Drive Cross-Functional Projects: Partner with Marketing, Sales, Service, Fulfillment, and Finance teams to translate complex business needs into clear technical requirements and specifications for our Digital Systems roadmap (e.g., eCommerce, CRM, ERP, marketing automation). Be Hands-On with the Platform: Go beyond documentation—perform hands-on configuration, troubleshoot data issues, develop proofs-of-concept, and compile data to drive decision-making, validate logic, and secure stakeholder support before working with developers to implement.