209 Results for

Product Support Jobs in Needham, MA

Jobs

Boston, MA20 days ago

$23–$23 Per Hour
Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our client, a successful digital auto platform based in Boston, MA, is seeking a Product Support Representative to support the Consumer Support Operations team and will be responsible for handling escalated support issues.

New!

Needham, MA3 days ago

$123,800–$230,000 Per Year

Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Program Managers lead via influence and are responsible for establishing and driving timelines and resources to develop, manufacture, and get products to market with a high degree of speed and efficiency ensuring a 5-star quality experience and high rate of sales.

New!

Needham, MA3 days ago

$123,800–$230,000 Per Year

Boston, MA27 days ago

$25–$25 Per Hour
Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

Boston, MA22 days ago

Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

Boston, MA17 days ago

$25–$25 Per Hour
Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. This is a fast-paced, startup-style environment focused on connecting businesses with experienced consultants, offering a dynamic opportunity for early-career professionals to gain exposure to operations and client support.

Plymouth, MA30+ days ago

Contractor

Required Technical and Professional Expertise: 6 + years’ experience customer service and support of Windows Operating systems in a global enterprise environment from both software and hardware troubleshooting standpoint. Monitor and analyse gaps building processes to rationalize, troubleshoot and escalate technical problems with endpoint management clients, client inventory, application deployments and security patching.

Smithfield, RI8 days ago

$17–$17 Per Hour

Provide first-level troubleshooting support to field technicians, vendors, and contractors completing in-store technology installations and upgrades. If you think this Technical Support Call Center Representative position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting!

New!

Boston, MA2 days ago

$65,000–$75,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. An established industrial controls distributor is seeking a driven Territory Sales Representative to grow and develop an existing Massachusetts, New Hampshire and New England with travel focus on greater area Boston.

New!

Devens, MAToday

$43.27–$45.90 Per Hour

Minimum of 2+ years of experience working in regulated industries such as Biotech, Pharmaceutical, and Medical Devices familiarity supporting benchtop instruments and applications within a GxP compliant manufacturing or laboratory setting. Review and approve validation lifecycle documents as part of CSV activities, supporting the risk assessments, specifications, pre- and post-approval of qualification testing.

Boston, MA12 days ago

$20–$28 Per Hour

NOTE: Need profiles who are within 30min driving distance from this client location, pls share full address along with submission. Also candidate need to have their own vehicle and ready to travel 30-35 mil radius from client address to different location.

Boston, MA17 days ago

Full-time
Employee

North Reading, MA30+ days ago

$75,300–$120,600 Per Year

The Teradyne Product Support Engineering team is looking for a highly-motivated, energetic, technically driven Engineer to provide world class support to the current and future generations of Teradyne Semiconductor Test Products. ATTENTION APPLICANTS WITH DISABILITIES: If you’re unable to access our on-line application due to a disability you may visit one of our locations or our Corporate Office at 600 Riverpark Drive, North Reading, MA and request a paper application form.

* At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. What You’ll Do As a Junior Product Support Planner, you will assist with automating report analysis and creation, creating support process documentation, building form templates and automation. You perform data analysis and Software and Hardware lifecycle management. The candidate will build experience in end-to-end support, including automated / self-service software release processes, provisioning, delivery, and distribution. You are required to have both strong technical and interpersonal skills. + Build forms and workflows in SharePoint for multiple level approval processes. + Automate pareto charts from data analysis + Create standard templates and checklists in AHA, confluence and SharePoint. + Build Reports from JIRA projects with cross reference to customer cases + Process and manage SW availability + Ability to maintain and prioritize based on business value and ongoing list of requirements + Process service extensions and identify and track risks + Create support process, product knowledge and technical specs and design documentation + Shadow Senior Product Support Managers to learn the release cycle with the goal to self-drive supportability requirements for Teradata various products and programs within a year of onboarding Who you will work with The Product Support Planning team

Boston, MA30+ days ago

By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The candidate will build experience in end-to-end support, including automated / self-service software release processes, provisioning, delivery, and distribution.

