35 Results for

Product Support Jobs in Columbus, OH

Jobs

New!

Columbus, OH1 day ago

$100,000–$115,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This role serves as both a technical subject matter expert and customer-facing partner, working closely with steel producers to optimize product applications and improve operational performance.

Columbus, Ohio15 days ago

Provide installation and technical support for the most complex Snap-on products to internal and external customers including troubleshooting, documentation and training for assigned product line. Support and install new product implementation by working closely with Engineering and Sales personnel as products are developed and provided to Client.

* At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. What You’ll Do As a Junior Product Support Planner, you will assist with automating report analysis and creation, creating support process documentation, building form templates and automation. You perform data analysis and Software and Hardware lifecycle management. The candidate will build experience in end-to-end support, including automated / self-service software release processes, provisioning, delivery, and distribution. You are required to have both strong technical and interpersonal skills. + Build forms and workflows in SharePoint for multiple level approval processes. + Automate pareto charts from data analysis + Create standard templates and checklists in AHA, confluence and SharePoint. + Build Reports from JIRA projects with cross reference to customer cases + Process and manage SW availability + Ability to maintain and prioritize based on business value and ongoing list of requirements + Process service extensions and identify and track risks + Create support process, product knowledge and technical specs and design documentation + Shadow Senior Product Support Managers to learn the release cycle with the goal to self-drive supportability requirements for Teradata various products and programs within a year of onboarding Who you will work with The Product Support Planning team

Columbus, OH30+ days ago

By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The candidate will build experience in end-to-end support, including automated / self-service software release processes, provisioning, delivery, and distribution.

Columbus, OH21 days ago

We're seeking a Product Application Specialist to support beverage innovation through hands-on recipe blending, structured sensory/taste panels, customer needs discovery, and market trend research. This role will be a key contributor to new product development, helping translate customer feedback and competitive insights into beverage concepts that are tested, refined, documented, and ready for development.

Columbus, OH30+ days ago

Remote

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.

Columbus, OH30+ days ago

This role requires a deep understanding of ServiceNow capabilities, agile product management, and strong leadership skills to manage cross-functional teams and stakeholders. + Serve as the subject matter expert for the ServiceNow platform and applications, including HRSD, FSO, WSD, CSM, GRC/IRM, and custom applications.

Columbus, OH30+ days ago

This role requires a deep understanding of ServiceNow capabilities, agile product management, and strong leadership skills to manage cross-functional teams and stakeholders. Serve as the subject matter expert for the ServiceNow platform and applications, including HRSD, FSO, WSD, CSM, GRC/IRM, and custom applications.

Columbus, OH30+ days ago

Summary: The SBA Product Specialist-Sr is responsible for marketing a full range of banking services to Small Business Administration (SBA) loan eligible businesses with emphasis on client contact, origination and analysisIncumbents work directly with customers in providing more complex loans associated with SBA and other federal or state government loan guarantee programs. Typical loan amounts are for $25K - $3MM.Duties & Responsibilities: + Reviews financial statements and supporting documents and works closely with SBA district and regional offices to provide solutions to the client's loan needs.

Columbus, OH30+ days ago

The SBA Product Specialist-Sr is responsible for marketing a full range of banking services to Small Business Administration (SBA) loan eligible businesses with emphasis on client contact, origination and analysis. Reviews financial statements and supporting documents and works closely with SBA district and regional offices to provide solutions to the client's loan needs.

Columbus, Ohio13 days ago

This includes working with stakeholders to deeply understand the target segment, understand product and program opportunities, set strategic campaign objectives, develop a campaign launch plan, partner with internal or external teams to develop appropriate communications elements for use in multiple on-and off-line channels, and influence opportunities to refine roadmaps. Reporting to the Senior Director of Product Marketing, the Product Marketing Specialist is responsible for deeply understanding customer targets, crafting compelling positioning and messaging, and creating omni-channel campaigns to drive enrollment and improve retention, supporting the company's portfolio of programs.

Mc Connelsville, OH30+ days ago

Qualified candidates for the product engineer would be experienced with parts design, manufacturability, customer requirements, cost analysis, feasibility studies, process development, and automotive core tools. The product engineer is responsible for leading technical development activities from initial concept through prototype and early production phases.

Columbus, OH30+ days ago

Unity Scotland USA, based in the vibrant city of Columbus, Ohio, is a branch of our globally recognized organization dedicated to delivering excellence, innovation, and top-tier customer service. Provide technical support to customers via phone, email, and chat, addressing inquiries, troubleshooting issues, and resolving technical problems.

