NewIT Helpdesk Technician Client Solution Architects LLCIT Helpdesk TechnicianWashington, DCSupport asset inventory services for IT peripherals to include external hard drives, Apple Smartphones and related wireless devices iPads and Mifi's, VTC units, monitors, laptops and desktops for 750+ users. Log all initial requests for service (i.e., incidents) that circumvent the NMCI Helpdesk (e.g., customer contacts desktop support technician directly) into the CNIC G2 Trouble Ticket Tracking Database within a timeframe mutually agreed upon between the contractor and the government Technical Representative, but no later than 4 business hours after completion of the call.
IT Support - Deskside Tier 2 BDR Solutions LLCIT Support - Deskside Tier 2Washington, DC$70,000–$80,000 / yearInstall, monitor, troubleshoot, replace, and support, virtual desktop infrastructure (VDI), end user equipment (terminals, printers/printer consumables, Multi-function devices/multi-function device consumables, mobile devices, VTCs, scanners, VOIP phones, thin-clients, etc.), local and wide area networks, data storage systems, Active Directory, and other third-party software. Excellent verbal and written communication skills, phone etiquette, keyboarding skills, data entry skills, people skills, customer focused and service oriented, attentive to details, act with professionalism, able to multi-task.
NewSr. Desktop Support Specialist (Apple/IOS Support) GD Information TechnologySr. Desktop Support Specialist (Apple/IOS Support)WashingtonTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
Senior Operations Support SME CIS Secure Computing, Inc.Senior Operations Support SMEAnnapolis Junction, MD$110,000–$210,000 / yearDarkblade Systems, a CIS Secure company, is a trusted provider of specialized capabilities to priority programs within the defense and intelligence communities, delivering scientific, engineering, technical, operational support and training services. The actual salary offered may vary based on various factors including but not limited to relevant experience, knowledge, skills and abilities, education, geographic location, as well as internal equity, and alignment to market data.
IT Service Mgr ValidaTek IncIT Service MgrArlington, VASummary: ValidaTek is searching for a Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee the operations of the help desk operations that supports a large DoD IT infrastructure program providing a common view for all enterprise-wide users. As the primary point of contact between the help desk and leadership, this manager will focus on customer service, performance, and optimization of processes to ensure end users have the support they need to be successful when utilizing the network.
Deputy Project Manager/Desktop Technician Manager/Queue Manager ArdentMCDeputy Project Manager/Desktop Technician Manager/Queue ManagerRockville, MDPosition Description: Ardent is seeking a Deputy Project Manager / Desktop Technician Manager / Queue Manager to join our dynamic team. Ardent is seeking a Deputy Project Manager / Desktop Technician Manager / Queue Manager to join our team.
Service Desk Technician I Terrestris Global SolutionsService Desk Technician IWashington, DCRemoteAs the Service Desk Technician I you will be primarily responsible for issues related to user workstations, including desktops, laptops, 10Zig zero clients, and mobile thin clients. We are seeking a Service Desk Technician I to support IT Technology Services for the Central UNICOR office in Washington, D.C. This position is remote/hybrid; candidates must be willing to work on-site when required.
Dedicated IT Support Technician ManTechDedicated IT Support TechnicianMcLean, VAProcess incoming requirements for access administration, virus scanning services, stand-alone desktops, laptops, computing services, servers, printers, and peripheral services. + Ability to resolve technical problems and respond to requests via phone, in-person, ticketing systems, or IM related to hardware, software, network, access, or telecom.
Army GFEBS Subject Matter Experts (OCONUS) IT Partners,IncArmy GFEBS Subject Matter Experts (OCONUS)Washington, DCIT Partners seeks experienced General Fund Enterprise Business System (GFEBS) Subject Matter Experts (SMEs) to provide OCONUS financial management system support for operations across the USCENTCOM AOR. SMEs will support both enduring and deployed sites, providing advanced functional support, training, help‑desk resolution, data integrity analysis, and interface troubleshooting.
Enterprise Operations Manager | Req#4270 ActioNetEnterprise Operations Manager | Req#4270WashingtonActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security and IT Managed Services. Basic Qualifications (required): Ten (10) years managing and leading successful and consecutive commensurate experience managing 24/7/365 customer support center or enterprise service desk of 50 plus staff.
