage time effectively • Proficient in using computers and various software applications • Strong problem-solving abilities and ability to remain calm under pressure • Self-motivated with a positive attitude and willingness to learn • Previous experience in the logistics industry is a plus • Bilingual candidates are strongly encouraged to apply Benefits: • Competitive salary and performance-based incentives • Comprehensive training program • Flexible work schedule • Work from the comfort of your own home • Advancement and growth opportunities within the company • Collaborative and supportive work environment • Health and life insurance benefits Join our team and become a part of a dynamic and growing company that values its employees and customers. Key Responsibilities: • Answer incoming calls from customers and identify their needs • Provide accurate and timely information to customers regarding our services and products • Handle customer inquiries and complaints, and escalate them to the relevant department if necessary • Follow up with customers to ensure their issues have been resolved satisfactorily • Make outbound calls to potential customers to promote our services and generate sales leads • Update customer information and transactions in the company database • Meet and exceed individual and team performance targets • Keep up-to-date with product knowledge and industry trends • Collaborate with other team members and departments to ensure a smooth customer experience .