Strong customer service orientation with a focus on delivering high-quality support **Basic Qualifications** - High school diploma or equivalent - Typically three to five years of clerical and customer service experience **Preferred Skills and Experience** + Skilled in identifying, resolving, and escalating complex issues effectively + Excellent verbal and written communication skills + Background in financial services or collections is highly desirable + Demonstrated experience in a call center environment, including handling high volumes of inbound and outbound interactions, troubleshooting customer concerns, and maintaining performance metrics If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) . In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.