Technical Product Manager Big Belly Solar LLCTechnical Product ManagerNeedham, MAYou will work closely with our engineering and customer support teams in Needham, manufacturing operations in Methuen, and the sales team to manage our products from concept through production and field performance. Cross-Functional Teamwork: Collaborating with design, engineering, sales, and marketing teams to ensure a smooth, cohesive product launch.
NewTechnical Product Manager Global PartnersTechnical Product ManagerWaltham, MA$136,200–$204,200The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. Oversee product for our data governance programs, collaborating with teams to ensure that data is brought into the planning stage of every product, while working to plan and support data retention needs and ensuring compliance across products internal and external.
NewCommercial Technology Product Manager Global PartnersCommercial Technology Product ManagerWaltham, MA$136,200–$204,200The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. This role translates business needs into scalable technology solutions, drives adoption across the sales organization, and ensures systems reflect real-time market dynamics (pricing, supply, customer activity).
NewRegional Business Development Representative JobotRegional Business Development RepresentativeMarlborough, MARemote$85,000–$130,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are a rapidly growing commercial service and construction-related organization specializing in access solutions, building systems, and service-driven partnerships across multiple industries.
Product Manager, Site Integrations and Payments - Remote PAR TechnologyProduct Manager, Site Integrations and Payments - RemoteBoston, MARemoteYou will work closely with customers, engineering and design teams, and internal stakeholders to define integration requirements, drive roadmap execution, and ensure the platform meets the operational and business needs of our fuel and convenience partners. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings.
Application Builder, Ring Software Product Builders Amazon.com Services LLCApplication Builder, Ring Software Product BuildersNorth Reading, MAUse AI to deliver features efficiently - this can include creating features, unit tests, generate code, documents, tickets, resolve defects, optimize code, and much more. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
Principal Product Manager, TradFi - Remote CirclePrincipal Product Manager, TradFi - RemoteBoston, MARemote$200,000–$260,000 / yearIn close partnership with executive stakeholders, engineering leadership, compliance, treasury, and external partners, you will define vision, drive alignment, and make high-impact tradeoffs to ensure Circle’s digital asset infrastructure supports increasing volumes, new markets, and future product expansion. As a Principal Product Manager on Circle’s Digital Assets team, you will own the long-term product strategy for Circle’s digital asset and capital markets platform, shaping how liquidity, lending, and capital access are delivered globally across Circle’s stablecoin ecosystem.
Senior Product Manager, Platform Integrity KlaviyoSenior Product Manager, Platform IntegrityBoston, MARemote$136,000–$204,000 / yearIn addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. This role sits at the intersection of Platform Integrity & Protection area (PAA) and the Accounts teams, partnering closely with Identity & Access Management (IAM), Security, Compliance, and Core Platform teams.
Principal Product Manager - Remote CirclePrincipal Product Manager - RemoteBoston, MARemote$200,000–$260,000 / yearYou will act as a cross-functional leader, partnering with compliance, risk, legal, engineering, and business stakeholders to align priorities and deliver solutions that balance regulatory rigor with customer experience. Circle is a financial technology company at the epicenter of the emerging internet of money, where value can finally travel like other digital data — globally, nearly instantly and less expensively than legacy settlement systems.
Supplier Marketing & Product Manager, Sensors Sager ElectronicsSupplier Marketing & Product Manager, SensorsNorwell, MA$100,800–$130,000 / yearHeadquartered in Middleborough, MA, Sager operates a national network of field sales representatives and power systems sales engineers, ten strategically located service centers, and a value-added Custom Solutions Center in Lewisville, TX. Grounded in over 135 years of innovation and service, Sager Electronics provides customers and suppliers a unique combination of operational excellence and innovative business solutions through its Distributing Confidence business model.
NewSalesforce Product Owner – Commercial Operations Global PartnersSalesforce Product Owner – Commercial OperationsWaltham, MA$136,200–$204,200The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. This role translates business needs into scalable technology solutions, drives adoption across the sales organization, and ensures systems reflect real-time market dynamics (pricing, supply, customer activity).
NewSenior Product Manager Waters CorporationSenior Product ManagerMilford, MAWe collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. This product management position is a highly-visible, global role and a successful candidate will be encouraged engage with leading scientific and industry communities and help our organization align to serving the biopharmaceutical industry.
Senior Product Manager - Remote PAR TechnologySenior Product Manager - RemoteBoston, MARemoteIn this role, you will collaborate closely with cross-functional teams—including engineering, design, marketing, and sales—to drive the development and delivery of cutting-edge drive-thru solutions that enhance guest experiences and optimize operational efficiency for our customers. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings.
