Proven experience as a back-office assistant, office assistant or another relevant administrative role in property restoration or construction · Focus on personal development, team building, and leadership skills is essential · Attention to detail, aptitude for multitasking and calm under pressure · Thorough understanding of office management procedures · Excellent organizational and time management skills · Ensure clear communication with entire staff, ability to manage relationships · Aptitude with record keeping, easily accessing information, and communicating ‘the message’ · Awareness and respect for safety, using care are caution with teammates and customers · Strength with multitasking and handling deadlines, organizational and leadership skills · Ability to learn quickly and flexible with change and professional challenges · Proficient in MS Office, Dash, MICA/Mitigate, Xactimate and DocuSketch Benefits: · Paid time off · Referral program · Tuition reimbursement · Flexible schedule Compensation: $33,280.00 - $37,440.00 per year . Responsibilities: · Managing Customer and client satisfaction and representing and improving brand operations · Sort and distribute communications in a timely manner · Perform receptionist duties · Being proactive in resolution of customer issues, concerns and complaints · Managing documentation related to jobs, compliance, scheduling, and delegation of responsibilities · Maintaining employee documentation, new hire orientations, and managing invoices, petty cash and duties related to office administration · Continue professional development of PuroClean® specific skills and expertise: office procedures and processes · Safety and risk management, following and maintaining guidelines for all field staff and office personnel · Schedule and plan meetings and appointments · Track inventory of supplies and equipment · Maintain trusting relationships with suppliers, customers and colleagues · Handle collections on outstanding invoices Qualifications/Skills: · Proficient using Xactimate & Symbility/Mobile Claims estimating platforms.