ESSENTIAL FUNCTIONS Assists members and potential members with their financial needs, opens and closes membership accounts, savings and checking accounts, processes account transactions, resolves problems, and provide assistance and information regarding products and services in-person or by telephone, mail, email or other electronic means. In addition, assists members and potential members with their financial needs, opens and closes membership accounts, savings and checking accounts, processes account transactions, resolves problems, provides assistance and information regarding products and services in-person or by telephone, mail, email, or other electronic means.