NewProduct Specialist Geico InsuranceProduct SpecialistChicago, IL$65,600–$129,150 / yearYou will focus on organizing critical items relating to compliance and regulatory filings, along with taking on additional responsibilities and providing support for a range of activities involving DOI complaints, market conduct exams, project management, and state administrative tasks. Agency Administration Activities: Provide administrative support for agency relationships, including maintaining communication, facilitating meetings, and coordinating documentation as necessary.
Technical Product Support Specialist - Hydrovac Trucks BrandtTechnical Product Support Specialist - Hydrovac TrucksChicago, ILThe successful candidate will lead the resolution of complex product issues while ensuring dealers are fully equipped to support Brandt Hydrovac Trucks through strong service capability, appropriate parts readiness, and effective warranty practices. This is a hands-on, independent role requiring extensive travel and close collaboration with dealers and internal teams to drive product support performance, customer satisfaction, and continuous improvement.
Product Support Specialist RundooProduct Support SpecialistChicago, IllinoisYou'll help independent hardware and paint store owners solve problems across our full ERP platform—from POS transaction issues to inventory sync problems, accounting reconciliation, and user training questions. You'll report to Claire, Manager, Client Success, and collaborate closely with our Client Success and Engineering teams to ensure client needs are met and product improvements are identified.
Product Support Specialist- Central Time Zone HuntressProduct Support Specialist- Central Time ZoneChicago, ILRemotePractical experience with macOS, including familiarity with its directory structures, services, etc., and troubleshooting common system and application issues (knowledge of Terminal and Bash is a plus, but not required). Practical experience supporting Microsoft Windows Operating Systems, including familiarity with Windows internals such as services, the registry, etc., and troubleshooting common system and application issues.
Product Support Specialist ITWProduct Support SpecialistCarol Stream, IllinoisAs the Product Support Specialist, you will lead technical training development and deployment to internal staff and customers, resolve escalated technical issues, inform new product development, share knowledge across inspection technologies and maximize the performance capability of our inspection systems. Understand latest product trends and technologies, how our products compare against the competition clearly identifying our strengths and gaps and use this knowledge to support the commercial teams.
Product Support Specialist FleetPulseProduct Support SpecialistChicago, IllinoisBased in Chicago, Illinois, FleetPulse combines deep roots in the trucking industry with expert tech talent to provide cutting-edge telematics solutions across a comprehensive portfolio of devices, including OEM-installed sensors, easy-to-install aftermarket sensors, and cargo cameras. You will be part of a team who actively employ their knowledge and skillsets – and seek to learn additional skills – to intake, manage, document, solve, and escalate product issues as well as identify ways to improve support capabilities, product features, and user experience.
Product Support Specialist Illinois Tool WorksProduct Support SpecialistCarol Stream, ILJob Description: Overview: As the Product Support Specialist, you will lead technical training development and deployment to internal staff and customers, resolve escalated technical issues, inform new product development, share knowledge across inspection technologies and maximize the performance capability of our inspection systems. Understand latest product trends and technologies, how our products compare against the competition clearly identifying our strengths and gaps and use this knowledge to support the commercial teams.
NewBuilding Products Customer Support Specialist Zurn Elkay Water Solutions CorpBuilding Products Customer Support SpecialistDowners Grove, ILWorking within a team environment, the CSR is responsible for: producing layout drawings based on construction drawings & specifications using the company's' in house software, quoting & ordering projects, order management via JD Edwards ERP, managing customer accounts and promptly & effectively responding to inquiries & responding to & trouble-shooting product specific technical questions. Provides effective customer and technical support; responds to calls and emails, meeting set Service Level Agreements to our sales agents and distributors; troubleshoots to resolve quality concerns for a wide range of products.
Director of Product Support CarefeedDirector of Product SupportChicago, IllinoisOwn the support workflow end to end inbox workflows, routing, macros, help center content, AI-assisted resolution — and partner with Implementation and Customer Success on clean handoffs into steady-state support. Experience inside or directly alongside an engineering organization — including incident response and on-call — with hands-on use of a support platform (Intercom, Zendesk), an issue tracker (Jira), and a BI tool (Metabase or comparable).
