26 Results for

Product Support Jobs in Albany, NY

Jobs

* At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. What You’ll Do As a Junior Product Support Planner, you will assist with automating report analysis and creation, creating support process documentation, building form templates and automation. You perform data analysis and Software and Hardware lifecycle management. The candidate will build experience in end-to-end support, including automated / self-service software release processes, provisioning, delivery, and distribution. You are required to have both strong technical and interpersonal skills. + Build forms and workflows in SharePoint for multiple level approval processes. + Automate pareto charts from data analysis + Create standard templates and checklists in AHA, confluence and SharePoint. + Build Reports from JIRA projects with cross reference to customer cases + Process and manage SW availability + Ability to maintain and prioritize based on business value and ongoing list of requirements + Process service extensions and identify and track risks + Create support process, product knowledge and technical specs and design documentation + Shadow Senior Product Support Managers to learn the release cycle with the goal to self-drive supportability requirements for Teradata various products and programs within a year of onboarding Who you will work with The Product Support Planning team

Albany, NY30+ days ago

By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The candidate will build experience in end-to-end support, including automated / self-service software release processes, provisioning, delivery, and distribution.

Pittsfield, Massachusetts21 days ago

$119,087–$128,856 Per Year

Basic Qualifications : Bachelor’s degree in Logistics, Management or Engineering, a related specialized area or field is required (or equivalent experience) plus a minimum of 8 years of relevant experience; or Master's degree plus a minimum of 6 years of relevant experience. What you bring to the table: Bachelor’s degree in Logistics, Management or Engineering, a related specialized area or field (or equivalent experience) plus a minimum of 8 years of relevant experience; or Master's degree plus a minimum of 6 years of relevant experience.

Albany, NY30+ days ago

$110,250–$220,500 Per Year

Responsibilities:Remain up to date on MS market to maintain expertise on MS systems, competitors and workflowsParticipate in local technical shows and mass spectrometry related conferencesHave a deep knowledge of our product portfolio to ensure we support our customers with the correct solutionServe as the mass spectrometry technical liaison between the account manager team, application team and customersDevelop and deploy unique strategies to reach customersBuild customer relationshipsDrive opportunities through the complete sales cycleSuccessfully negotiate complex sales transactionsCreate and deliver seminars that educate and increase awareness of our solutions, ultimately leading to new Agilent customersProvide market and product feedback to R&DUse CRM and other tools as required to drive businessIn this role you carry quota, interpret customer needs and proactively act to understand those needs, actively create business opportunities and represent Agilent in all sales-oriented activitiesHandle complex demands and relationships to enhance customer satisfaction while exceeding Agilent sales goalsQualificationsBachelor, Master or PhD in Chemistry, Biology or similar scientific discipline4 or more years of combined experience in Biotech, Pharma or similar industry with a minimum of 1 year of sales experienceSales, end user or service experience with LC/MS and/or GC/MSExperience collaborating with internal teams and resourcesWillingness to embrace new ways of connecting with customersKnowledge and understanding of pharmaceutical and biopharmaceutical workflowsExcellent interpersonal, verbal and written communication skillsExperience presenting to groups of varying sizePreferred professional certification or experience with strategic selling#LI-PK1Additional DetailsThis job has a full time weekly schedule. You will be expected to create and develop MS opportunities, as well as successful strategies and tactics to increase our presence in our customers' labs as you hold a quota and are compensated for LC/MS and GC/MS sales in the specified geography.

Bennington, VT30+ days ago

Remote

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.

Albany, NY27 days ago

Contractor

Knowledge, Skills, & Abilities: Experience with ServiceNow or other ticket or case management software is a plus Strong MS Windows, MS Outlook, and MS Office knowledge particularly in MS Excel and MS Word Knowledge of basic accounting principles Excellent communication skills Works well with others Reliable and trustworthy Ability to multi-task and set priorities MS SharePoint knowledge is desirable Ability to write non-technical correspondence, communicate in writing. Basic Duties (training is provided on-site): 1st Level Support for Help Desk and Security Incidents Answer calls and e-mail messages as they come in to the Statewide Financial System (SFS) Help Desk Accurately document all issues and requests during the initial call Analyze user issues and questions.

New!

Lee, MAToday

$15–$18.75 Per Hour

With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best.

