627 Results for

Product Support Jobs in Chicago, IL

Jobs

New!

Highland, IN5 days ago

$100,000–$115,000 Per Year

This role serves as both a technical subject matter expert and customer-facing partner, working closely with steel producers to optimize slide gate refractory systems, improve casting performance, and support operational reliability. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

Northfield, IL16 days ago

$79,000–$119,000 Per Year
Full-time

This role acts as a patient safety advocate and participates in various cross-functional activities that include, but are not limited to Complaint Handling, Risk Management, Design Quality, and Regulatory Compliance, to support product safety and efficacy and recommend improvements and/or corrections as needed.

Job Description. Under general supervision, the Clinical Product Surveillance Specialist is responsible for independently using knowledge of clinical workflows and product use when investigating post-market complaints and providing clinical resource support to internal and external customers.

Mundelein, IL30 days ago

$62,000–$93,000 Per Year
Full-time

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Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Conduct thorough product investigations with guidance using techniques such as sample performance testing, image evaluation, historical data analysis, trend review, production/inspection record review, vendor correspondence, and other relevant methods.

Chicago, IL8 days ago

The successful candidate will lead the resolution of complex product issues while ensuring dealers are fully equipped to support Brandt Hydrovac Trucks through strong service capability, appropriate parts readiness, and effective warranty practices. This is a hands-on, independent role requiring extensive travel and close collaboration with dealers and internal teams to drive product support performance, customer satisfaction, and continuous improvement.

Chicago, IL9 days ago

Chicago, IL30+ days ago

$57,900–$81,165 Per Year

This role is responsible for troubleshooting system issues, resolving support requests, documenting solutions, and coordinating with Product, Engineering, and Operations teams to ensure reliable system performance and positive user experiences.

The Cleveland corporate office follows a hybrid work model that requires employees to be in the corporate office at least four days per week to foster collaboration, innovation, and team celebration.

Carol Stream, Illinois30+ days ago

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As the Product Support Specialist, you will lead technical training development and deployment to internal staff and customers, resolve escalated technical issues, inform new product development, share knowledge across inspection technologies and maximize the performance capability of our inspection systems.

Understand latest product trends and technologies, how our products compare against the competition clearly identifying our strengths and gaps and use this knowledge to support the commercial teams.

IL11 days ago

p>Responsibilities include:

As a Geospatial Product Support Specialist, you'll play a pivotal role in supporting our clients and advancing geospatial solutions:

Deliver expert technical support and training for Trimble geospatial products, including:
. This position includes paid travel to premier events like Trimble Dimensions in Las Vegas, offering exclusive learning opportunities to expand your expertise and network with top professionals in the field.

New!

Chicago, Illinois2 days ago

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Based in Chicago, Illinois, FleetPulse combines deep roots in the trucking industry with expert tech talent to provide cutting-edge telematics solutions across a comprehensive portfolio of devices, including OEM-installed sensors, easy-to-install aftermarket sensors, and cargo cameras. You will be part of a team who actively employ their knowledge and skillsets – and seek to learn additional skills – to intake, manage, document, solve, and escalate product issues as well as identify ways to improve support capabilities, product features, and user experience.

Chicago, IL30+ days ago

Your work will focus on scaling support operations, creating better user experiences, and pushing forward continuous improvements that align with Stripe's key metrics, such as Consumer Satisfaction (CSAT), Contact Rate, and Service Level Agreements (SLA). This role goes beyond basic troubleshooting-it's about using your technical expertise, analytical mindset, and project management skills to strategically improve our support systems, processes, and product quality.

Chicago, IL30+ days ago

Your work will focus on scaling support operations, creating better user experiences, and pushing forward continuous improvements that align with Stripes key metrics, such as Customer Satisfaction (CSAT), Contact Rate, and Service Level Agreements (SLA). This role goes beyond basic troubleshooting-its about using your technical expertise, analytical mindset, and project management skills to strategically improve our support systems, processes, and product quality.

Chicago, IL30+ days ago

$55,000–$85,000 Per Year

You will act as a trusted technical partner to customers, diagnosing root causes, identifying downstream impacts, and delivering solutions you can confidently stand behind.

While this role involves resolving customer-submitted tickets, it goes beyond basic ticket handling-it is a problem-solving role requiring curiosity, diligence, and accountability.