NewSenior Product Manager, Pipeline Generation Systems - Remote CriblSenior Product Manager, Pipeline Generation Systems - RemoteBoston, MARemote$105,000–$160,000 / yearCross-Functional Stakeholder Partnership: Build strong relationships across Marketing, Sales Development, Revenue, Marketing and Revenue Operations teams, and technical teams, serving as a facilitator and product leader who can align stakeholders, clarify decisions, and move ambiguous initiatives toward measurable business outcomes. Your key responsibilities will include: AI Innovation Strategy for Pipeline Generation: Define and execute a compelling product vision and roadmap centered on how AI can materially increase pipeline, improve seller focus, and make GTM execution more intelligent across lead capture, prioritization, routing, attribution, and account-based motions.
Principal Product Marketing Manager - Remote CirclePrincipal Product Marketing Manager - RemoteBoston, MARemote$185,000–$237,500 / yearIn this role, you’ll partner closely with Product, Business Development, Marketing teams, and other cross-functional roles to bring new global payment products and solutions to market by focusing on the intersection of traditional finance and onchain programmable payments - powered by stablecoins. Circle’s platform includes the world’s largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet.
Lead Product Manager, AI KlaviyoLead Product Manager, AIBoston, MARemote$168,000–$252,000 / yearAs Klaviyo’s AI-powered marketing orchestration product, Composer helps marketers move from an idea to launch-ready campaigns, flows, audiences, and content through a conversational experience dramatically reducing manual effort and making AI a true execution layer for marketers. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Principal Product Manager, Growth - Remote CirclePrincipal Product Manager, Growth - RemoteBoston, MARemote$200,000–$260,000 / yearCircle’s platform includes the world’s largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. This role is accountable for scaling USDC supply and usage through strategic partnerships with regional centralized exchanges and OTC providers, while shaping region-specific growth strategies grounded in local market dynamics.
NewDirector, Derivatives and Liquid Alternative Investments Product Manager Fidelity InvestmentsDirector, Derivatives and Liquid Alternative Investments Product ManagerHudson, NHRemote$110,000–$222,000Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.
Senior Product Marketing Manager - Verticals KlaviyoSenior Product Marketing Manager - VerticalsBoston, MA$116,000–$174,000 / yearIn addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. The ideal candidate is a data-driven PMM who thrives in fast-moving environments, independently owns complex GTM initiatives, and turns customer insight into compelling narratives that drive pipeline and revenue.
Sales Assistant Manager Towne, Corwin and WeissnatSales Assistant ManagerWeston, MAFull timeThis is a test job with title as - Sales Assistant Manager
Sr. Product Engineer – Web Services EsriSr. Product Engineer – Web ServicesBoston, MARemote$93,600–$159,328 / yearExperience working with ArcGIS applications and technologies (such as ArcGIS Hub, ArcGIS Map Viewer, ArcGIS REST APIs, ArcGIS API for Python, ArcGIS Maps SDKs). You will act as a service owner and trusted decision‑maker, shaping priorities, balancing tradeoffs, and ensuring our web services remain reliable, scalable, and valuable to customers over time.
NewBusiness Development Manager - Bioprocessing Ecolab Inc.Business Development Manager - BioprocessingBoston, MA$126,900–$190,200 / yearThe Business Development Sales Representative will work in collaboration with multiple Account Managers to drive new growth opportunities supporting not only the growth of our Bioprocessing segment but also enabling our clients to develop medicines that improve the lives of their patients. With a broad and innovative portfolio of chromatography technologies, global coverage and leading technical support, Ecolab Bioprocessing supports customers spanning research, emerging biotech, large scale biopharma and contract manufacturers.
NewBusiness Development Manager - Electronic Components - Remote Michael Page USABusiness Development Manager - Electronic Components - RemoteBoston, MARemote$120,000–$140,000 / yearFull timeAs the Business Development manager, you will identify new business and product development opportunities that drive sustainable growth and profitability for a world leader in tailored component solutions, selling in the EV Market across the East Coast. The organization prioritizes innovation, operational excellence, and disciplined growth within specialized, technology‑driven niche markets.
Director, Product Design - Remote MotiveDirector, Product Design - RemoteBoston, MARemote$187,000–$286,000 / yearA compelling online portfolio demonstrating a strong understanding of user-centered design principles, strategic thinking, leadership in driving design vision, problem-solving abilities, and the successful delivery of impactful user experiences and business outcomes. Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
Project Manager, Electrical Massachusetts Water Resources AuthorityProject Manager, ElectricalSouthborough, MA$98,087.43–$137,144.76 / weekFull timeParticipates in the troubleshooting, testing, inspection and operation of complex medium and high voltage (480 volt - 69 kV) electrical systems and equipment including feeder circuits, distribution circuits, complex relay systems, automatic transfer switches and high voltage circuit breakers. Provides technical assistance in support of the overall maintenance program, electrical construction design services and field-inspection services for various Western Operations electrical construction and maintenance projects.
