Customer Service Representative - Billing II Quest Diagnostics IncCustomer Service Representative - Billing IIClifton, NJ$17.25–$23 / hourResponsibilities: Make out-bound calls to clients, Quest labs, and other internal customers with information to help escalate billing issues for a timely resolutionDevelop and maintain productive relationships with customers (e.g., provide a good first impression, command attention and respect, maintain professional tone, demonstrate confidence, de-escalate/defuse customers as needed)Manage internal customer service mailbox requests within 5-7 business daysResearch and resolve correspondence from paper, fax, email, or phone callWork all correspondence batches in date order following the timeline for completionUse effective communication within the team to ensure consistent coverage of duties such as staffing for phones, adhering to set lunch schedule for phone coverage, and managing internal and external mailboxesPerform all aspects of research needed to take place for accurate billing resolution which includes but is not limited to, reviewing account activity and previous notes in billing system. Quest believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, information, assets, and products including sensitive information; accessing customer data or confidential information, and partnering and regularly working with or supervising other Quest employees and interacting with Quest customers.67770Quest
Customer Service Representative (Flexible Working Hours) Destination PetCustomer Service Representative (Flexible Working Hours)Montclair, New Jersey$17–$18 / hourSince 2016, we’ve been serving up best-in-show care from coast to coast with day care, boarding, grooming, training, veterinary services, and more. If you love pets *and* people—and can juggle phones, customers, and the occasional muddy paw print—this is your moment.
Customer Service Representative Camp Bow WowCustomer Service RepresentativeRockaway, New Jersey$15.92–$17If you’re ready to combine your love for dogs with your customer service skills, apply now to join the Camp Bow Wow Rockaway team! Camp Bow Wow Rockaway is seeking an enthusiastic and reliable Sales/Front Desk Receptionist to join our dynamic team of 40.
Senior Customer Technical Support Specialist, Lab Automation - 3rd Shift (4 x 10-hour days) - REMOTE Danaher CorpSenior Customer Technical Support Specialist, Lab Automation - 3rd Shift (4 x 10-hour days) - REMOTENew York, NYRemote$31–$41 / hourThe amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory's role in improving patient health for more than 90 years.
Senior Customer Technical Support Specialist, Lab Automation - 3Rd Shift (4 X 10-Hour Days) - Remote DanaherSenior Customer Technical Support Specialist, Lab Automation - 3Rd Shift (4 X 10-Hour Days) - RemoteNew York, NYRemote$31–$41 / hourThe amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory's role in improving patient health for more than 90 years.
Customer Service Engineer 2 - Diagnostics - Clifton, NJ Varian Medical Systems IncCustomer Service Engineer 2 - Diagnostics - Clifton, NJClifton, NJ$66,980–$92,092 / yearIt is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.". These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver's license, SSN) Criminal background checks Drug screens Immunizations (COVID-19, Hep B, MMR, Varicella, Influenza, Tetanus) Annual TB testing Healthcare training.
Supervisor of Customer Service Veolia Environnement SASupervisor of Customer ServiceWest Nyack, NY$80,000–$90,000 / yearThe Supervisor oversees the daily assignments bargaining unit employees in the New York - West Nyack Office, assuring that all activities are performed in an efficient and professional manner, in order to maintain set metrics and key performance indicators tracked by the Director of Customer Service and Metering. Daily/Weekly/Monthly review and assignment of field service work routing, ensuring customer expectations/appointments are met, including providing support to meter department staff in office and in the field to ensure work completion rates.
Bilingual Customer Service - Spanish STATE FARM - TROY EVANS AGENCYBilingual Customer Service - SpanishMORRISTOWN, NJService can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. As our Customer Service Representative, you’ll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.
Retail - Seasonal - Part Time - Nights & Weekends - Customer Service Team Member - Yorktown Heights NY The Michaels Companies IncRetail - Seasonal - Part Time - Nights & Weekends - Customer Service Team Member - Yorktown Heights NYNY$17–$20 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members.
Retail Customer Service Team Member The Michaels Companies IncRetail Customer Service Team MemberNY$17–$20 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members.