Chicago, IL30+ days ago

Remote

p>Taking ownership of customer issues reported and seeing problems through to resolution Conducting product walkthrough and providing resolutions to customers queries Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues Provide prompt and accurate feedback to customers Ensure proper recording and closure of all issues Answering questions over email, phone calls & live video calls Finding ways to go above & beyond to help customers. Your work directly shapes the product and can evolve into non-technical opportunities across Sales, Data Analytics, Product Management, or Marketing as you grow with us in a global SaaS environment.

Rolling Meadows, IL7 days ago

$44,982–$77,112 Per Year

Preferred Qualifications: Proven ability to manage multiple priorities in fast-paced, high-volume environments with accuracy and attention to detail Demonstrated leadership through data-driven decision-making, delivering measurable outcomes, and strategic insights Excellent verbal and written communication skills, with a strong talent for organization Highly experienced with SAP, Sie Portal, SieSales, Chat Functionality, OMS, PMD, DRC, and COMPAS GO Qualified Applicants must be legally authorized for employment in the United States. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.htmlThe pay range for this position is $44,982 - $77,112 annually.

Bloomingdale, IL26 days ago

The ideal candidate combines strong electro-mechanical expertise, medical device experience, and the ability to collaborate effectively across Service, Engineering, Quality, Production, Sales, and Marketing. This role is responsible for advanced troubleshooting, product performance analysis, and cross-functional technical leadership to ensure exceptional customer satisfaction and equipment reliability.

Chicago, IL30+ days ago

$120,000–$175,000 Per Year

li>4+ years directly applicable experience (e.g., application support engineer, technical support engineer, product support engineer, or quality assurance engineer) - Senior level candidates considered with 5+ years' experience with proven ability to operate at an elevated level in terms of scope of responsibility, judgement and autonomy.

We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits.

New!

IL5 days ago

Remote

This role also serves as a Chargemaster Specialist, conducting a detailed review of hospital and clinic chargemaster line items to validate or recommend the appropriate assignment of CPT/HCPCS, revenue codes, and related billing or compliance concerns.

JOB SUMMARY:

Job Summary:

The Production Support Specialist/Chargemaster Specialist is responsible for maintaining the operational integrity of internal business applications by responding to service requests, troubleshooting issues, and ensuring system stability.

Vernon Hills, IL30+ days ago

The Director ensures customers receive accurate product guidance, technical troubleshooting, and responsive service across multiple channels, while also translating customer insights into actionable improvements for product development, quality, marketing, and operations. This role oversees customer service operations, product support, and technical service teams to deliver exceptional customer experiences across professional contractors, retail partners, distributors, and consumers.

IL30+ days ago

p>Required Skills/Abilities:

5+ years of experience in enterprise software technical support, application support, or DevOps-oriented roles, or equivalent hands-on experience troubleshooting complex systems. In this role, you will work directly with customers to troubleshoot production-impacting problems, perform deep technical analysis, and drive issues from initial triage through resolution.

Schaumburg, IL30+ days ago

$64,000–$84,000 Per Year

Fictiv is a global manufacturing and supply chain company that enables organizations to scale globally across Fictiv's four global manufacturing centers in India, Mexico, China, and the U.S. Companies use Fictiv to access high-quality production, optimize supply chain logistics, and mitigate supply chain risk-ensuring they can move from prototype to full-scale manufacturing with speed and confidence. The Product Support Engineer provides technical expertise and supports customers and internal stakeholders, with a focus on structural hardware and fasteners used in industrial automation.

Buffalo Grove, IL8 days ago

As a globally active Swiss company, we develop and manufacture serial production machines, customer-specific systems, quality assurance modules, test systems, networking solutions, and services for various industries.

Act as a liaison with Komax Product Support Management to troubleshoot Komax Digital product issues and recommend improvements that fit our local market.

Schaumburg, IL15 days ago

$64,000–$90,000 Per Year

li style="font-family:'verdana' , 'geneva' , sans-serif">Analyze customer requirements and recommend suitable alternatives or replacements using existing product offerings or supplier solutions, including BOM cross-referencing requests.

Monitor and respond to technical inquiries via Misumi's system platform, delivering timely and effective support to both external and internal stakeholders through email, phone, and virtual meetings.

Naperville, IL17 days ago

You will work closely with customers to understand their business needs, assist in configuring and refining automated data-transformation templates, and help translate business requirements into reliable, scalable, and maintainable workflows that drive operational efficiency. Additionally, you will support operational workflows within Amazon Web Services (AWS), including S3 and related services, and follow established deployment procedures to maintain existing customer environments and provision new customer accounts.