Albany, NY30+ days ago

Remote

$106.20–$124.70 Per Hour

You'll work directly with customers, providing expertise in software development and operations, and leveraging deep knowledge of best practices for using Apache Kafka and complementary services in both Confluent Platform and Confluent Cloud. As a Technical Support Engineer, you'll be the crucial link between our client services and engineering teams, driving customer success by helping to identify and resolve critical business issues.

Albany, NY26 days ago

Remote

Collaborate with Clinical Support teams to analyze complex issues, monitor service alerts from installed systems, escalate issues as needed, and generate knowledge articles in accordance with established P&P. Recommend corrective actions based on product expertise, provide on-site support when required, and develop escalation pathways to CMSC (Japan) and Canon Medical Research (CMRU).

Albany, NY30+ days ago

$103,500–$155,295 Per Year

Your leadership will be key to growing our research capabilities, streamlining processes, and improving partnerships to create user-centered experiences that contribute directly to Cardinal Health's and our customers' success. You will empower the team to conduct impactful research that drives business value, build a knowledge-driven culture, and ensure insights improve not only product design and development but also overall business strategy.

Schenectady, NY30+ days ago

$118,600–$197,600 Per Year

The Combined Cycle Product Management team is responsible for Product Strategy definition and implementation for Bottoming Cycle Equipment, which is integrated in Combined Cycle Power Plants, including development of the new unit product and managing services product offerings in all lifecycle phases of the fleet. GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion.

Albany, NY25 days ago

$44,900–$74,800

You'll also interface directly with customers ranging from IT administrators and system integrators to end-users in hospitals, universities, and corporate campuses, requiring excellent communication skills across diverse technical backgrounds. Illumia was built on the collective expertise of Transact Campus + CBORD, and brings together people, technology, and insight to pioneer the art of the experience across the communities we serve.

Albany, NY30+ days ago

Remote

$94,900–$130,500 Per Year

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: + At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients.

New!

Ballston Spa, NY4 days ago

Thirteen full-service banking offices coupled with digital banking services provide products and services geared towards meeting the needs of the markets we serve. You will respond to support tickets through the internal system regarding cash management servicing needs, as well as complete daily and weekly reviews of customer activity with a focus on fraud prevention.

New!

Ballston Spa, NY4 days ago

Thirteen full-service banking offices coupled with digital banking services provide products and services geared towards meeting the needs of the markets we serve. Ballston Spa National Bank (BSNB) is looking to hire a SeniorCustomer Support Specialist to support our growing Customer Support Operations department!

Albany, NY27 days ago

Full-time

Your Job Georgia-Pacific is seeking a Regional IT Support Specialist to provide hands-on infrastructure support for Discrete Manufacturing operations across North America, including Wood Products, Corrugated, Warehouse, and Wood & Fiber facilities. Support and maintain plant IT infrastructure including Windows and Linux servers, virtualization platforms, storage systems, network connectivity, firewalls, and end-user computing systems.

Schenectady, NY20 days ago

$20–$27.80 Per Hour

Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach.

Albany, NY14 days ago

Remote

$57,500–$77,625 Per Year

The Technical Support Engineer II (TSE) will be part of a team of support engineers as part of a fast-paced support organization with the primary mission to provide world class support to Rocket’s customers and partners. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow.

Pittsfield, MA29 days ago

$90,359–$97,771 Per Year

You will design, develop, analyze, troubleshoot and provide technical skills during research and/or product development, analyze effects of projects upon various areas such as Engineering, Facilities, and the labor pool to determine the most practical and cost-efficient methods to obtain the required resources and design systems, software and equipment layout. Participating on the engineering work team, you’ll develop, implement, install, test, modify and/or operate complex equipment and systems as well as support other team members concerning experiment design, materials, equipment setup/maintenance and related issues.

Albany, NY30+ days ago

Remote

$121,600–$173,700 Per Year

Experience using technologies such as Java Spring Framework, Spring Boot, Hibernate, Node.js, NoSQL and SQL databases, SQS, Angular, React and RESTful APIs in an event driven microservice architecture. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices.

