Unalaska, Alaska3 days ago
Skillset Required: Customer Satisfaction, Chat Communication, Responding To Customer Queries, Customer Support, Resolving Customer Queries, Identifying Customer Needs, Patience, Remote Support Tools, Sharing Feature Requests, Gathering Customer Feedback, Social Media Engagement, Providing Assistance, Customer Follow-up, Recommending Solutions, Communication, Crm Systems, Help Desk Software, Training Junior Staff, Testing Scenarios, Multi-tasking, Phone Communication, Impersonating Users, Updating Internal Databases, Effective Listening, Customer Service Skill, Monitoring Customer Complaints, Email Communication, Problem-solving, Effective Communications, Guiding Product Users, Analyzing Product Malfunctions Customer Support Specialist responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities.