Pueblo, Colorado4 days ago
Responsibilities: - Spends 100% of time in a center providing direct patient care, leading by example, and creating an exceptional patient experience - Manages key clinical center metrics that are provided by Clinical Analytics and relate to quality outcomes and holds therapists accountable - Consistently demonstrates all components of the Physical Therapy Guidebook and the Perfect PT visit - Manages clinical outcomes and addresses outlier cases with staff therapists - Ensures clinical workflows to optimize patient capture, processing of referrals and scheduling - Executes therapy plan for each patient with a focus on early intervention and same day evaluation - Creates a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, and patient safety - Works with DTO to identify clinical improvement opportunities - Fosters relationships with employers, referral sources and payer groups through routine communications and engagement opportunities - Masters use of clinical systems to ensure efficient and excellent supportive documentation, appropriate and optimal coding levels, charge capture, and follow-through on all patient care orders - Ensures compliance with individual State Practice Act/Rules and Regulations/WC Regulations - Drives patient and client experience and satisfaction metrics - Actively participates in CLT meetings with COD and CMD to improve quality, patient safety, outlier management, and ensures the ongoing development and growth of the centers business - Maintains and cultivates relationships with center clients and payers while responding to requests within 24 hours - Works with DTO and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies - Promotes, cultivates, and exemplifies Orange Book values for all center colleagues - Develops colleague success through all aspects of the talent life cycle for staff therapists and PTSS within the center - Fosters an environment of collaboration, professionalism, patient and colleague safety, quality care, continuous improvement and reward and recognition - Leads and promotes collaboration within CLT and across disciplines to achieve clinical and business outcomes - Accountable for understanding and input on Center financial drivers (GRV, PI, New Injuries, TAT) and outcomes in order to achieve annual business plan - Promotes center initiatives and work flows that are consistent with those in other centers - Possesses financial awareness and provides input to center budget and key business metrics This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Qualifications: - Bachelors of Science or advanced degree in Physical Therapy (Doctor of Physical Therapy) from an accredited college or university - Must meet licensure requirements of jurisdiction - Customarily at least two years of demonstrated clinical experience - Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility - Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions - Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism - The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies - Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility - Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions - Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism - The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies - Demonstrated outstanding clinical knowledge of physical/occupational therapy services - Demonstrated outstanding dedication to Concentras philosophy of therapy in occupational medicine - Demonstrated outstanding interest in the leadership of therapy staff - Demonstrated leadership qualities and administrative abilities to the job responsibilities as described - Demonstrated excellent communication skills and the ability to exercise proper judgment, make decisions, and motivate employees.