1,088 Results for

Product Support Jobs in New York

Jobs

New!

New York, NY3 days ago

$80–$90 Per Hour

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New York, New York30+ days ago

$55–$65 Per Hour
Contractor

The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Job Description:

Proficient in knowledge of business applications, data usage and word processing, data management tools and flow-charting tools.

NY13 days ago

Remote

$50,000–$65,000 Per Year

The result: more than 60,000 brands like Pressed Juicery, OUAI, and True Classic turn mountains of complex data into actions that actually grow profit, at a speed and scale that is not humanly possible. As a Technical Product Support Specialist, you''ll help DTC brands get the most out of Triple Whale: understanding what they''re trying to accomplish in their business, getting into the platform with them, and making sure they leave each conversation closer to the outcome they came to us for.

Long Island City, NY30+ days ago

$61,000–$75,000 Per Year

Benefits: Full Benefits including Medical, Dental, Vision, and additional company benefitsWe are currently seeking a Product Support Specialist in Yonkers, NY.Position Summary and Special Duties:The Product Support Specialist is responsible for communicating with new and existing customers to assist with inquiries related to aftermarket parts and support requests. Work EnvironmentThis role operates within a manufacturing and engineering support environment, interacting with internal departments, suppliers, and customers to support aftermarket product needs and ensure accurate order processing.

New York16 days ago

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Whether it’s to visit the people closest to us, starting an exciting adventure, or a career-defining business trip, travel is an essential part of our lives.

Experience delivering high-quality customer support for a technical product, or transferable experience in a customer-facing role.

Henrietta, New York14 days ago

p>We are seeking a knowledgeable and driven Product Support Specialist to serve as the subject matter expert for Wirtgen, Road Construction & Mining Machinery product lines. With 18 locations throughout New York, Pennsylvania, Vermont, Connecticut, Rhode Island and Massachusetts, we pride ourselves on providing best-in-class sales and support to over 15,000 hardworking customers.

NY30+ days ago

$67,800–$98,400 Per Year

p>• General understanding of financial statements • Strong customer service skills, with an eagerness to excel and be part of a dynamic team • Superb analytical skills and persistence in problem-solving, particularly in technical troubleshooting • Fluency in both English and Spanish is required • Excellent verbal, written, and organizational skills • Attention to detail and the ability to learn quickly • Working knowledge of Windows-based software (e.g., Excel, Word) • Preferred: • Bachelor's degree concentration in Finance, Accounting, or Computer Science • Basic knowledge of database administration (e.g., SQL Server, Postgres) • Exposure to the financial industry, banking, Commercial Real Estate, and/or capital markets. We ensure our products, financial models, and technology are used effectively to add value to our clients businesses, and we act as a vital link between clients and our internal product and engineering teams.

New York, NY13 days ago

$37.50–$65.40 Per Hour

Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.

New York, NY12 days ago

$120,000–$150,000 Per Year

In this role, you will own the end-to-end support experience; from ensuring new customers are onboarded smoothly and set up for success, to diagnosing and prioritizing complex technical issues with speed and clarity. You bring more than strong communication skills: you''re comfortable reading and writing code, navigating developer environments, and diving deep into the technical details that matter most to our users.

New York, New York30+ days ago

Remote

a href="https://www.g2.com/products/tremendous/reviews" rel="noopener noreferrer nofollow" target="_blank">Check out our ratings on G2.

Our customers (researchers, marketers, HR teams, nonprofits, and platform businesses) rave about how fast and easy Tremendous is to use.

New York, NY30+ days ago

$120,000–$175,000 Per Year

li>4+ years directly applicable experience (e.g., application support engineer, technical support engineer, product support engineer, or quality assurance engineer) - Senior level candidates considered with 5+ years' experience with proven ability to operate at an elevated level in terms of scope of responsibility, judgement and autonomy.

We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits.

New!

New York, NY1 day ago

Remote

$260,000–$300,000 Per Year

ul>

Own the vision and strategy for product support - define what best-in-class looks like, including what should be the scaling service levels with our customers, and build a phased roadmap to get there, balancing long-term transformation with near-term service quality.

Lead, develop, and retain a high-performing support team - including internal staff and outsourced partners - hiring and growing support team members who build a resilient, customer-first culture ready for both today''s demands and tomorrow''s operating model.

