Working in collaboration with colleagues in EJ Labs, Engineering, Data, Product Management, Experience, and the respective Business and Functional areas, the Director, AI Product Manager - AI Control & Observability ensures that AI platform capabilities deliver measurable value, maintain performance through ongoing monitoring, and support firmwide strategic objectives through shared AI capability development. The Director, AI Product Manager - AI Controls & Observability is responsible for driving the end‑to‑end development and delivery of AI platform capabilities to support safe, scalable, and reliable use of AI across Edward Jones in the build, management, and retirement of AI control & observability products from ideation through launch and ongoing optimization.