Director of Product Support, Power Systems Altorfer CATDirector of Product Support, Power SystemsAddison, Illinois$110,000–$175,000 / yearFull timeTypical work schedule is Mon-Fri, weekend work as needed Overview: The Director of Product Support is responsible for the overall strategy, leadership, and financial performance of all service, parts, and product support sales and marketing operations within the Power Systems Division. The Director oversees product support operations for electric power generation equipment, industrial engines, marine engines, and on-highway trucks, with responsibility for delivering exceptional customer support, operational efficiency, service quality, and profitable growth.
Product Support Engineer FormicProduct Support EngineerAurora, ILBy removing the traditional barriers of cost, complexity, and risk, we enable manufacturers to deploy automation quickly and realize measurable gains in throughput, safety, and operational efficiency without large upfront capital investment. You will be the connective tissue that brings product expertise and support knowledge to the broader Fleet Operations org and the Field Service Engineering team specifically.
Product & Aftermarket Support Development Associate- Chicago, IL KomatsuProduct & Aftermarket Support Development Associate- Chicago, ILChicago, IL$59,400–$74,200 / yearThe individual will be immersed in an intense, highly structured learning environment where the candidate can assimilate to the Komatsu culture and make an important contribution during a targeted thirty-six (36) month rotation program (management has discretion to shorten or lengthen the rotation program). During the rotation, the candidate may have to relocate to one of our manufacturing plants for a short period of time and/or distributors located within the US in order to gain exposure from the critical areas of our business, with a focus on vendor recovery.
Product Support Representative RustOleumProduct Support RepresentativeVernon Hills, IL$23–$25 / hourAfter 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and generous PTO (vacation/sick days/parental leave). We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
Product Support Sales Manager Altorfer CATProduct Support Sales ManagerAddison, Illinois$90,000–$120,000 / yearFull timeWorking Hours/Days: M-F, Weekend as Needed to Complete Assigned Duties Product Support Sales Manager Overview: The Product Support Sales Manager is responsible for leading the aftermarket sales and product support strategy for Power Systems customers across the assigned territory. The role requires strong commercial leadership, strategic thinking, technical and operational understanding of power systems service operations, and the ability to lead teams in a fast-paced environment.
Customer Support Engineer — Mechanical & Industrial Products FictivCustomer Support Engineer — Mechanical & Industrial ProductsChicago, IL$65,000–$80,000 / yearYou'll be the technical expert for customers — design engineers, mechanical engineers, and buyers — turn to when they need to solve real application problems: material selection, tolerance analysis, load calculations, fit and interference decisions, and product integration into their designs. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle.
Customer Support Engineer - Mechanical & Industrial Products FictivCustomer Support Engineer - Mechanical & Industrial ProductsSchaumburg, IL$65,000–$80,000 / yearYou'll be the technical expert for customers - design engineers, mechanical engineers, and buyers - turn to when they need to solve real application problems: material selection, tolerance analysis, load calculations, fit and interference decisions, and product integration into their designs. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle.
Retail Outlet Warehouse - Product Support Bob's Discount FurnitureRetail Outlet Warehouse - Product SupportDowners Grove, ILProduct Support Associates are the hands-on heroes behind the scenes, making sure our customers receive the outstanding Bob's experience from the moment they walk in the door to the moment their furniture goes home. As one of the leading omni-channel furniture retailers in the country with over 190 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.
Warehouse Associate - Product Support Bob's Discount FurnitureWarehouse Associate - Product SupportOrland Park, ILAs one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. Our Retail Warehouse- Product Support Associates are essential team members at Bob's Discount Furniture, playing a critical role in the back-end operations that make our stores shine.
Retail Warehouse Associate - Product Support Bob's Discount FurnitureRetail Warehouse Associate - Product SupportJoliet, ILAs one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. Our Retail Warehouse- Product Support Associates are essential team members at Bob's Discount Furniture, playing a critical role in the back-end operations that make our stores shine.
Product Complaint & Support Representative Fresenius KabiProduct Complaint & Support RepresentativeLake Zurich, IllinoisThe successful candidate must be able to effectively speak, read, write, and understand English to perform the essential functions of the position, including independently understanding policies, procedures, training materials, and workplace communications written in English due to our heavily regulated work environment. Capture all complaint information in Global Complaint Management Workflow and ensure all necessary documentation (i.e. sample information, root cause information, etc.) is captured prior to closure, if available.