Business Development Representative - Industrial Manufacturing Precision Engineering LLCBusiness Development Representative - Industrial ManufacturingUxbridge, MAHistorically talented at restoring distressed companies, Heico now strategically targets acquisitions that will complement its ever-growing portfolio of companies in manufacturing, construction, and industrial services. Working under the guidance of the General Manager, the Business Development Representative will lead the profitable growth and Business Development initiatives for Precision Engineering’s fabricated sheet metal product lines.
Director of Product Management, AI - Remote MotiveDirector of Product Management, AI - RemoteBoston, MARemote$187,000–$260,000 / yearYou will work alongside a star team from engineering, data science, computer vision, research & design, marketing, operations, legal, sales & customer success in a fast-paced, rapidly growing, technology environment to build intelligent experiences to shift behavior and drive ROI-positive impact for customers. Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
NewSoftware Project Manager JobotSoftware Project ManagerBoston, MARemote$120,000–$190,000 / yearYou'll manage multiple client engagements simultaneously while serving as the primary point of contact, helping clients navigate complex technical decisions and ensuring projects are delivered successfully. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewHead of Institutional Insurance Product & Actuarial MassMutualHead of Institutional Insurance Product & ActuarialBOSTON, MAIn this management role, you will utilize your leadership, business acumen, actuarial expertise, and relationship management skills to drive profitable growth while aligning to MassMutual’s risk management framework, monitor and glean insights from existing business to monitor risk, refine assumptions, and manage the in-force Institutional Insurance business. The team works collaboratively with the Institutional Insurance market leader and team to achieve profitable growth and provide in-force and new business insights, while ensuring we adhere to all regulatory, compliance and corporate governance policies.
NewDirector, Sales Development Grafana LabsDirector, Sales DevelopmentBoston, MARemote$195,750–$225,000 / yearToday, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. The incoming Director will manage five frontline SDR managers and 35+ SDRs across AMER, partnering closely with Sales leadership to build a regional motion with operational discipline and AI-enabled workflows at its core.
Product Engineer II – Utility Solutions EsriProduct Engineer II – Utility SolutionsBoston, MARemote$79,664–$133,120 / yearAs the Product Engineer II – Utilities, you will collaborate with customers, industry teams, and other product development team members to design, develop, and support the right geospatial solutions for electric, gas, water, sewer, stormwater and telecommunications agencies. Design and author test cases for functionality, performance, scalability, and durability; execute both manual and automated tests, analyze test results, and report results.
Engineering Manager - Mold Design & Tooling GCR Professional ServicesEngineering Manager - Mold Design & ToolingStoughton, MassachusettsThe position supports both new product development and sustaining engineering activities, with specific focus on injection-molded connector components, TPU/TPE over-molded parts, and low-pressure molded interim shot tooling. Position is responsible for providing senior-level mold design, tooling, and design-for-manufacturability (DFM) expertise and department leadership in support of medical cable assembly and connector products.
NewTerritory Sales Manager JobotTerritory Sales ManagerBoston, MA$100,000–$125,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We offer a competitive incentive-based compensation structure, cross-cultural collaboration, and ongoing training and development opportunities designed to support long-term career growth.
Senior Lead Product Manager, Enterprise KlaviyoSenior Lead Product Manager, EnterpriseBoston, MA$196,000–$294,000 / yearYou will own multiple product areas critical to our Enterprise initiatives—including unifying customer data, powering AI-driven automation, and expanding our ecosystem integrations—while partnering closely with Product, Engineering, Design, Go-to-Market and Partner teams. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Senior Product Manager, Profiles Platform KlaviyoSenior Product Manager, Profiles PlatformBoston, MARemote$136,000–$204,000 / yearIn addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. From improving data modeling and computed properties to enabling enterprise-scale ingestion and supporting global compliance needs, this team plays a critical role in making Klaviyo’s platform intelligent and reliable at scale.
Director of Software Development - Remote PAR TechnologyDirector of Software Development - RemoteBoston, MARemoteEmbracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries.
Sr. Software Developer - C#/WPF for UI/UX Development EsriSr. Software Developer - C#/WPF for UI/UX DevelopmentBoston, MARemote$123,136–$202,488 / yearThis is a great opportunity to join a fast-paced agile team that works with the latest technologies and patterns, asynchronous programming, and MVVM to design and develop next-gen Esri software. Design, develop, and build software components, frameworks and SDKs for other engineering teams and external developers consuming our API.
