The CPT II; 1) performs computer data entry, filing, telephone communication and other clerical duties, 2) possesses adequate knowledge of the terminology of tests ordered in the laboratory, 3) demonstrates good communication skills and telephone etiquette in greeting patients and other visitors in a polite and friendly manner, 4) demonstrates proper phlebotomy technique and the use of equipment in collecting specimens from newborns to geriatric patients, 5) processes microbiology, immunology, hematology, coagulation, urinalysis, chemistry and blood bank specimens, 6) processes specimens for referral to reference laboratories, 7) stocks and orders routine supplies, 8) maintains the cleanliness of storage areas, trays, centrifuges, refrigerators, freezers and work areas, 9) processes or load specimens on automated laboratory instrumentation in accordance with established policy and procedures, 10) May assist to Pick up samples at hospital/ OR, assist lab specialty in sorting out samples for analysis and put away samples, assist pathology, inventory, replenish supplies, order supplies, mail pick up/ delivery, faxing, answering phone, product deliveries, etc. The Certified Phlebotomy Technician II primarily perform skin puncture or venipuncture on patients of all ages for the purpose of obtaining a blood specimen for analysis in the clinical laboratory and is under the supervision of Laboratory Director / Manager / Supervisor.