Pittsfield, MA30+ days ago

$68,552–$74,175 Per Year

In-depth knowledge of Integrated Logistics Support (ILS) elements (supply support; maintenance planning; manpower and personnel; technical manuals; training and training equipment; support equipment; facilities; computer resources support; packaging, handling, storage and transportation (PHS&T); design interface; reliability, maintainability and availability (RM&A), how they interact and how they are applied across a program, their effect on a system, plus how a systems’ design and changes affect the ILS elements). Solid knowledge of Acquisition Logistics (a multi-functional technical management discipline associated with influencing design for supportability and planning the support infrastructure for a system by focusing on the integrated logistics support (ILS) elements and working with and across all IPTs).

Pittsfield, MA19 days ago

$74,714–$80,842 Per Year

Utilizing your creativity and innovative engineering skills, you’ll participate in engineering teams supporting experiment design, materials, equipment setup and maintenance and related issues as well as perform research and engineering laboratory functions involving the layout, building, testing, troubleshooting and repairing of devices, assemblies, subsystems, and systems. The Software Asset Management (SAM) Project Specialist is responsible for managing program specific software assets throughout their lifecycle, ensuring compliance, optimizing license utilization, and supporting procurement processes.

Pittsfield, MA30+ days ago

$106,477–$115,212 Per Year

You will develop and maintain cost models to support program phasing and budget planning, collaborating closely with Program Managers, Engineering, and Finance teams to translate data into accurate budget estimates for internal and external stakeholders. General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation.

Pittsfield, MA27 days ago

$101,357–$109,672 Per Year

General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. AI-Assisted Engineering — Ability to leverage generative AI tools to accelerate systems engineering tasks such as requirements analysis, test documentation, design trade studies, and report summarization.

Pittsfield, MA27 days ago

$86,091–$93,154 Per Year

Showing initiative and exercising judgement, you’ll design, develop, analyze, troubleshoot and provide technical skills during research and/or product development, analyze effects of projects upon various areas such as Engineering, Facilities, and the labor pool to determine the most practical and cost-efficient methods to obtain the required resources and design systems, software and equipment layout. Participating on the engineering work team, you’ll develop, implement, install, test, modify and/or operate complex equipment and systems as well as support other team members concerning experiment design, materials, equipment setup/maintenance and related issues.

Albany, NY30+ days ago

REQUIREMENTS* Typical hires for this position are any of the following clinical backgrounds: *** RT's (Radiological Technologists)*** Operating room nurse, Nurses with operating room experience, or other fast paced departments such as cath cathlab,critical care, ER *** Surgical Techs*** Biomedical Engineers with operating room experience*** Clinical Specialists from other medical device companies.l You will provide clinical, teaching, educational, technical and product knowledge support to existing and potential customers during surgical procedures.

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Product Support Jobs in Albany, NY

Jobs

Product Deliverable Lead (PDL)- Trainer Documentation (Senior Advanced Integrated Logistics Support Specialist)General Dynamics Mission Systems, Inc

Product Specialist-Mass SpectrometryAgilent Technologies, Inc

Jira and Jama Product Delivery SpecialistMaximus

Computer Support SpecialistsNexus Staffing, Inc.

Production Associate - Garment/Linen/Bulk Product FolderCintas

Technical Support Engineer - KafkaConfluent

National Support EngCanon USA & Affiliates

Manager of Research and Insights, Product ExperienceCardinal Health

Sr Product ManagerGE Vernova

Technical Support Engineer - QuickchargeTransact Campus

Senior Product Owner - EMRCenterWell

Customer Support SpecialistBallston Spa National Bank

Senior Customer Support SpecialistBallston Spa National Bank

Regional IT Support SpecialistGeorgia-Pacific

Customer Service Representative | Billing SupportSPECTRUM

Technical Support Engineer IIRocket Software

CAM/ Program Support SpecialistGeneral Dynamics Mission Systems, Inc

Operational Support Technical Lead, Application Development and MaintenanceCardinal Health

Integrated Logistics Support SpecialistGeneral Dynamics Mission Systems, Inc

Software Asset Management Support SpecialistGeneral Dynamics Mission Systems, Inc

Program Support/CAM SpecialistGeneral Dynamics Mission Systems, Inc

Systems Engineer Support Specialist– Regional Strike Programs(Hardware-Systems / Systems / Test & Integration / MBSE)General Dynamics Mission Systems, Inc

Sr Engineering Support SpecialistGeneral Dynamics Mission Systems, Inc

Clinical Specialist(RT, Nurse, etc.) for Medical Device CompMedsurg Sales Staffing

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