Addison, Illinois30+ days ago

$90,000–$120,000 Per Year

Working Hours/Days: M-F, Weekend as Needed to Complete Assigned Duties Product Support Sales Manager Overview: The Product Support Sales Manager is responsible for leading the aftermarket sales and product support strategy for Power Systems customers across the assigned territory. The role requires strong commercial leadership, strategic thinking, technical and operational understanding of power systems service operations, and the ability to lead teams in a fast-paced environment.

Chicago, IL30+ days ago

p>In order to achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring a Director, Product Support, who will play a key role in ensuring Braven’s systems and digital tools are effectively leveraged to meet programmatic goals.

As the leader of the Product Support team, this role combines a thorough understanding of our program model with technical expertise in our digital products to ensure a strong user experience for Fellows, volunteers, and staff.

Chicago, IL30 days ago

$123,700–$154,600 Per Year

BS/BA in Engineering / Business Management and five (5) to seven (7) years of experience in customer support management with heavy equipment (construction or mining) or, Seven (7) to ten (10) years of experience in customer support management with heavy equipment (construction or mining) and, five (5) years working with heavy equipment manufacturing or distribution. Coordinate with Director, Product Manager, Product Support Mangers and Service Engineer to identify areas for distributor development, coordinate with distributor Komtrax Administrators, factories, and Service departments to set up access to Komatsu systems such as Salesforce, SAP, SMAP, Komtrax Plus, EQP-Care, R+M Care.

Merrillville, IN30+ days ago

Product Support Associates are the hands-on heroes behind the scenes, making sure our customers receive the outstanding Bob's experience from the moment they walk in the door to the moment their furniture goes home. As one of the leading omni-channel furniture retailers in the country with over 190 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.

Joliet, IL30+ days ago

As one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.

Our Retail Warehouse- Product Support Associates are essential team members at Bob's Discount Furniture, playing a critical role in the back-end operations that make our stores shine.

Chicago, IL30+ days ago

Dealer and Customer Support • Champion user-centric design for dealer and customer-facing solutions, enabling shopping, search and repair options • Support CM/FM teams through AI-driven guidance for equipment and aftermarket equipment selection. This role focuses on delivering intelligent, predictive, and context-aware solutions that streamline fleet operations, improve maintenance outcomes, and elevate dealer and customer engagement through advanced generative AI applications.

Wheeling, IL10 days ago

$61,200–$91,800 Per Year

p>With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses (https://www.idexcorp.com/our-businesses/business-segments/) around the globe, chances are, we have something special for you. More information on our benefits and rewards can be found on our career page: https://www.idexcorp.com/careers/our-benefits-and-rewards/.

Deerfield, IL22 days ago

Reporting to the Associate Director of Immune Dysregulation and Acute Liver Failure, this Senior Product Manager will lead global downstream strategy and execution for the on-market Oxiris portfolio, with a clear focus on accelerating adoption, optimizing commercial execution, and driving growth. This individual will also support broader organ support therapy priorities across the Global Acute Organ Support Therapies team, partnering cross-functionally to advance key initiatives, strengthen execution, and enable portfolio growth.

Lake Forest, IL30+ days ago

$24.67–$37.02 Per Hour

Rewards and Benefits: With benefits starting on day one, our programs provide choice and flexibility to meet team members individual needs, including: Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing. Provide excellent technical product support by telephone while using multiple computer programs and applications at the same time to identify a solution and to document the conversation, including navigate websites, conduct web searches, or conduct product searches using Grainger online catalog.

LAKE FOREST, IL30+ days ago

$24.67–$37.02 Per Hour

IL22 days ago

$54,000–$80,000 Per Year

Required Skills: Application Management, Database Management, Project Management, Requirements Gathering, Software Development, Software Development Life Cycle (SDLC), Structured Query Language (SQL), System Implementations, Systems Analysis, Technical Support. The Application Analyst will engage with customers through frequent phone and email communications, necessitating strong customer service skills and an understanding of SQL, network and Windows platforms, and strengthening Relativity knowledge.

Morton Grove, IL30+ days ago

Additionally, the engineer will be responsible for producing 3D and 2D designs of test rigs, performing hand calculations, and conducting simulations like FEA/CFD to validate new designs. A key aspect of the role involves designing, assembling, and commissioning prototype test equipment, as well as developing new processes, procedures, and software tools to enhance efficiency and consistency.