Part Time Retail- Customer Service Team Member The Michaels Companies IncPart Time Retail- Customer Service Team MemberNY$16–$18.80 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members.
NewCustomer Service Representative CVS Health CorpCustomer Service RepresentativeNY$17–$28.46 / hourCSR will also assist with other duties as needed to include but not limited to outbound calls, reviewing and processing prior authorizations (PA) for members' prescriptions received via fax and electronic PA (ePA), and monitoring and responding to inquiries through department mailboxes. Proficient PC skills, computer literacy, basic Google Suite skills, Windows-based applications like Windows, Microsoft Office, internet navigation, email applications and ability to navigate systems.
Plumbing & Heating Customer Service Representative Mr. RooterPlumbing & Heating Customer Service RepresentativeMidland Park, New Jersey$17–$19 / hourAll independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing® franchise system within a specified geographical area. Mr. Rooter Plumbing franchisees will treat you with the same respect and integrity that they treat their own friends and family, because at the end of the day, you can’t serve customers well without a happy, motivated, and committed team.
Associate Transit Customer Service Specialist Series Metropolitan Transportation AuthorityAssociate Transit Customer Service Specialist SeriesNew York, NY$66,998–$86,564 / yearRESPONSIBILITIES: As an Associate Transit Customer Service Specialist, you will monitor intake queues, review and ensure the correct categorization of customer feedback, share feedback with appropriate internal teams as necessary, determine the best response to resolve customer issues or satisfactorily address their concerns, and provide customers with accurate and timely replies. You will also be responsible for analyzing customer data collected through multiple channels and using database tools to develop sophisticated reports and dashboards on customer feedback to identify trends, detect problems, check on SLAs and KPIs, monitor case queues, and help guide policy.
Customer Service Representative I, Cyber & Data Resilience Kroll, LLCCustomer Service Representative I, Cyber & Data ResilienceNYRemoteThe Call Center Representative's primary focus is handling inbound phone calls from consumers who are eligible for Kroll's products and services as well as phone calls from Kroll's program administrators. With experts based around the world, supported by ground-breaking technology, we help protect our client's data, people, operations and reputation with innovative assessments, investigations and intelligence.
Customer Success Specialist - Modern Retail CDK Global Inc.Customer Success Specialist - Modern RetailNewark, NJ$70,000–$83,500 / yearAssisting the client's dedicated CSM, The Customer Success Specialist's responsibility is to use product-specific knowledge to demonstrate the value of CDK products by providing customers with solutions to their operational needs. Develops a productive working relationship with CSM team, partnering successfully to deliver best-in-class customer service to low touch clients.
Customer Success Specialist - Modern Retail CDK Global IncCustomer Success Specialist - Modern RetailNewark, NJ$70,000–$83,500 / yearAssisting the client's dedicated CSM, The Customer Success Specialist's responsibility is to use product-specific knowledge to demonstrate the value of CDK products by providing customers with solutions to their operational needs. Develops a productive working relationship with CSM team, partnering successfully to deliver best-in-class customer service to low touch clients.
Call Center Customer Service Representative Veolia Environnement SACall Center Customer Service RepresentativeTeaneck, NJIt offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader.
Customer Success Specialist Integrated Resources, IncCustomer Success SpecialistNew York, NY$23–$25 / hourAssist all line of business (Medicaid/Medicare/MLTC/CHP/EP) in retaining current qualified members by following a strategic daily work schedule that includes am and pm hours, field locations as well as weekends. High school degree and 3-5 years of experience in direct consumer contact, including, but not limited to, customer engagement, customer services, sales, community engagement; Healthcare especially Managed Care experience preferred but not required.
Customer Relationship Liaison - Driving POV Accendra Health IncCustomer Relationship Liaison - Driving POVNew York, NY$33–$36 / hourSpecific vision abilities required to perform this job safely include close vision, distant vision, night (low to limited light) vision and the ability to adjust focus to work on a computer and read documents. This role maintains relationships and favorable contacts with current accounts/patients and provides the ability to ensure patients have the required equipment to support their home healthcare needs.