NewProgram Manager Vaco LLCProgram ManagerWilmington, MA$75–$80Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewActuarial Director of Life Products Financial Reporting MassMutualActuarial Director of Life Products Financial ReportingBOSTON, MAThe Actuarial Director of Life Products Financial Reporting will lead a high-impact team where your expertise will directly shape financial insights, influence strategic decisions, and drive the future of valuation at MassMutual. In this role, you’ll combine technical depth with leadership to transform valuation processes, elevate data and modeling capabilities, and deliver meaningful business insights to senior stakeholders.
NewSr. Director, Global Fire Detection Product Management Johnson ControlsSr. Director, Global Fire Detection Product ManagementWestford, MAThe role operates at the intersection of strategy, execution, and commercialization, translating customer needs and market dynamics into differentiated offerings and measurable business outcomes across global markets. This role is accountable for driving profitable growth, portfolio competitiveness, and lifecycle value, while ensuring strong alignment between product development, regional execution, and commercial success.
NewCommercial Technology Manager Global PartnersCommercial Technology ManagerWaltham, MA$136,200–$204,200The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. This role translates business needs into scalable technology solutions, drives adoption across the sales organization, and ensures systems reflect real-time market dynamics (pricing, supply, customer activity).
NewSenior Manager, Commercial Systems & Salesforce Global PartnersSenior Manager, Commercial Systems & SalesforceWaltham, MA$136,200–$204,200The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. This role translates business needs into scalable technology solutions, drives adoption across the sales organization, and ensures systems reflect real-time market dynamics (pricing, supply, customer activity).
NewCommercial Enablement Manager – Salesforce Global PartnersCommercial Enablement Manager – SalesforceWaltham, MA$136,200–$204,200The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. This role translates business needs into scalable technology solutions, drives adoption across the sales organization, and ensures systems reflect real-time market dynamics (pricing, supply, customer activity).
NewSenior Commercial Operations Manager – Salesforce Global PartnersSenior Commercial Operations Manager – SalesforceWaltham, MA$136,200–$204,200The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. This role translates business needs into scalable technology solutions, drives adoption across the sales organization, and ensures systems reflect real-time market dynamics (pricing, supply, customer activity).
NewBusiness Relationship Manager – Salesforce & Commercial Systems Global PartnersBusiness Relationship Manager – Salesforce & Commercial SystemsWaltham, MA$136,200–$204,200The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. This role translates business needs into scalable technology solutions, drives adoption across the sales organization, and ensures systems reflect real-time market dynamics (pricing, supply, customer activity).
NewAssistant Branch Manager Bluestone BankAssistant Branch ManagerPlainville, MA$30–$34 / hourProcesses, reviews and completes various transactions, including but not limited to: new accounts and safe deposit boxes, maintaining/processing supporting records, stop payments, CD rate exceptions, wire transfers, sign treasurer’s checks, debit card applications, and updating and maintaining customer account information. Cross-sells and refers Bank products and services: Wealth Management including Trust & Investments, Mortgages, Commercial, and Bluestone Bank Partners; Merchant Service, Payroll, Credit Cards.
Quality Engineer III (NH) GCR Professional ServicesQuality Engineer III (NH)Hudson, New Hampshire$45–$58 / hourContractorThis role will participate and/or lead failure analysis in manufacturing and for field failures, develop troubleshooting & repair schemes, develop manufacturing process controls and documentation, interface with manufacturing and quality personnel to train and transfer processes & knowledge for successful volume production launches, and engage with suppliers as needed to drive improvement and implement process controls. This is a hands-on role that works with a team of quality engineers, technicians and inspectors that are engaged through the entire life cycle of product, starting during development, continuing with transitioning of product to manufacturing, and then supporting the continuous manufacture of product.
Security Manager IN-10.11 CredenceSecurity Manager IN-10.11Hanscom Air Force Base, MAThe AFLCMC/IN mission also enables linkages to the Air Force and Joint/National Intelligence Communities (IC), provides predictive battle space awareness to local force protection activities, and provides local/regional Special Security Office (SSO) support and Joint Worldwide Intelligence Communication Services (JWICS) access. Develop, review, and maintain security documentation, including but not limited to SCIF/SAPF certifications, System Security Plans, Program Protection Plans (PPP), OPSEC plans, risk analyses, CONOPS, DD Form 254s, and other MIL-STD and DoDI-compliant artifacts.
NewLicensed Optical Manager Full Time BJ's Wholesale ClubLicensed Optical Manager Full TimeWeymouth, MA$30–$38.25Provides support to Members in making eyeglass adjustments, taking measurements, reading prescriptions on the lensometer, timely notification of product readiness, proper handling of all money related transaction, and completing paperwork necessary to place and process orders. Provides a high level of Member service, including answering all incoming calls, scheduling patients for eye exams, being open and honest in communication and maintaining a friendly, pleasant demeanor with Members at all times.