IL30+ days ago

$195,750–$326,250 Per Year

Agilent is seeking a motivated, field‑based Product Specialist with strong experience in anatomic pathology to drive successful adoption, utilization, and competitive differentiation of the Omnis Family Instruments and advanced staining platforms.

We are looking for a proactive, consultative specialist who understands what makes a pathology lab successful-someone who can translate customer workflow needs into precise product positioning, usage, and value.

Glenview, IL30+ days ago

Amphenol High Speed Products Group is the market leader for high speed, high bandwidth electrical connectors for the Telecom/Datacom market (Mobile Networks, Storage, Servers, Routers, Switches, etc.). SUMMARY: We are seeking a Technical Product Specialist in our High-Speed Backplane team to interface with our customers, and internal product development, product marketing, and sales teams.

Rolling Meadows, IL30+ days ago

$61,547–$105,509 Per Year

Experience level Experienced Professional Job type Full-time Work mode Hybrid RemoteOffice Employment type Permanent Locations Atlanta - Illinois - United States of America Harleysville - Pennsylvania - United States of America Peachtree Corners - Georgia - United States of America Rolling Meadows - Illinois - United States of America Position Title Technical Support SpecialistLocation Peachtree Corners GA or Harleysville PA or Rolling Meadows IL HybridAre you looking for a company that empowers talentHere at Siemens we take pride in enabling sustainable progress through technology. This includes experience with circuit breakersswitches residential and power load centers panelboards switchboards busway and meter combos or similar products to assist customers via phone andor email with wiring commissioning and troubleshooting of Siemens products in the field.

Chicago, IL8 days ago

$55,000–$65,000 Per Year

p>From our headquarters in Chicago''s Fulton Market, our team builds award-winning trading platforms, produces live financial education content daily, and creates technology that makes complex markets accessible. You will assist traders via phone, email, and chat with everything from basic website navigation and software installation to complex troubleshooting of hardware, operating system, and connectivity issues across multiple platforms (desktop, web, mobile).

Chicago, IL30+ days ago

$140,000–$200,000 Per Year

Responsibilities include achieving and exceeding financial quota targets, identifying key decision makers at current and future accounts, setting appointments to present the BioPatch product line, coordinate trials and in-services, troubleshooting, sample requests, attending regional conferences, and other tasks identified by the Regional Sales Director.

TOTAL COMPENSATION RANGE:

$140,000 - $200,000+ ($75,000 - $100,000 Annual Base + Incentive (uncapped)) Disclaimer: Compensation range is base pay plus incentive and varies depending on factors including, but not limited to, location/market, relevant skill set, level of experience, and individual performance.

Schaumburg, IL25 days ago

$55,000–$65,000 Per Year

This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. Help to ensure all tiers of technical support are informed of product enhancements by working closely with development teams to share vital platform insights.

Schaumburg, Illinois26 days ago

$85,000–$115,000 Per Year

li>

Provide phone and email support to customers and other departments (Provide technical support to all Sales Managers, Reps, and other departments, to ensure quality customer service).

Evaluate customer applications with equipment present in the SSC (contact customers and/or Sales Managers Reps to obtain the necessary information needed to complete the applications on time).

Chicago, IL30+ days ago

$60,000–$110,500 Per Year

Whether focused on project financials, quality and risk management, methods and tools, sales excellence, talent, leadership support, or other activities, these professionals ensure that our Firm operates efficiently and that our people are able to effectively serve clients every day. Core responsibilities for the role include: Provide functional support for multiple QRM products by managing the product/process related queries coming in from PPMD-level audience as well as QRM Risk Managers (RMs) in the common mailboxes.

Chicago, IL30+ days ago

Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Working closely with our business development team, engineers, designers, and ecosystem partners, you'll help turn concepts into user-ready experiences, and support all aspect of the definition and development of AI first features - from MCP Apps to Agents- with ecosystem partners.

Lisle, IL19 days ago

$72,000–$95,000 Per Year

Molex Printed Circuit Solutions (PCS) is seeking an organized and proactive marketing professional to support product marketing execution, sales enablement, and go-to-market activities across the business segment. We work closely with Product Management, Business Development Managers and Sales, and Strategic Marketing to deliver consistent, high-quality messaging, tools, and content that support business growth.