NY28 days ago

$18.80–$21.60 Per Hour

Outbound calls and meetings also included; Contact and interface for customers regarding support, troubleshooting and problem resolution; Resolve technical support issues for Inovalon supported products within identified timeframes with a focus on first call resolution; Identify beneficial product opportunities for existing customers and communicate to sales team via workflow process; Ability to deescalate customer's and resolve customer technical escalations; Create knowledge articles to assist department in resolving known customer issues; Document all activities with customers in CRM per defined process and procedures; Resolve open cases within specified guidelines; Elevate issues following escalation procedure timely and as appropriate; Other duties as assigned; Maintain compliance with Inovalon's policies, procedures and mission statement; Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon's Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and. Job Requirements: Minimum of 2 years' experience in customer service; Experience with MS Office Products; Experience multi-tasking in a fast paced, detail-oriented environment; Experience working independently; Experience working with cross-functional teams; Experience with problem-solving; Knowledge working with Problem Management, Records Management ticketing system (Salesforce); Minimum 3 years' experience in a call center environment with high volume of transactions is preferred; Experience in Healthcare IT industry or medical billing experience is preferred; Experience in Software Technical Support is preferred; Healthcare EDI Knowledge (ANSI 835, 837, 270/271) is preferred; Experience with using and supporting Software as a Service (SaaS) is preferred; Experience using multiple Operating Systems such as Linux and Windows a plus; and.

NY30+ days ago

$82,000–$133,000 Per Year

p>We're seeking someone to join The Investment Management Operations group supporting the equity, fixed income, ETF, liquidity and alternative businesses for Morgan Stanley Investment Management (MSIM), providing middle-office services including portfolio manager support, client services, portfolio transitions, market registration, product data and performance and attribution analysis. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries.

NY30+ days ago

$96,000–$132,000 Per Year

What We Offer Salary: $96,000.00 - $132,000.00 Location: Albuquerque,NM, Austin,TX, Boise,ID, Chandler,AZ, Hopewell Jct,NY, Portland,OR, Santa Clara,CA You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor.

New York, New York19 days ago

Remote

Perform data analytics for all facilities in real time, quickly and accurately identify issues, issue timely alerts to key personnel, and follow through to ensure the issues are properly resolved and documented. · Monitor email and phone communication (both internal and external) to promptly and properly acknowledge and address reported issues with hardware, software, networking, and other computer-related technologies.

New York, New York19 days ago

Remote

Queens, NY30+ days ago

Our goal is to provide users with a reliable, stable, and safe computing environment, through the collaboration of the Bureau of Technology Strategy & Project Management provides business analysis and IT project management services to define and deliver IT solutions that meet all program needs. Diagnoses and resolves end-user issues regarding server, file sharing/permissions, printers, hardware, email, Internet, VPN, network access and being consultant for computer and network problems beyond the knowledge of technical support staffs/technicians.

Purchase, New York15 days ago

Morgan Stanley Wealth Management (“MSWM”) is a market leader in delivering comprehensive financial planning advice and related services, including investment management, brokerage, lending, deposits, and cash management through our network of 17,000 Financial Advisors, E*TRADE for self-directed investors, and to employers and their employees through Morgan Stanley at Work. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries.

Rochester, New York30+ days ago

$95,000–$160,000 Per Year

We're partnering with a **highly respected organization in the advanced communications space** to identify a Product Support Engineer who will play a critical role in sustaining and launching high‑reliability electronic products. In this role, you'll act as a bridge between design engineering and manufacturing, working closely with multidisciplinary teams to ensure products perform as intended in real-world conditions.

NY30+ days ago

$88,000–$120,000 Per Year

Sitting within the broader tooling team and operating as an unofficial member of the C&PS leadership team, this role is responsible for helping us scale support without sacrificing quality, capturing every automation and deflection opportunity, and keeping our support tech stack best-in-class and tightly integrated with the broader company systems landscape. Through close teamwork and collaboration, they drive positive customer outcomes and ensure seamless access and optimal utilization of AlphaSense's market-leading platform and products.

Central Islip, NY30+ days ago

Responsible for managing and supporting the implementation of corporate category strategies and initiatives within operation company (OpCo) Supports operation company (OpCo) sales staff with product assortment updates, informational inquiries and delivery of product cutting and training sessions Drive operation company (OpCo) required category initiatives and assortment in harmony with corporate requirements Executes recommended assortment changes and support positive local supplier relationships.