Beverly, MA14 days ago

$73,000–$83,000

With facilities in North America and Asia, Amphenol Pcd products are chosen by hundreds of OEMs around the world reliant on Amphenol's technical excellence, global network of distributors, and cost-effective solutions for custom systems. As a key contributor within the product management organization, you will take ownership of pricing strategies, customer engagement, business analytics, and operational coordination while supporting the long-term growth of our Circular Connector product lines.

Waltham, MA30 days ago

$90,000–$140,000 Per Year

Nova Biomedical is proud to be a global leader in osmolality testing and biotechnology and in vitro diagnostic (IVD) instrumentation, dedicated to advancing patient care and scientific discovery with a legacy that continues to shape the future of life sciences. This position works in close partnership with North American Key Account Managers (KAMs) to develop new opportunities, manage complex sales processes, and ensure a high-quality customer journey from initial engagement through evaluation and close.

New!

Bedford, Massachusetts1 day ago

$65,000–$80,000 Per Year

Responsible for assessing customer issues and using judgement and technical expertise to carry out a variety of complaint investigation-related activities, including troubleshooting, investigations, product testing and providing complaint resolution to customers within an FDA regulated environment. Receives, analyzes, and decides best course of action to investigate customer complaints to determine root cause; follows up with customers in a professional, timely manner to close complaints.

Woburn, Massachusetts26 days ago

3LED Group is seeking a Technical Sales & Product Specialist to join our central sales and marketing organization supporting multiple brands across our lighting and photonics platform, including Fusion Optix, LEDdynamics, Prolume Lighting, LEDSupply, and Xico Lighting. From our headquarters in Woburn, MA, we design, develop, and manufacture cutting-edge LED components and modules that power lighting solutions in homes, businesses, and critical industries like science, medicine, aerospace, and the military.

New!

Boston, MA2 days ago

With world-class machinery backed by an experienced and responsive support team, extensive parts inventory, unique upgrade capabilities, and a nationally accredited education and training program, Stiles builds solutions around our customer's needs. Responsible to assist the Product Manager in providing sales and technical assistance within the solid wood and panel dividing product categories, while working in conjunction with sales personnel to develop profitable equipment businesses.

New!

Wayland, MA1 day ago

The Product Flow Specialist contributes to the customer experience by supporting back of house operations and flow of product from receipt to placement and replenishment, while maintaining all product flow policies and procedures. Effectively leads and executes the product flow process, including shipment receipt, processing, security tagging, and preparing product for the floor, and placing product .

Natick, Massachusetts30+ days ago

Location: This position is located at 1245 Worcester St, Natick, Massachusetts, 01760 United States Role Summary: The Product Flow Specialist contributes to the customer experience by supporting back of house operations and flow of product from receipt to placement and replenishment, while maintaining all product flow policies and procedures. Business OperationsEffectively leads and executes the product flow process, including shipment receipt, processing, security tagging, and preparing product for the floor, and placing product.

Boston, MA30+ days ago

Remote

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.

New!

Wilmington, MA1 day ago

$65,000–$85,000 Per Year

This role manages product registrations with safety and performance testing agencies (UL, ETL, CSA, Energy Star, DLC, NSF, etc.), creates UL file numbers for new lighting categories, and oversees annual purchase orders for regulatory testing bodies. The position entails direct work with our retail sales team to coordinate any testing required by our customers to support the launch and ongoing sale of our products.

Woburn, Massachusetts29 days ago

$85,000–$95,000

3LED Group is seeking a motivated and talented electro-mechanical product design engineer to help bring innovative lighting products from concept to market across its portfolio of brands, including Xico, FlexGrid, Prolume, LEDdynamics, and Fusion Optix. From our headquarters in Woburn, MA, we design, develop, and manufacture cutting-edge LED components and modules that power lighting solutions in homes, businesses, and critical industries like science, medicine, aerospace, and the military.

Bedford, Massachusetts30+ days ago

$90,000–$120,000 Per Year

Minimum of 1 year prior experience in one of the following positions in the healthcare industry, preferably in the IVD sector: R&D; marketing product specialist; sales; medical technologist in clinical laboratories. Knowledge in Life Sciences: Medical Technology, Biology, Biotechnology, Chemistry Bachelor's degree in biological science, business administration or marketing discipline, or equivalent.

