Manage Front Desk Operations to include but are not limited to package delivery operation, Amenity Rental Event Coordination, Theatre and Business Room Reservations, Greeting of Residents and Guests, supervising Front Desk Security Officer in proper protocols when speaking with Residents and Guests. While direct supervisory role is generally limited to Front Desk Operations or other Concierge staff, if any, the Resident Services Concierge acts as “chief of protocol” to facilitate well-orchestrated coordination of security, valet, maintenance, housekeeping and office staff to deliver gracious, seamless service to residents and guests.