JOB SUMMARY:

Support department to achieve company goals and company goals which includes but is not limited to: a high-end customer order fulfillment, managing inventory to the lowest possible DSO.

New!

Warners, NY1 day ago

JOB SUMMARY:

Support department to achieve company goals and company goals which includes but is not limited to: a high-end customer order fulfillment, managing inventory to the lowest possible DSO.

NEW YORK, NY30+ days ago

$50–$55 Per Hour

Prior experience supporting front-office systems is highly desirable, but candidates must demonstrate a willingness to embrace the challenges of such a role." Key Responsibilities: • Provide end-to-end production support for trading systems, applications ensuring seamless front-office operations.

New York, NY30+ days ago

p>In order to achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring a Director, Product Support, who will play a key role in ensuring Braven’s systems and digital tools are effectively leveraged to meet programmatic goals.

As the leader of the Product Support team, this role combines a thorough understanding of our program model with technical expertise in our digital products to ensure a strong user experience for Fellows, volunteers, and staff.

Plainview, NY13 days ago

p>As a Product Support Engineer based in Plainview, NY, you will serve as the technical bridge between Veecos factory and its global customer base - diagnosing system-level failures (both remotely and on-site), coordinating factory resources to resolve field escalations, authoring the technical documentation that field engineers depend on, and delivering the training that certifies customers and field teams to operate Veecos ion beam deposition (IBD), ion beam etch (IBE), and vapor deposition platforms.

Represent the product support perspective in cross-functional forums - including Product Ramp reviews, customer Account Action meetings, Escalation reviews, Design Reviews, FMEA (Failure Mode and Effects Analysis) sessions, and New Product Development programs - translating field intelligence into engineering actions that improve product reliability and customer satisfaction.

Cortland, NY30+ days ago

The Glyph Product Support Technician independently executes and/or oversees repairs to product returned for warranty service, handles product issues, recovering client data, shipping, and receiving of RMAs and any other duties as requested by management and/or required to maintain operation of the Glyph Service Department. - Experience with audio recording and film editing environments (content creation applications, Pro Tools, Logic, Final Cut, Media Composer, proficiency in audio, video, and photography workflows) a major plus!

Orangeburg, New York30+ days ago

$110,000–$130,000 Per Year

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Responsible for cross-functional collaboration for technical solutions related to released (on-market) product support primarily as well as working with R&D during new product development, with a focus on manufacturability and transfer into manufacturing.

Hematology experience required, including expertise in blood analysis techniques, interpretation of hematologic data, and familiarity with relevant laboratory methodologies..

NY22 days ago

$110,000–$135,000 Per Year

li>Take appropriate actions for significant growth opportunities by planning and controlling marketing strategies, tactics and sales techniques for promoting sales of CSA's and product support.

Work effectively with Parts and Service Management to determine pricing of work, control costs and communicate work schedules in an all-win manner for all stakeholders.

New York, NY30+ days ago

$230,400–$263,000 Per Year

Leveraging a variety of skills across interaction, visual and service design; in collaboration with cross-functional partners, help to oversee and optimize the use of appropriate tools, platforms, frameworks and design systems and enable your team to develop artifacts that may include vision stories, journey maps, blueprints, high-fidelity designs and prototypes. Communication: Present work across levels and job functions, modeling a strategic human-centered approach that integrates design frameworks, data and research insights to make the complex accessible, influence senior stakeholders and achieve impactful results.

Hauppauge, NY30+ days ago

Scheduled performance reviews Referral program POSITION SUMMARY: With limited guidance in a team environment, responsible for performing a variety of product support duties of a complex nature following and developing procedures and processes in two or more of the following functions: raw stock, parts identification, shipping, receiving, stockroom, stock handling, clean operations, etc. CLEAN OPERATIONS: Using various cleaning and degreasing methods, clean and remove oil and contamination from parts and equipment according to proper procedures and specifications.

Hauppauge, NY30+ days ago

POSITION SUMMARY: With limited guidance in a team environment, responsible for performing a variety of product support duties of a complex nature following and developing procedures and processes in two or more of the following functions: raw stock, parts identification, shipping, receiving, stockroom, stock handling, clean operations, etc. CLEAN OPERATIONS: Using various cleaning and degreasing methods, clean and remove oil and contamination from parts and equipment according to proper procedures and specifications.