Chicago, IL30+ days ago

$75,000–$90,000 Per Year

As a Senior Application & Technical Support Specialist supporting our Axiom Financial Institutions (FI) solutions, you will provide application guidance and technical support to customers across financial planning, forecasting, and reporting workflows.  . You will partner directly with finance and operations stakeholders to resolve complex system and data challenges, ensuring their Axiom solutions are operating effectively and delivering accurate, reliable insights.

New!

Chicago, IL2 days ago

Remote

p>Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring.

Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations.

Glenview, IL15 days ago

You will serve as a technical expert, coordinating responses to internal and external customer inquiries while developing deep expertise in the evolving global landscape of chemical and materials regulations.

As a Product Stewardship Specialist, you will ensure our products remain compliant and competitive by leading APC's product stewardship program.

Chicago, Illinois25 days ago

Restoration contractors across North America rely on Albi to manage water, fire, and mold mitigation jobs, reconstruction projects, accounting integrations, and field documentation. You will serve as a primary point of contact for inbound customer inquiries, triage and document product issues for our engineering team, and contribute to the ongoing improvement of our customer-facing and internal documentation.

Greater Northwest Chicago, IL15 days ago

p>The Resin Sourcing Specialist will lead sourcing, supplier negotiations, category strategy, and profitability initiatives for polyethylene-based packaging products including stretch film, poly bags, pouches, industrial films, carton sealing tape, and related packaging solutions.

This individual will play a key role in developing supplier partnerships, negotiating contracts and rebate programs, managing private label product lines, and identifying opportunities to improve margins while supporting the company's continued growth.

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Product Support Jobs in Chicago, IL

Product Manager-Refractory Industry Jobot

Clinical Product Surveillance Specialist Medline Industries

Assoc Product Complaint Specialist Medline Industries

Technical Product Support Specialist Brandt Group of Companies

Technical Product Support Specialist - Hydrovac Trucks Brandt

Product Support Specialist Brookfield Residential Properties ULC

Product Support Specialist ITW

Geospatial Product Support Seiler Instrument & Manufacturing Co Inc

Product Support Specialist FleetPulse

Product Support Specialist, Money Management Stripe Inc

Product Support Specialist Stripe Inc

Technical Product Specialist, Decision Support Strata Decision Technology LLC

Product Support Specialist - SaaS - Philippines (Remote) Price Lab

Sales Support Specialist Product Selection II Siemens AG

Sr. Tech Product Support DEL MEDICAL Inc

Product Support Engineer Cooley LLP

Product Support/Chargemaster Specialist CorroHealth Inc

Director, Customer Service & Product Support Rust-Oleum Corporation

Product Support Engineer Itential

Product Support Engineer Fictiv Inc

Digital Services Product Support Engineer Komax Holding AG

Product Support Engineer Fictiv

Software Engineer - Product and Workflow Support Illinois Credit Union League

Product Support Sales Manager Altorfer CAT

Director, Product Support Braven

Regional Product Support Manager, Attachments- Chicago, IL Komatsu Ltd

Outlet Warehouse - Product Support Associate Bob's Discount Furniture Inc

Retail Warehouse Associate - Product Support Bob's Discount Furniture Inc

Principal GenAI Product Manager - Dealer and Customer Support Caterpillar Inc

Product Tech Support Rep IDEX Corp

Senior Product Manager - Global Acute Organ Support Therapies Vantive Health LLC

Technical Product Suppt Specialist - Electrical W.W. Grainger Inc

Technical Product Suppt Specialist-Fluid Power W.W. Grainger Inc

Technical Support Specialist - Evening Relativity ODA LLC

Mechanical Engineer OR Technical Specialist - Product Testing Smiths Group Plc

Product Specialist - Omnis Family / Pathology Agilent Technologies Inc

Technical Product Specialist Amphenol Communications Solutions

Technical Support Service Siemens AG

Technical Support Specialist TastyTrade Inc

Central Regional Product Specialist - BioPatch Professional Disposables International Inc

Ecosystem Technical Support Specialist (Hybrid) Motorola Solutions Inc

Product Application Specialist Recruiting for Good

QRM Product Specialist Consultant - C_MAT Deloitte Touche Tohmatsu Ltd

AI Product Management Specialist Lenovo Group Ltd

Product Marketing Specialist Koch Inc

Senior Application & Technical Support Specialist Financial Institutions Strata Decision Technology LLC

Sales Director, Product Specialists Smart Trailers Samsara Inc.

Product Stewardship Specialist Amphenol Printed Circuits

Customer Support Specialist Albiware

Resin Sourcing Specialist/Product Manager Professions Inc

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