Contact Center Representative - Team Lead Tompkins Financial CorpContact Center Representative - Team LeadBatavia, NY$22–$25 / hourCollaborate with internal teams to resolve complex card-related issues Digital Contact Processing: Deliver consistent, high-quality service across all digital channels, including live chat, secure messaging, and email, ensuring a seamless and unified customer experience. The Customer Experience Agent - Team Lead (Contact Center Representative - Team Lead) is responsible for delivering exceptional customer service by handling inbound and outbound calls, responding to email inquiries, and engaging with customers via Banno conversations and chat within a dynamic care center environment.
Full Time Client Service Coordinator Banfield Pet HospitalFull Time Client Service CoordinatorWebster, NY$15.39–$19.67 / hourThe Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
Part-Time Client Service Coordinator Banfield Pet HospitalPart-Time Client Service CoordinatorWebster, NY$15.39–$19.67 / hourThe Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
Process Assistant Amazon.com IncProcess AssistantRochester, NYThe Amazon operations team is looking for Process Assistants with a strong record of achieving results to join the expanding team supporting operations leaders and associates in delivering strong operations results within our fulfillment centers. Process Assistants roles include production duties as needed: pick/pack orders, receive/stow product, ensure inventory accuracy, and unload/load trucks.
Office Assistant 2 (Batavia), (NY HELPS), Box OSEA-363/26309 New York State Thruway AuthorityOffice Assistant 2 (Batavia), (NY HELPS), Box OSEA-363/26309Batavia, NY$42,641–$52,413 / yearProcess invoice payments using a NYS Procurement card and reconcile payments in the State Financial System; Monitor and reorder office supplies; Process orders accurately and in a timely manner to various approved vendors for materials required for educational programs statewide; Effectively communicate information to vendors, school district staff and SED staff members; Ability to read, understand and interpret regulations, procedural manuals and other documents used in routine office processing; Supervisor office staff; Other related duties and projects, as assigned. The incumbent of this position should be able to perform a variety of tasks using common record keeping and filing systems, perform mathematical and computations and calculations, ability to perform tasks accurately and within prescribed timeframes and communicate effectively both orally and in writing.
Full Time Lead Airport Agent Customer Service Envoy Air IncFull Time Lead Airport Agent Customer ServiceRochester, NYComplete all necessary arrangements for accommodating passengers such as prepare itineraries, compute fares, issue refunds, prepare and issue tickets, check baggage, as well as collect excess baggage charges. Willing and able to work a variety of rotating shifts including days, nights, overnights, holidays, weekends, and rotating days off.
Service Specialist Dematic CorpService SpecialistNY$65,000–$140,000 / yearThe Service Specialist will work with Lifecycle Solutions and Services team, Sales and other Dematic departments to prepare safe, creative, and competitive estimates for all aspects of services offered including: Audits, Preventative Maintenance, Remote Support, Proactive Services, Digitalization, Training, etc. Supports sales staff in preparing for and/or facilitating customer conversations related to service offerings; may perform pre-sales support activities as needed.
Float Medical Office Assistant - Part time Thompson HealthFloat Medical Office Assistant - Part timeFarmington, NY$19.64–$24.50 / hourThese tasks include but are not limited to: Supplies inventory, stocking and ordering, rooming patients, taking vitals, performing phlebotomy and EKGs, specimen collection, medical record documentation and otherwise assisting providers with exams and minor surgical procedures, wound cleaning and dressing. Join our growing and well respected community health system and enjoy competitive pay, high patient and staff satisfaction levels, excellent infection control support and compliance, and a very supportive, friendly environment.
Central Sterile Reprocessing ( CSR ) Tech , Days Thompson HealthCentral Sterile Reprocessing ( CSR ) Tech , DaysCanandaigua, NY$21.94–$26 / hourCome to work for a nationally recognize community hospital & be surrounded by supportive, friendly coworkers and leadership who appreciate your hard work! Focus on Employee Wellness: Biometric screenings, Wellness programs, Onsite gym, Zen Room, Community Shared Agriculture program, Access to Success Coach.
Unit Secretary / Patient Care Tech , Birthing Center - Per Diem Thompson HealthUnit Secretary / Patient Care Tech , Birthing Center - Per DiemCanandaigua, NY$19.94–$25 / hourFocus on Employee Wellness: Biometric screenings, Wellness programs, Access to onsite gym, Zen Room, Community Shared Agriculture program. You will enjoy a competitive pay, free onsite parking, an excellent staffing model and a modern, caring, high-tech environment.
Medical Office Assistant , Mary Clark Thompson Family Practice Thompson HealthMedical Office Assistant , Mary Clark Thompson Family PracticeCanandaigua, NY$19.64–$24.50 / hourThese tasks include but are not limited to: Supplies inventory, stocking and ordering, rooming patients, taking vitals, performing phlebotomy and EKGs, specimen collection, medical record documentation, chart preparations, point of care testing (POCT) and otherwise assisting providers with exams and minor surgical procedures. Join our growing and well respected community health system and enjoy competitive pay, high patient and staff satisfaction levels, excellent infection control support and compliance, and a very supportive, friendly environment.