Columbus, OH26 days ago

Remote

Collaborate with Clinical Support teams to analyze complex issues, monitor service alerts from installed systems, escalate issues as needed, and generate knowledge articles in accordance with established P&P. Recommend corrective actions based on product expertise, provide on-site support when required, and develop escalation pathways to CMSC (Japan) and Canon Medical Research (CMRU).

Columbus, OH30+ days ago

Remote

$106.20–$124.70 Per Hour

You'll work directly with customers, providing expertise in software development and operations, and leveraging deep knowledge of best practices for using Apache Kafka and complementary services in both Confluent Platform and Confluent Cloud. As a Technical Support Engineer, you'll be the crucial link between our client services and engineering teams, driving customer success by helping to identify and resolve critical business issues.

Columbus, OH30+ days ago

$103,500–$155,295 Per Year

Your leadership will be key to growing our research capabilities, streamlining processes, and improving partnerships to create user-centered experiences that contribute directly to Cardinal Health's and our customers' success. You will empower the team to conduct impactful research that drives business value, build a knowledge-driven culture, and ensure insights improve not only product design and development but also overall business strategy.

Wright Patterson AFB, OH30+ days ago

Our Agile Product Manager , located at Wright-Patterson AFB (WPAFB), OH, provides management support to the F-35 JPO, Maintenance Systems Program Management Office (PMO) with its full acquisition cradle-to-grave (modernization, production, and sustainment) responsibility for the F-35’s logistics information systems: the Autonomic Logistics Information System (ALIS); Operational Data Integrated Network (ODIN); and, Prognostics and Health Management (PHM). + Assist Maintenance Systems PMO in improving data quality and integration by evaluating the delivery and execution of Sustainment Data Products (SDPs) to identify, prioritize, and fix defects; + Assist Maintenance Systems PMO in transforming data by facilitating the movement of source data to an integrated data environment.

Dublin, OH30+ days ago

$123,400–$176,300 Per Year

In addition, experience with EDA (Event Driven Architecture) and integrating high throughput (10’s of millions of calls daily), fault tolerant, self healing API infrastructure for mission critical enterprise systems is highly valued, as the platform determines real time product movement decisions in all facets of the supply chain in a secure and scalable way. We are seeking a highly skilled Technical Lead with deep expertise in Java Spring Boot, API & Microservices architecture, cloud-native development (GKE/Kubernetes), integration patterns, event-driven systems, and modern identity management.

Columbus, Ohio28 days ago

$19–$20 Per Hour

Columbus Worthington Air (CWA) is the nation’s largest provider of residential HVAC, plumbing, and electrical services, with more than 7,000 professionals and over 45 years of experience helping homeowners improve comfort, efficiency, and reliability in their homes. This is a sales role focused on customer engagement, lead generation, and appointment setting by introducing customers to our home comfort solutions, energy-saving upgrades, and indoor air quality services.

Columbus, OH30+ days ago

$123,400–$176,300 Per Year

Understand business, Lead elicitation sessions using variety of requirements gathering methods such as interviews, documentation analysis, surveys, site visits, and business models with various functional business teams and IT teams. In this role you will work closely with team members, business teams, software consulting partners, shared services software and infrastructure teams, and managed services to enable and deploy software solutions.

Columbus, OH30+ days ago

$186,000–$285,600 Per Year

Demonstrate your team’s ability to execute and review audits of general IT controls including related infrastructure (Active Directory), operating systems (UNIX, Linux, Windows), databases (Oracle DB and MS SQL DB), and applications (Oracle, PeopleSoft, Salesforce, etc.). + Manage the implementation of the components of the Information Technology Risk Program to include external compliance, internal audit, security, vendor management, operational risk, quality assurance and quality controls for technology and information security.

Columbus, OH22 days ago

Full-time

The Fraud Product team helps the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Partners with other Fraud Product Owners, and Fraud strategists on initiatives to facilitate and drive customer focused solutions across the organization, serving as a subject matter expert to major business processes and supporting applications/capabilities.

Westerville, OH30+ days ago

Remote

We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal – To build the future of predictive maintenance. AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day.

Columbus, OH30+ days ago

Remote

$94,900–$130,500 Per Year

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: + At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients.

Delaware, OH15 days ago

News and information are available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, www.arbocsv.com, www.alexander-dennis.com, www.carfaircomposites.com and www.nfi.parts. · Coordinate with Customer and Engineering to provide customer with technical assistance on escalated/complex issues as required utilizing available resources (Parts manuals, BOM, engineering drawings, vendor manuals, NFP personnel, Engineering, New Product Development, Parts).

