Washington, MO30+ days ago
Maintains awareness of developments in retail and management and pursues best practices that would enhance performance\n Obtains necessary certifications, education credits and training such as People Plus Learning modules as required by the Company\n Seeks professional development by monitoring one's performance, solicits for constructive feedback, and leverages pharmacy manager and store manager as mentor and coach\n \nCommunications\n\n Supports the Pharmacy Manager and Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff. Resolves customer issues in a timely manner and answers questions to ensure a positive customer experience.\n Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).\n Develops strong relationships with most valuable customers by anticipating customer needs and proactively offering services.