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Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. Summary: The Mortgage Processor Role will be responsible for performing a variety of documentation duties related to both agency and portfolio loans while ensuring compliance with policies and procedures for all loan products.

Location: On site in Memphis, TN, Metairie, LA Summary: The Mortgage Processor Role will be responsible for performing a variety of documentation duties related to both agency and portfolio loans while ensuring compliance with policies and procedures for all loan products. Candidates must possess proficiency with technology and a strong sense of urgency with an ability to work in a team environment while maintaining excellent organization and communication skills. Candidates must also have the ability to self-manage a pipeline of 25-35 loans at all times. Essential Duties and Responsibilities: • Ability to self-manage a pipeline of 25-35 loans on a daily/weekly basis. • Ability to calculate complex income streams and assist in restructuring of loan files. • Maintain daily workflow prioritization to ensure closing dates are met. • Adhere to published SLAs to promote effective pipeline management. • Order all required verifications and documentation as required by product guidelines and underwriting. • Analyze and ensure all documentation received are accurate and meets product guidelines and underwriting conditions. • Responsible for monitoring rate locks and initiating any Change of Circumstances for re-disclosure requirements. • Ensure follow-up to all Pre-Funding and Post-Closing Audits as requested. • Provide excellent customer service to both internal and external clients. • Communicate effectively with all parties to the transaction to keep them informed of file status. • Mentor and provide assistance to Mortgage Processors I and II. • All other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. • High school Diploma or General education degree with a minimum of five years of Mortgage Loan Processing experience. • Ability to effectively use various computer software applications. • Ability to embrace and adopt all Technology as set forth by the line(s) of businesses. • Working knowledge of Mortgage Residential Loan Workflow from Origination to Post Closing. • Basic accounting and mathematical skills. • Ability to effectively Multitask. • Work successfully in a fast-paced working environment and meet critical deadlines. • Delivers excellent verbal customer service. • Demonstrates Leadership • Excellent interpersonal skills/Champions Teamwork • Goal and success oriented. • Self-Starter • Highly organized, proven track record of successfully managing Time and Pipeline execution. • A "sales" mindset • Retail channel experience (partnering with MLOs, Operations, Underwriters, Regional Mgrs. & Bank Execs). • Focus on Quality and Understanding of Regulation/Compliance requirements. • Excellent verbal and written communication skills, bi-lingual in English and Spanish helpful. • Ability to effectively multi-task, work well in a fast-paced working environment and meet critical deadlines. • Commitment to a positive customer experience (internal and external). NMLS Language As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com . Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

First Horizon Bank

Mortgage Loan Processor

Accounting

Bank Management

Banking Services

Brokerage

Capital Markets

Commercial Banking

Communication Skills

Computer Software

Customer Experience

Customer Support/Service

Documentation

English Language

Establish Priorities

Financial Services

Fixed Income Investments

Funding

Interpersonal Skills

Leadership

Loan Origination

Loan Portfolio

Loan Processing

Loan Restructuring

Loans

Maintain Compliance

Mathematics

Mentoring

Mortgage

Mortgage Lending

Multilingual

Multitasking

Organizational Skills

Post Closing

Presentation/Verbal Skills

Private Banking

Regulatory Compliance

Residential Mortgages

Retail

Retail Channel

Sales

Sales Pipeline

Service Level Agreement (SLA)

Small Business

Spanish Language

Team Player

Time Management

Underwriting

Wealth Management

Writing Skills

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Analyze commitment letters, bord approvals and lender approvals to produce Laser Pro documents and ensure lender provides necessary documents to process the loan request. Coordinate the delivering of loan packages to Loan Operations and assist with any additional information required and upload loan files after closing and prior to bringing loan package to Loan Operations.

Position Summary Responsible for supporting the commercial lending department in administration work.Essential Job Functions<ul><li>Process Business and Professional client loans.</li><li>Analyze commitment letters, bord approvals and lender approvals to produce Laser Pro documents and ensure lender provides necessary documents to process the loan request. </li><li>Make sure all terms and conditions of any given loan are the same as outlined on the commitment letter and on the Lender or Board approval.</li><li>Process wires and transfers.</li><li>Coordinate the delivering of loan packages to Loan Operations and assist with any additional information required and upload loan files after closing and prior to bringing loan package to Loan Operations.</li></ul>Education and Experience<ul><li>Minimum of three years banking/commercial lending experience including LaserPro.</li><li>Knowledge of various loan documents to be used when processing loans.</li><li>Understanding of commercial lending guidelines.</li><li>Ability to effectively communicate and work closely with various bank employees, including upper management.</li><li>Exceptional analytical skills, interpersonal skills, verbal and written communication skills, presentation skills, and negotiation skills.</li></ul>Metairie Bank is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Please do not call about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a response.

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