Account Management & Growth Own and manage relationships with Blinkjoy’s existing B2B accounts, serving as a trusted point of contact for clinics and eye care professionals Identify opportunities to expand product adoption, increase reorder activity, and grow revenue across existing accounts Develop a strong understanding of each account’s needs and identify opportunities to further integrate Blinkjoy products within their practice Maintain consistent engagement with accounts to support retention, satisfaction, and long-term growth Build strong relationships with clinic owners, doctors, practice managers, and other key stakeholders Inbound Sales & Onboarding Qualify and manage a consistent pipeline of inbound B2B leads from initial inquiry through conversion Conduct discovery conversations to understand prospective accounts, their needs, and potential fit with Blinkjoy Set up and onboard new accounts, ensuring a seamless experience from initial interest through activation Educate new customers on Blinkjoy’s product portfolio, positioning, and opportunities for adoption within their practices Establish consistent follow-up processes to drive early engagement and account growth B2B Strategy & Operations Help build and refine Blinkjoy’s B2B sales and account management playbook as the professional channel scales Establish repeatable processes for account onboarding, engagement, retention, and expansion Analyze account activity and purchasing behavior to identify growth opportunities, trends, and areas requiring additional support Coordinate with leadership, marketing, and operations to continuously improve the B2B customer experience Help establish the systems, reporting, and processes needed to effectively manage a growing portfolio of accounts Sales Enablement & Industry Engagement Create and refine sales materials, account resources, and other tools that support the B2B customer journey Present Blinkjoy’s product portfolio and value proposition to prospective and existing accounts Attend relevant conferences, trade shows, and industry events to strengthen existing relationships and develop new ones Gather feedback and insights from eye care professionals to help inform product, marketing, and channel strategy Support broader B2B growth initiatives as Blinkjoy expands its professional presence Who We Are Looking For 5–6+ years of B2B sales and account management experience, ideally within a DTC or consumer brand that also sells through B2B channels Experience managing retail, wholesale, professional, healthcare, or other B2B accounts within a consumer-focused business Proven experience managing and growing a portfolio of accounts, including identifying upsell and expansion opportunities Highly relationship-oriented with the ability to build trust and credibility with customers and key stakeholders Commercially minded, with an ability to balance strong customer relationships with revenue and growth objectives Strong communication and presentation skills, with the ability to clearly articulate product value to prospective and existing customers Able to independently manage a high volume of accounts, leads, and competing priorities while maintaining strong attention to detail Proactive and resourceful, with a willingness to build processes and solve problems in an early-stage environment Comfortable working in a fast-moving organization where priorities and responsibilities may evolve as the company scales Experience working with optometry practices, healthcare providers, medical professionals, or independent retail accounts is a plus Compensation & Benefits This role includes a base salary, annual performance bonus, and equity compensation. We operate at the intersection of health, wellness, and beauty with a suite of consumer devices, lid hygiene products, and skincare designed to help consumers manage conditions such as dry eye disease, ocular rosacea, styes, and other common eye health concerns.