Columbus, OH14 days ago

Serve as the primary point of contact for escalated customer issues, coordinating resolutions across multiple Embraer departments such as Materials, CRM, Engineering, Manufacturing, Quality, Supply Chain, and others, ensuring clear, accurate, and timely communication. Analyze and validate aircraft technical data, including CMC (Central Maintenance Computer), OMS (Onboard Maintenance System), FDR (Flight Data Recorder), and component‑level NVM (Non‑Volatile Memory), as applicable.

Columbus, OH30+ days ago

While providing the highest level of customer service, the Service Desk Chat Agent answers incoming chats, tracks all information in a ticket tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. Executive Summary: The Service Desk Chat Agent is the first point of contact that support end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment.

Columbus, OH15 days ago

Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly. While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely fashion.

Dublin, OH30+ days ago

Contractor

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. Experience: Five (5) years of Help Desk or technical support service experience or equivalent combination of education and experience required to include 2%2B years of experience with propriety systems (JURIS, One Team, SIR, TAMS and Voyager).

Columbus, OH30+ days ago

Mount Carmel serves over 1.3 million patients each year at our five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes.

Columbus, OH30+ days ago

With the acquisition of Hospira Infusion Systems in 2017 and Smiths Medical in 2022, we are now a global market leader with a complete line of clinically-essential IV therapy and high-value critical care products for hospital, alternate site, and home care settings. The Sales Support Representative provides support to the Sales function and maintains communication with existing customers acting as the key liaison providing service, support, and assisting with general inquiries.

Columbus, OH14 days ago

Remote

$57,500–$77,625 Per Year

The Technical Support Engineer II (TSE) will be part of a team of support engineers as part of a fast-paced support organization with the primary mission to provide world class support to Rocket’s customers and partners. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow.

Columbus, OH30+ days ago

Resolve complex inquiries regarding contributions, distributions, tax rules, and retirement products using internal systems and resources. Provide specialized phone support to financial advisors and branch staff on IRA and retirement accounts.

Columbus, OH30+ days ago

Remote

$121,600–$173,700 Per Year

Experience using technologies such as Java Spring Framework, Spring Boot, Hibernate, Node.js, NoSQL and SQL databases, SQS, Angular, React and RESTful APIs in an event driven microservice architecture. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices.

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Product Support Jobs in Columbus, OH

Jobs

Product Manager- Steel CastingJobot

Product Specialist - Technical SupportSnap On

Product Application SpecialistCrimson Cup

Jira and Jama Product Delivery SpecialistMaximus

IS Application Manager/ServiceNow Product OwnerHuntington National Bank

IS Application Manager/ServiceNow Product OwnerHuntington

SBA Product Specialist-SrHuntington National Bank

SBA Product Specialist-SrHuntington

Product Marketing SpecialistStride, Inc.

Product EngineerSynerfac Technical Staffing

Technical Support AgentUnity Scotland

National Support EngCanon USA & Affiliates

Technical Support Engineer - KafkaConfluent

Manager of Research and Insights, Product ExperienceCardinal Health

Agile Product Manager, F-35 - Wright Patterson AFB, OHSerco

Technical Lead, Product Serialization BuildCardinal Health

In-Store Product AmbassadorColumbus Worthington Air

Senior Engineer, Application Development and Maintenance EIT ProductCardinal Health

Network & Cloud Products, Risk and Controls LeadFiserv

Senior Product Associate, Fraud - Trust & SecurityJPMorgan Chase Bank, N.A.

Customer Support RepresentativeAssetWatch, Inc.

Senior Product Owner - EMRCenterWell

Metro Customer Service and Support SpecialistNFI Parts

Technical Customer Support Representative - onsiteEmbraer

IT Support SpecialistVeterans Sourcing Group

Technical Support - $24/hrVeterans Sourcing Group

IT Support TechnicianApidel Technologies

Radiology Support Specialist 2nd shift Weekends rotating Mount Carmel East Part TimeMasco Corporation

Sales Support RepresentativeICU Medical, Inc.

Technical Support Engineer IIRocket Software

Tech Support Analyst - $24/hrVeterans Sourcing Group

Temp | Technical | Operations Support | Level 2(USD)Veterans Sourcing Group

Helpdesk Support Chat - $21/hrVeterans Sourcing Group

Operational Support Technical Lead, Application Development and MaintenanceCardinal Health

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