This role serves as the primary liaison between business stakeholders and technology teams, ensuring sales representatives, managers, and commercial leaders have the tools, processes, insights, and data necessary to drive growth, improve customer engagement, and deliver exceptional customer experiences. The successful candidate will lead a portfolio of capabilities spanning Salesforce CRM, opportunity management, physician intelligence, sales enablement, territory planning, forecasting, customer engagement, digital field tools, analytics, AI-driven insights, and commercial process automation.