Personal Skills Collaboration: Demonstrates experience in participating in productive collaborative processes that help solve business problems and meet business goals Digital Awareness: The ability to perform basic tasks and collaborate with other functions to achieve operational and technological optimization while driving informed, data-drive decisions Decision Making: The ability to select the right activities to work on from a range of competing priorities and stands by decisions in the face of conflict or unexpected outcomes Empathy: Leverages active listening skills to understand others' thoughts and emotions and evaluates everybody's side of a disagreement before making decisions; imagines self in other's place and appreciates diverging viewpoints Persuasion: Possesses a solid ability to use message tailoring and probing questions to garner support from various stakeholders; may coach others on improving their own tools and techniques for persuasion Problem Solving: Leverages varying problem-solving approaches and techniques to analyze and synthesize information and devise resolution strategies; ensure capture of lessons learned from the problem-solving effort Practical Skills Oral & Written Communication: Develops a clear, complete understanding of needs and problems through careful listening, probing, reflecting, and summarizing; conducts discussions that are sincere and fully expressed Risk Management: Implements or manages risk management for own business unit and documents key steps of the risk management process and associated procedure Storytelling: Delivers memorable, insightful business scenarios via stories that successfully convey value to a range of stakeholders; teaches and coaches effective storytelling methods, techniques, examples, and best prac Business Acumen: Participates in creating organizational strategy and shows how various functions contribute to results; utilizes economic, financial, and organizational data to build business cases for major initiative Analytical Thinking: Uses logic and intuition to make inferences about the. Utilize a consultative sales process and assessment tools where appropriate, provide comprehensive, needs-based financial solutions to clients by offering a range of investment solutions and partnering with banking center sta Attain sales production and referral goals to the Bank (closed and accepted) by working book of business, lead lists, and closing on received referrals.