Milwaukee, WI30+ days ago
ADDITIONAL SKILLS MENTIONED: * Remote Desktop Management Tools * Experience in technical writing and documentation * Analytical/problem solving skills * Customer Service * Excellent oral and written communication skills and advanced customer support skills * Technical Assistance and user support * MS Office products * Active Directory Tools * General understanding of Microsoft MECM/SCCM (for patch management, software deployment, and inventory management) * Installation and maintenance of PC’s * Knowledge of Omnissa Horizon, VMWare workstation, Microsoft VPC or similar product * Mobile device management (iPad, iPhone, Android) * Troubleshooting all hardware * Application Installation, Support, and Troubleshooting * Mac OS X * MS Windows 10 and Windows 11 This position requires extensive knowledge and experience with desktop technology, including, but not limited to, Windows desktop operation systems, desktop applications, Multi-Function Devices (print/fax/copier/scanner), and wireless devices such as Android phones, iPhones, and/or iPads.