NewTOC Engineer GD Information TechnologyTOC EngineerBethesda, MarylandAuthor reports, participate in incident review meetings, facilitate active problem management activities, routinely follow up on long-term problems, prepare data for status/findings presentations, prepare flowcharts and draft process documents for team activities. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
NewDpae Aircraft Carriers IT Analyst CACI International Inc.Dpae Aircraft Carriers IT AnalystWashington, DC$72,700–$149,200 / yearPay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
IT Support Associate Rune TechnologiesIT Support AssociateArlington, VirginiaOur flagship product is TyrOS, an AI-enabled logistics command and control platform that gives commanders a single, real-time operating picture of their sustainment fight, from inventory and distribution to medical and operational planning, even in degraded and contested environments. We're a small, fast-moving team that combines deep operational experience in and with the DoD with the software discipline of the best product companies, and we apply that combination to a customer set that desperately needs it.
IT Network Engineer MedVanta CareersIT Network EngineerBethesda, MarylandOur services are specifically designed for musculoskeletal (MSK) providers and go beyond that of a traditional MSO, empowering our clients with the precise infrastructure, data, technology, and administrative processes needed to thrive both today and tomorrow. In addition to remote support and infrastructure management, this position includes hands-on field service work at office and clinical locations to install, troubleshoot, and maintain network and endpoint systems.
IT Support Engineer Rune TechnologiesIT Support EngineerVAOur flagship product is TyrOS, an AI-enabled logistics command and control platform that gives commanders a single, real-time operating picture of their sustainment fight, from inventory and distribution to medical and operational planning, even in degraded and contested environments. Were a small, fast-moving team that combines deep operational experience in and with the DoD with the software discipline of the best product companies, and we apply that combination to a customer set that desperately needs it.
Administrative Assistant – Badging Armada LtdAdministrative Assistant – BadgingRockville, MDFull timeDuties & Responsibilities:Administrative Assistant - Badging personnel will manage badge renewals, issuance, enrollment, binding, and alternate logon token (ALT) card issuance for applicants both within the NCR and outside the NCR at PSC regional offices. This position provides administrative support for HSPD-12 badging and credentialing operations by coordinating appointments, responding to customer inquiries, supporting badge issuance activities, and ensuring applicants receive timely and professional service throughout the credentialing process.
Senior System/Network Administrator - Systems Integration Leidos Holdings IncSenior System/Network Administrator - Systems IntegrationLaurel, MD$116,350–$210,325 / yearYou will administer Linux, UNIX, and Windows environments; build and maintain virtual and storage environments; configure network components; resolve complex technical problems; and support reliable day-to-day infrastructure operations. As a Senior System/Network Administrator - Systems Integration, you will bring deep infrastructure experience to both operational administration and complex integration challenges, helping ensure interconnected systems and applications function effectively together.
System Administrator (Level 2) Tenth MountainSystem Administrator (Level 2)MarylandThis role involves managing IT infrastructure and related processes, handling daily operations, monitoring system performance, and resolving technical issues across various IT components, including client/server systems, storage, network devices, and mobile devices. Additionally, the client provides 3 weeks of paid time off (PTO), 11 paid federal holidays, and 2 code red days (for weather or emergencies), totaling approximately 5-6 work weeks of paid time off.
AWS Systems Engineer ITCE ServicesAWS Systems EngineerMarylandCreates and manages cloud compute, storage, and other cloud services in system on AWS -Creates automation for provisioning, decommissioning, deploying services, and security patching's -Understands and contributes solutions within existing hybrid IT architecture, along with identifying opportunities to reduce existing data center footprint through cloud-based solutions -Deploys and manages Docker Container Microservices with AWS services like ECS, Fargate and ECR -Manages development repositories, build automation and application deployment activities using CI/CD/CT pipelines -Proactively stays abreast of new AWS offerings and services -Works with Infrastructure, Architecture, and Development teams to assure quality project delivery and ongoing support -Works with AWS support to escalate the problems to find the product limitation solutions. -Maintains technical documentation for support and disaster recovery needs -Meets or exceeds SLAs on resolving open help desk incidents or requests -Estimates AWS costs and implementing cost optimization mechanisms -Identifies potential scaling issues and help define how to monitor and fix them -Delivers continuous improvement of recipes, scripts and templates for reproducible deployments -Participates in an on-call rotation- 24x7 environment -Works well as a team member in a fast-paced and often time-sensitive environment TOP THREE SKILLS: 1.
NewCloud Application Engineer CACICloud Application EngineerLaurel, MarylandProvide end-to-end support across network fabrics, including cloud operations, customer help desk assistance, software migration and integration, testing, documentation, security, monitoring, and release/configuration management. Evaluate, integrate, and implement emerging cybersecurity tools and technologies such as DNS services, routing solutions, load balancers, data flow systems, auditing tools, HIDS/NIDS, antivirus technologies, and more.