Wayland, Massachusetts20 days ago

Location: This position is located at 297 Boston Post Road, Wayland, Massachusetts, 01778 United States Role Summary: Terrain is growing and opening a new location in Wayland, MA! The Product Flow Specialist contributes to the customer experience by supporting back of house operations and flow of product from receipt to placement and replenishment, while maintaining all product flow policies and procedures.

New!

Needham, MA6 days ago

You will work closely with our engineering and customer support teams in Needham, manufacturing operations in Methuen, and the sales team to manage our products from concept through production and field performance. Cross-Functional Teamwork: Collaborating with design, engineering, sales, and marketing teams to ensure a smooth, cohesive product launch.

Lowell, MA15 days ago

$100,000–$130,000 Per Year

The Product Development Engineer will report directly into the Senior Engineering Manager and be responsible for: Develop system‑level reference designs for customer‑specific voltage regulation and power delivery architectures. This role offers hands‑on involvement with innovative products, advanced engineering challenges, and opportunities to influence system‑level designs used by major industry leaders.

New!

Peabody, MA1 day ago

MINI of Peabody, part of the Lyon-Waugh Auto Group, is searching for an individual to join our sales team as a Product Specialist (Sales Genius). Schedule consists of 4 weekdays plus Saturdays, totaling 40 hours per week.

Hanover, Massachusetts30+ days ago

Reporting to the VP of Sales and Marketing, the ideal candidate will possess a BS in Engineering OR a minimum of 5 years of experience in process or capital equipment sales with a preference for dust collection and/or pneumatic conveying. Job DetailsIncrease corporate sales and profit dollars through the sale, marketing, product development, and promotion of the FCM air classifier mill product line.

New!

Waltham, MA1 day ago

Nova Biomedical is seeking aCommercial Technology Product Owner to lead the delivery of business value across Salesforce and other commercial technology capabilities supporting Sales, Service, and Commercial Operations. This role is accountable for translating business priorities into actionable Salesforce enhancements, owning the product backlog, and ensuring solutions deliver measurable outcomes.

Lowell, MA30+ days ago

$100,000–$130,000 Per Year
Full-time

DescriptionThe Product Development Engineer will report directly into the Senior Engineering Manager and be responsible for:Develop system‑level reference designs for customer‑specific voltage regulation and power delivery architectures. Profile Bachelor's degree in Electrical Engineering or related field (Master's preferred).5+ years of experience in power electronics, product development, or applications engineering.

North Andover, MA30+ days ago

$74,600–$82,000 Per Year

Work with the Team to carry out business system documentation updates, agency certification submittals and change documentation, indirect sourcing support and departmental financial tracking. Maintain and manage technical certification databases, including annual renewals, test data, audit reports, letters of conformity, and engineering change documentation.

Andover, MA13 days ago

Our client, an innovative technology company focused on advanced power conversion and power delivery solutions is seeking a Product Marketing Manager to oversee product lifecycle activities from launch through end-of-life, with a strong emphasis on customer experience, operational excellence, and cross-functional collaboration. Ensure sales teams and channel partners are equipped with the tools and information necessary to support new business opportunities.

North Reading, MA15 days ago

$165,700–$265,200 Per Year

They focus on delivering user-centric solutions while managing a team of software engineers, often working in close collaboration with product managers to define roadmaps and technical feasibility. Provide technical leadership for a product’s software platform in support of new product development, feature creation, defect reduction, reliability improvement and product sustaining activities.

North Reading, MA14 days ago

$138,900–$222,300 Per Year

The New Product Planning Manager plays a critical role in enabling successful new product introductions by leading planning and procurement strategies from prototype through production release. The role is central to building scalable planning processes, mitigating supply risk, and supporting operational excellence in complex PCBA and electro-mechanical environments.

