An ideal candidate will have the following: • A bachelors degree (required) or higher • 0-3 years of work experience in client-facing, sales, or account management roles • Written and verbal fluency in Portuguese (required) and/or Spanish • Demonstrated critical thinking and creative problem-solving skills • Excellent communication and interpersonal skills, including comfort with phone-based outreach • Ability to work independently and collaboratively, in an ever-changing and fast-paced environment • Receptive to close coaching and feedback • Ability to multitask and prioritize effectively, while ensuring an attention to detail • Hustle and tenacity that drives you to go above and beyond to delight clients • Appreciation for data and understanding the numbers • Willingness to work flexible and extended hours (including evenings and some holidays) based on client needs and expectations. Specific responsibilities include: • Engaging daily with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win • Owning client projects from start to finish - that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our clients and our experts • Collaborating with colleagues, your manager, and internal stakeholders to bring GLGs full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts • Upholding GLGs compliance framework and embracing our company values.