NY20 days ago

$126,800–$228,200 Per Year

For US based candidates only - the base salary for this position ranges from $126,800 - $228,200/year; a candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. As a Senior Product Support Engineer, you will become a key technical contributor within a global expert team responsible for the escalations of Akamai's Enterprise Access and Security Group.

Syracuse, NY30+ days ago

p>Curtis Power Solutions, a subsidiary of Indel Power Group, has an opening for a Product Support Sales Representative at our location in Syracuse, NY location.

The Service Sales Representative must actively monitor all current and future jobs to ensure timely delivery of the scope of supply.

Campbell, New York14 days ago

You will be required to establish long-lasting customer relationships, all while offering the customer parts and service support in order to make Monroe Tractor their one-stop shop for all their equipment needs. With 18 locations throughout New York, Pennsylvania, Vermont, Connecticut, and Massachusetts, we pride ourselves on providing best-in-class sales and support to over 15,000 hardworking customers.

New York14 days ago

NY7 days ago

$93,900–$143,900 Per Year

p>As a senior member of the consulting organization, you will lead solution design and implementation efforts, provide technical and functional leadership to engagement teams, influence executive-level decision-making, and resolve complex customer challenges.

Success in this role requires balancing strategic advisory capabilities with hands-on solution leadership to help customers accelerate adoption, optimize operations, and maximize the value of their NetSuite investment.

New York, NY30+ days ago

Remote

$94,000–$152,662 Per Year

Employees who live within a commutable distance of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and New York City, are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles). This role serves as a technical point of contact for issue triage, troubleshooting, platform configuration, and configuration quality control, with a strong emphasis on SQL‑based data validation, API testing via Postman, and application‑level debugging in Ruby.

Rochester, NY30+ days ago

Remote

$93,300–$116,700 Per Year

This leadership role oversees both Wireless and Optical technical support functions, ensuring exceptional post-sales service delivery across a growing portfolio of industrial networking, wireless, and fibre-optic communication systems used in mission-critical utility and infrastructure applications. The successful candidate will build a cohesive team culture that blends technical depth with customer empathy, drive operational performance, and partner cross-functionally with Product Management, Quality, Engineering, and Regional Sales teams to improve responsiveness, reliability, and customer satisfaction.

NY20 days ago

$54,000–$80,000 Per Year

Required Skills: Application Management, Database Management, Project Management, Requirements Gathering, Software Development, Software Development Life Cycle (SDLC), Structured Query Language (SQL), System Implementations, Systems Analysis, Technical Support. The Application Analyst will engage with customers through frequent phone and email communications, necessitating strong customer service skills and an understanding of SQL, network and Windows platforms, and strengthening Relativity knowledge.

Nesconset, NY30+ days ago

Develop knowledge required to select proper equipment for all systems and parts for quoting and entering related orders with scheduling and lead-time. Become familiar with sales-oriented collateral with product specific features and benefits in order to better understand and serve the customer base.

NY30+ days ago

Remote

$52,200–$91,400 Per Year

An associate's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. As part of the Linx team and the broader Veralto network, you'll work with products that make an everyday impact on the food, medicine, and essential goods we all rely on-while building a meaningful, long-term career.

Rochester, New York30+ days ago

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For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards.

NY30+ days ago

Remote

$65,972–$109,953 Per Year

Relationship Management: Serve as a key liaison by handling customer orders and patient requirements, resolving issues, providing account support, and ensuring smooth order processing with Sales & Marketing, Finance, and Distribution. KPI & Continuous Improvement: Identify errors, implement solutions, and compile weekly, monthly, and ad hoc reports to improve accuracy, efficiency, service delivery, productivity, and overall customer experience.

New!

Kingston, NY2 days ago

Remote

$75,000–$90,000 Per Year

p>As our Product Line Specialist you will report to Director of Product line and provide technical assistance and conduct research, education and support to customers and JBT Marel staff with product applications, equipment knowledge, Meat Science and industry knowledge.

On a given day, you may:

Act as a trusted technical and application resource for customers, Account Managers, and Product Teams supporting Wolf‑tec, Mepsco, and Schröder Marination and Cured Meat (MCM) product lines.

New York, NY29 days ago

$60,000–$80,000 Per Year

li>Previous experience or exposure with two or more of the following areas: SQL, SaaS, SMS Marketing, Email Marketing, Phone Sales, Contact Center Software, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Basic Programming (HTML etc.).