Braintree, MA29 days ago

Facilitate and support the integration of company marketing concepts and strategies within the sales function and convey integration methods to the branch staff .Accompany outsides sales team and branch managers during client presentations; proactively secure and generate new business and identify plumbing and heating contractors seeking to add HVAC to their business strategy .Collaborate with purchasing and branch staff to collectively identify the necessary HVAC products for servicing the marketplace. Interface with new hired and tenured employees to ensure that the HVAC sales training program addresses, both, current and future organizational needs.

North Reading, MA30+ days ago

$138,200–$221,100 Per Year

We are seeking a Product Engineering Manager (PEM) to lead cross‑functional engineering teams through the full product lifecycle — from concept to launch — while connecting technical execution with business strategy. ATTENTION APPLICANTS WITH DISABILITIES: If you’re unable to access our on-line application due to a disability you may visit one of our locations or our Corporate Office at 600 Riverpark Drive, North Reading, MA and request a paper application form.

Beverly, MA, MA30+ days ago

In this role, youll lead the product marketing efforts for assigned product lines, driving strategic road map initiatives and supporting overall business goals. Were growing our marketing team and looking for an experienced Product Group Marketing Manager to join us at our Beverly, MA location.

Wilmington, MA30+ days ago

The Product Manager is responsible for driving sales growth by identifying and capturing new business opportunities, maintaining and growing existing accounts, and providing technical support to customers and supplier partners to a diverse range of industries such as Metals, Mining, Rubber, Power Generation, Energy, Wood Products, Automotive and Consumer Products. With over 70 years of excellence, Womack's motion control expertise meets Morrell's premier component integration, creating a dynamic force committed to innovation and customer service.

North Reading, MA30+ days ago

$155,000–$248,100 Per Year

Value Proposition Development: Collaborate with Sales, Product Development, and the Marketing team to create a compelling value proposition, tailored to diverse markets including Datacenter Computing/AI, Mobility, and Automotive Digital . + Cross-Functional Collaboration: Work closely across Marketing, Product Development, Sales, and Operations to drive strategic transitions that maximize market share, enhance profit margins, and reduce excess and obsolete inventory  .

New!

Waltham, MA1 day ago

Remote

Be a leader with the requirements gathering & elicitation process, translating complex business needs into clear, actionable user stories, use cases, process flows & acceptance. Ensure Salesforce solutions support CIS, billing, metering, outage management, and field service processes.

New!

Burlington, MA1 day ago

We Impact Lives Through Purpose-Driven Work in A People First Culture Ascend Learning, a leading healthcare and learning technology company, is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven solutions across the lifecycle of learning. Headquartered in Burlington, MA, with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 Greatest Workplaces as well as America's Best Places to work for Mental Well-Being for 2025.

North Andover, MA30+ days ago

$130,000–$145,000 Per Year

As a Senior Product Engineer, you will be a technical expert for a Watts Process and Drainage Piping product category and lead the new product development activities required to deliver on the strategic product roadmap, as well as contribute to the technical vision for the product category. Responsible for accurate project documentation and preparation of comprehensive technical reports and presentations to support product launches, updates and lessons learned.

New!

Boston, MA1 day ago

This role requires strong hands on experience with SAP S/4HANA Product Costing, tightly integrated with Advanced Variant Configuration (AVC) to support highly configurable, engineered, and customized products. Wipro / Rizing is seeking a Senior SAP FICO Consultant with deep expertise in Product Costing to support complex Make to Order (MTO) and multi plant manufacturing environments for global clients.

Bedford, Massachusetts30+ days ago

$160,000–$195,000 Per Year

Coordinates cross department (R&D, QA, Regulatory, Manufacturing, Commercial Operations, Marketing) efforts related to on market analyzers and tests and production planning. Individual employee compensation will ultimately depend on factors including education, relevant experience, skillset, knowledge, and particular business needs.

Watertown, MA27 days ago

We are looking for a Product Marketing Manager to play a central role in shaping product narratives, supporting launches, and enabling sales, while working closely with development and engineering to deeply understand the underlying physics, workflows, and customer challenges. Our products are utilized by companies in designing and optimizing technology products, with applications ranging from designing airplanes and cars to wind turbines and quantum computing chips.