Float Clinical Secretary (Physician Practices) Thompson HealthFloat Clinical Secretary (Physician Practices)Canandaigua, NY$19.40–$22.50 / hourKnowledge of multiple insurance policies, administrative requirements, copayments, benefit coverage and their application to multiple patients for multiple scenarios as presented in practice setting is strongly preferred. The Clinical Secretary plays a vital role in assuring whole patient care is made available to each individual via answering phones, convenient appointment scheduling, accurate & timely referrals & prior authorizations as well as issue resolution.
Medical Office Assistant, Outpatient Obgyn Thompson HealthMedical Office Assistant, Outpatient ObgynCanandaigua, NY$19.64–$24.50 / hourThese tasks include but are not limited to: Supplies inventory, stocking and ordering, rooming patients, taking vitals, performing phlebotomy and EKGs, specimen collection, medical record documentation, chart preparations, point of care testing (POCT) and otherwise assisting providers with exams and minor surgical procedures. Join our growing and well-respected community health system and enjoy competitive pay, high patient and staff satisfaction levels, excellent infection control support and compliance, and a very supportive, friendly environment.
Supervising Janitor- Facilities- NY HELPS New York State Thruway AuthoritySupervising Janitor- Facilities- NY HELPSBrockport, NYDuties Description Essential Functions: Plans and schedules staff assignments and cleaning services; re-assigns staff to ensure that work is accomplished according to schedule, and that staff is fully utilized; and shifts personnel to handle emergency cleaning, maintenance, and care projects. Additional Comments https://www.schooljobs.com/careers/brockport/jobs/5454330/supervising-janitor-facilities-ny-helps?pagetype=jobOpportunitiesJobs .
Call Center Representative 3,(SG -17) (NYHELPS) Item# 01827 New York State Thruway AuthorityCall Center Representative 3,(SG -17) (NYHELPS) Item# 01827Rochester, NY$63,361–$80,655 / yearNon-Competitive Qualifications for appointment under the NYHELPS Program: For appointment to a Call Center Representative 3 you must have: High school graduation or equivalency AND four (4) years of experience in a position where your primary responsibility was providing customer service to the general public either in an environment with substantial face-to-face interaction or in a call center environment. Provisional and/or Non-Competitive promotion (NCP) qualifications: You must be a qualified employee of the Office of the New York State Comptroller; AND have had one year of permanent competitive or 55-b/55-c service as a Call Center Representative 2 or Call Center Representative 2 (Spanish Language) (SG-14).
Customer Experience Manager QuidelOrtho CorporationCustomer Experience ManagerRochester, NYQuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. As part of the GBSC team, the Manager is accountable for delivering high-impact initiatives (e.g., experience centers, demos, and user programs) and ensuring they are aligned to business goals and optimized through performance insights.
PT Customer Experience Admin Coworking Serendipity Labs IncPT Customer Experience Admin CoworkingRochester, NYTrusted by some of the largest and smallest companies around, we provide flexible workplace solutions and have created a national network of safe, comfortable, well designed, and professional work environments for businesses of all types and sizes to call their own. This is a fast-moving industry that requires passionate, engaging, high energy individuals that stand out in a crowd and that our members will enjoy interacting with every day.
Medical Office Assistant , Victor Family Practice Thompson HealthMedical Office Assistant , Victor Family PracticeVictor, NY$19.64–$24.50 / hourThese tasks include but are not limited to: Supplies inventory, stocking and ordering, rooming patients, taking vitals, performing phlebotomy and EKGs, specimen collection, medical record documentation, chart preparations, point of care testing (POCT) and otherwise assisting providers with exams and minor surgical procedures. Join our growing and well respected community health system and enjoy competitive pay, high patient and staff satisfaction levels, excellent infection control support and compliance, and a very supportive, friendly environment.
Office Manager M-F Safran SAOffice Manager M-FNY$28–$32 / hourCompany: Safran Trusted 4D Job field: Administrative Location: 45 Becker Road, Suite A West Henrietta 14586 New York, New York, United States Contract type: Permanent Contract duration: Full-time Required degree: High School Diploma/GED Equivalent Required experience: More than 5 years Professional status: Employees / Staff Salary range: $28-32/hour. Safran Electronics & Defense is an international company with more than 19,000 employees who bring together expertise and team spirit to design high-technology solutions for the aerospace, defense and space sectors.
*Part Time* Airport Agent Customer Service Envoy Air Inc*Part Time* Airport Agent Customer ServiceRochester, NYEnvoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with the customers in a courteous, efficient, and friendly manner.