Youll work closely with teams across the company, including Customer Success, Product, and Engineering, to solve problems, learn how complex systems work, and improve the overall customer experience.

New!

Irvington, NY3 days ago

$26–$27 Per Hour
Full-time

p style="font-family:'calibri' , sans-serif;font-size:11pt;margin-bottom:8pt;margin-left:0in;margin-right:0in;margin-top:0in">ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

New York, New York30+ days ago
$175,000–$200,000 Per Year
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You will work closely with New Business Sales, Account Management, Product, Sales Ops, Sales Enablement, and wider teams to deliver technical expertise, commercial insight, and scalable sales support tools.
Act as a trusted technical and commercial advisor to the Sales and Account Management teams—supporting client meetings in a pre-sales capacity to diagnose needs and articulate how Parameta’s solutions deliver value.

New!
Kingston, New York2 days ago
Remote
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As our Product Line Specialist you will report to Director of Product line and provide technical assistance and conduct research, education and support to customers and JBT Marel staff with product applications, equipment knowledge, Meat Science and industry knowledge.
On a given day, you may:
Act as a trusted technical and application resource for customers, Account Managers, and Product Teams supporting Wolf‑tec, Mepsco, and Schröder Marination and Cured Meat (MCM) product lines.

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Product Support Jobs in New York

Generative AI Training & Support Specialist Jobot

Technical Product Owner Pinnacle Technical Resources

Technical Product Support Specialist TRIPLE WHALE INC

Product Support Specialist Top Prospect Group LLC

Technical Product Support Specialist (API) Duffel

Product Support - Wirtgen/Mining Specialist Monroe Tractor

Bilingual Product Support Specialist - Tech (Spanish) Moody's Corp

Product Support Specialist Figma Inc

Product Support Specialist accessiBe

Product Support Specialist Tremendous

Product Support Engineer Cooley LLP

Director, Product Support All Inspire Health Inc

Technical Product Support Analyst II Inovalon Holdings Inc

Dir, Team Specialist, P3, Product Support & Services IM : Job Level - Director Morgan Stanley

Technical Product Support Engineer III (E3) Applied Materials Inc

Product Support Analyst - Overnight Shift - Maintenance Monitoring Center - Lower Manhattan, NY Adaptation

Product Support Analyst - Evening Shift - Maintenance Monitoring Center - Lower Manhattan, NY Adaptation

Product Specialist, Bureau of IT Infrastructure and Support Services City of New York

HNW Lending Product Support Associate Morgan Stanley

Product Support Engineer SEBENZA LLC,

Senior Associate, Revenue Tools - Customer & Product Support AlphaSense, Inc.

Product Support Advisor - Grocery Sysco Corp

Product Support Advisor - Produce Sysco

Product Support eTeam Inc.

Director, Product Support Braven

Product Support Engineer (Spector) Veeco Instruments Inc

Product Support Technician Glyph Technologies

Senior Scientist -Product Support Werfen

Engine Product Support Sales Manager H. O. Penn Machinery Company, Inc.

Product Design Director, Card Servicing and Support Platform Design Capital One Financial Corp

Product Support Coordinator Senior The Kemtah Group, Inc.

Product Support Coordinator Senior Belcan LLC

Senior Product Support Engineer Akamai Technologies Inc

Product Support Sales Representative Indel Power Group LLC

Product Support Representative Monroe Tractor

Product Support Representative-Outside Sales Monroe Tractor

Sr Principal Consultant-Advanced Customer Support / Managed Services, Oracle | NetSuite - Products Oracle Corp

Lead Product Support Engineer Dentsu International Ltd

Lead CIC Customer Support Manager - Technical Support GE Vernova Inc

Technical Support Specialist - Evening Relativity ODA LLC

Mechanical Product Specialist Safe Fleet

Technical Support Specialist Veralto Corp

Technical Support Specialist Thermo Fisher Scientific

Sports Medicine Technical Support Specialist - 9:00 a.m. - 5:45 p.m. (ET) LifeNet Health Inc

Product Line Specialist JBT Marel Corp

Technical Support Specialist Regal Voice, Inc

Clerical Technical Support Specialist Manpower

Product Sales Specialist - Energy & Commodities, Parameta Solutions Tullett Prebon Information

Product Line Specialist Jbt Marel Corporation

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