On a normal day, you will take customer inquiries, schedule new service appointments in our state-of-the-art system, collect customer name, contact information, home appliance requiring repair, a brief description of the issue being experienced, appliance brand, type with model/serial number if available, and payment type. Neither Mr. Appliance LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records.