Marlborough, MA30+ days ago

Organizational Relationships: Works with Divisional personnel and Costa Rica personnel including Product Quality Engineering (PQE), Post Market Quality Engineering (PMQE), and Post Market Analytics. This role will be responsible for reviewing each complaint record individually and identifying the appropriate risk lines and associated severities from the product's Risk Management File (RMF) that relate to what was reported by the complainant and the results of the investigation.

Franklin, Massachusetts30+ days ago

$160,000

About Peak Technologies:Peak Technologies provides end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes. Position Summary:The Senior Software Development Program Manager & Client Delivery Lead is responsible for overseeing end-to-end program execution for software development initiatives while ensuring high-quality delivery to clients.

Boston, MA30+ days ago

Full-time

The Product Management team is responsible for defining the client product offering and future product roadmap, the profitability of the Fund Services business, maintaining oversight of key vendor relationships, and serving as an escalation point for issues. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.

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Product Support Jobs in Needham, MA

Product Support Representative Beacon Hill Staffing Group

Product Development Engineer SharkNinja

Product Development Manager SharkNinja

Temporary Support Operations Associate Beacon Hill Staffing Group

Support Operations Associate Beacon Hill Staffing Group

Operations Support Associate Beacon Hill Staffing Group

for Desktop Support Engineer (Window 11 Upgrade) Tanisha Systems

Technical Support Representative ($17.00/hr) - 169044 A-Line Staffing Solutions LLC

Territory Sales Representative - Industrial Controls and Automation Jobot

TECH SVCS - IT Lab Computing Support Specialist ECLARO

Senior Desktop Support - 8 roles Tanisha Systems

Customer Service Representative Beacon Hill Staffing Group

Product Support Engineer (IST, North Reading, MA) Teradyne

Product Specialist - Circular Amphenol Pcd

Technical Product Specialist - PAT Bio Nova Biomedical

Product Complaints Specialist - AID Werfen

Technical Sales & Product Specialist 3LED Inc.

Product Specialist - Panel Dividing/Solid Wood Stiles Brand

Terrain Product Flow Specialist Urban Outfitters

Urban Outfitters Product Flow Specialist Urban Outfitters

Jira and Jama Product Delivery Specialist Maximus

Product Approbation Specialist LEDVANCE

Electro-Mechanical Product Design Engineer 3LED Inc.

Associate Product Manager, Autoimmunity Werfen

Terrain Product Flow Specialist Terrain

Technical Product Manager Big Belly Solar LLC

Product Development Engineer - Electrical - Lowell, MA Michael Page

Product Specialist-MINI of Peabody Lyon-Waugh Auto Group

Product Manager Lori Leo

Commercial Technology Product Owner Nova Biomedical

Product Development Engineer - Electrical - Lowell, MA Michael Page International

Product Certifications Engineer Hendricks Regional Health

Product Marketing Manager The Panther Group

Product Software Engineering Manager (Teradyne, North Reading) Teradyne

New Product Planning Manager (Teradyne, North Reading, MA) Teradyne

HVAC, Trainer & Technical Support Granite Group

Product Engineering Manager (IST, North Reading, MA) Teradyne

Product Group Marketing Manager Connexion Systems + Engineering

Product Manager, Safety and Sensors (Factory Automation) Womack Machine

Product Manager / Inbound Marketing (IST, North Reading, MA) Teradyne

Salesforce Product Owner || Remote role with travel to Waltham, MA (client will pay the expenses) DMS Vision Inc

VP Technical Product Management Ascend Learning

Orion Senior Product Engineer Hendricks Regional Health

Senior SAP FICO Consultant – Product Costing (MTO & AVC) Sumeru Solutions

Group Product Manager, Autoimmunity Werfen

Product Marketing Manager Flexcompute Inc.

Product Quality Engineer GTT

Product Development - Sr Program Manager & Client Delivery Lead Peak Technologies

Traditional Fund Services - Product Management - Executive Director JPMorgan Chase Bank, N.A.

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