Partner with Operations to review and constantly strive for improved processes that emphasize 5S cleanliness and sanitation, workplace organization, labor efficiency, delivery of exceptional customer service, consistency of product quality, provision and utilization of appropriate equipment, and attractiveness of displays. Set clear performance expectations for direct reports and follow-up with timely performance evaluations; inspire, encourage, and lead staff to innovate in sourcing and finding ways to market both new and existing products to customers.