Customer Care Project Manager JCPenneyCustomer Care Project ManagerDallas, Texas$81,000–$135,000 / yearFull timeThis role partners closely with cross-functional stakeholders, vendors, and senior leadership to deliver projects that enhance the customer and associate experience, improve efficiency, reduce costs, and maximize return on investment. Project & Program Management - Lead end-to-end project management for Customer Care initiatives, including technology enhancements, process improvements, vendor integrations, and multi-brand strategic programs.
NewAssociate - Customer Care - Collections 5A GenpactAssociate - Customer Care - Collections 5ARichardson, TexasRespond to email /phone queries related to disputed invoiceResearch and analyze the disputes/deductions in ERPFollow-up with various departments to get supporting documents/ info for dispute/deductions resolutionFind opportunities and recommend solutions for process and automation improvementsDaily reporting of individual portfolios to track and monitor the past duesImplement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impactWork as a teammate to process any Adhoc request in a timely manner. 31,200 to 39,000 USD“Los Angeles California-based candidates are not eligible for this role” The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.
NewAssociate - Customer Care - Voice 5A GenpactAssociate - Customer Care - Voice 5ARichardson, TexasAccount Maintenance, Banking Capital Markets, Customer Care, Customer Experience (CX), Customer Service, Fraud Detection, Fraud Disputes, Online Customer Support, Online Transaction Processing (OLTP), Sales Support, Speech Analytics, Technical Support, Third Level Support, Virtual Administrative Support, Voice-User Interface Language . 31,200 to 39,000 USD“Los Angeles California-based candidates are not eligible for this role” The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.
Customer Care Representative II (Grand Prairie, TX) Elevance HealthCustomer Care Representative II (Grand Prairie, TX)Grand Prairie, TexasWe are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
NewCustomer Care Representative TBK BankCustomer Care RepresentativeDallas, TexasYour day will be filled with customer interactions—responding to incoming calls and emails, helping customers with everything from opening accounts to understanding our products and services. At TBK Bank, a subsidiary of Triumph, we're a team of passionate, driven, collaborative, solutions-minded people who want to make a difference in the lives of our customers and communities.
Customer Care Coordinator HopesglobalgetawaysCustomer Care CoordinatorDenton, TexasRemoteIn this role, you'll support clients as they prepare for upcoming travel experiences by helping organize important planning details, reviewing reservation information, and ensuring communication stays clear throughout the coordination process. This flexible remote opportunity is a strong fit for individuals who enjoy assisting others, managing multiple details at once, and working independently while building valuable coordination skills.
Customer Care Escalations Associate (Property Tax) CoreLogicCustomer Care Escalations Associate (Property Tax)Dallas, TXCotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world.
Associate, Technical Customer Care CoreLogicAssociate, Technical Customer CareDallas, TXStrong interpersonal skills; ability to work well with cross-functional and geographically distributed teams; personable, self-motivated, flexible, and a team player; a history of establishing and maintaining effective working relationships with fellow employees and clients. Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy.
Customer Care Coordinator CselitegetawaysCustomer Care CoordinatorDallas, TexasIn this role, you will assist clients with coordination, updates, and general support, helping ensure as smooth and positive experience - especially for those preparing for upcoming trips and experiences. Follow up with clients prior to departure to ensure they feel prepared.
Customer Care Banker Call Center (Bilingual English/Spanish Required) Point BankCustomer Care Banker Call Center (Bilingual English/Spanish Required)Denton, TexasResponsible for assisting all callers in all facets of banking, including, but not limited to balance inquiries, review of loan or deposit account histories, inquiries about procedures, inquiries about products and services, verifying we have current contact information (address, phone number, email address), training customers on the use of 24 hr. X-Press banking, online banking, bill pay, transfers of funds, card disputes and limit increases, issuing fee refunds when approved, processing return mail, fraud concerns and phishing/scams, etc.
Supervisor, PSA Customer Care Collaborative SolutionsSupervisor, PSA Customer CarePlano, TexasPartner with the Customer Care Manager to collaborate in designing and delivering a seamless customer experience strategy supported by data, brand insights and technology, to deliver on a customer service experience that is streamlined, optimized and personalized to the ‘collector’ experience. Clear and professional oral and written communication skills in both positive or negative situations; Ability to diffuse conflict, maintain confidentiality, listen to others without interrupting, keep emotions under control, remain open to ideas and try new things.
Customer Care Warranty Representative Ashton WoodsCustomer Care Warranty RepresentativeFarmers Branch, TexasFull timeThe company’s commitment to innovation and continually evolving to meet the needs of the market is a key reason we are one of the most celebrated homebuilders in the nation, winning hundreds of national and local industry awards in product and community design, architecture, merchandising, sales, marketing, and customer service. The Starlight Homes brand builds homes specifically for first-time homebuyers, offering affordable homes with well-executed designs and quality finishes for buyers looking to make the dream of home ownership a reality.
Customer Care Specialist Sales MatchCustomer Care SpecialistDallas, TexasRemoteIn this role, you will assist customers by addressing inquiries, troubleshooting issues, and providing excellent service. If you're someone who enjoys problem-solving and ensuring customers have a positive experience, this is the perfect opportunity for you!
Customer Care Resolution Associate 3 Day Blinds (Corporate)Customer Care Resolution AssociateDallas, TX$18–$19.50 / hourOver the last 40 years we've successfully helped transform our clients' homes and workplaces by offering a wide variety of products that add beauty and comfort to every space. As a Customer Care Resolution Associate, you will ensure both internal and external customers receive the superior experience that our company is committed to delivering by anticipating their needs and exceeding their expectations.
Customer Care Advisor NCD CareersCustomer Care AdvisorDallas, TexasReviews member products and answers questions regarding products, current policies, adds/changes, resolving disputes, and processing transactions. Documents all member interactions and comments in CRM software; maintains accurate notes describing every client contact.
Customer Care Representative Ken GarffCustomer Care RepresentativeUnited Fleet Management - Austin, TXAt United Fleet Management (UFM), we're not your typical automotive leasing company, we're a fast-growing, innovative team that's reshaping how businesses manage their fleets. United Fleet Management is seeking a detail-oriented, customer-focused Sales Customer Care Representative to join our growing team in our Pflugerville office.
Associate, Technical Customer Care CotalityAssociate, Technical Customer CareDallas, TexasCotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. Demonstrated outstanding customer service skills; has exhibited a consistent track record of responsiveness and acting as an advocate for customer; establishes relationships and gains trust and respect .
Associate, Technical Customer Care - NO2CS020-1 CotalityAssociate, Technical Customer Care - NO2CS020-1Dallas, TexasCotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. Demonstrated outstanding customer service skills; has exhibited a consistent track record of responsiveness and acting as an advocate for customer; establishes relationships and gains trust and respect .
Customer Care Coordinator-Order Experience I NumotionCustomer Care Coordinator-Order Experience IDallas, TXFull timeAs North America’s largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. Assists customers with new equipment requests, obtains demographics, enters and maintains accurate data in order processing system while progressing orders through to completion.
NewSupervisor, PSA Customer Care Collectors Universe, Inc.Supervisor, PSA Customer CarePlano, TX$67,535–$79,453 / yearPartner with the Customer Care Manager to collaborate in designing and delivering a seamless customer experience strategy supported by data, brand insights and technology, to deliver on a customer service experience that is streamlined, optimized and personalized to the 'collector' experience. Clear and professional oral and written communication skills in both positive or negative situations; Ability to diffuse conflict, maintain confidentiality, listen to others without interrupting, keep emotions under control, remain open to ideas and try new things.