Sprague Pest SolutionsNewCustomer Service & Operations Support (BAC) Sprague Pest SolutionsCustomer Service & Operations Support (BAC)West Sacramento, CA$22–$26 / hourConduct account billing and invoicing activities, including special billing requirements, outbound collection calls, processing credit cards and cash payments, resending invoices, escalating payment issues to managers, documenting activities and agreements. Ability and aptitude with Microsoft Office Suite, scheduling and mapping software, billing systems, and web-based portals and other technology necessary for successful day-to-day functioning in a business environment; ability to learn new software quickly.
Westamerica BanCorporationAssociate Product Support Specialist Westamerica BanCorporationAssociate Product Support SpecialistFairfield, CA$70,304–$71,694.59 / yearAs an Associate Product Support Specialist, provide technical product knowledge and available services to support the Bank Division's sales efforts in assigned territories. Prior work experience where incumbent has gained in-depth knowledge of at least two of the products or operational service support activities offered by that corporation.
* At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You’ll Do** As a Junior Product Support Planner, you will assist with automating report analysis and creation, creating support process documentation, building form templates and automation. You perform data analysis and Software and Hardware lifecycle management. The candidate will build experience in end-to-end support, including automated / self-service software release processes, provisioning, delivery, and distribution. You are required to have both strong technical and interpersonal skills. + Build forms and workflows in SharePoint for multiple level approval processes. + Automate pareto charts from data analysis + Create standard templates and checklists in AHA, confluence and SharePoint. + Build Reports from JIRA projects with cross reference to customer cases + Process and manage SW availability + Ability to maintain and prioritize based on business value and ongoing list of requirements + Process service extensions and identify and track risks + Create support process, product knowledge and technical specs and design documentation + Shadow Senior Product Support Managers to learn the release cycle with the goal to self-drive supportability requirements for Teradata various products and programs within a year of onboarding **Who you will work with** The Product Support Planning teamJunior Product Support Planner * At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You’ll Do** As a Junior Product Support Planner, you will assist with automating report analysis and creation, creating support process documentation, building form templates and automation. You perform data analysis and Software and Hardware lifecycle management. The candidate will build experience in end-to-end support, including automated / self-service software release processes, provisioning, delivery, and distribution. You are required to have both strong technical and interpersonal skills. + Build forms and workflows in SharePoint for multiple level approval processes. + Automate pareto charts from data analysis + Create standard templates and checklists in AHA, confluence and SharePoint. + Build Reports from JIRA projects with cross reference to customer cases + Process and manage SW availability + Ability to maintain and prioritize based on business value and ongoing list of requirements + Process service extensions and identify and track risks + Create support process, product knowledge and technical specs and design documentation + Shadow Senior Product Support Managers to learn the release cycle with the goal to self-drive supportability requirements for Teradata various products and programs within a year of onboarding **Who you will work with** The Product Support Planning teamJunior Product Support PlannerSacramento, CABy delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The candidate will build experience in end-to-end support, including automated / self-service software release processes, provisioning, delivery, and distribution.
RTXIntegrated Product Support Manager (Onsite) RTXIntegrated Product Support Manager (Onsite)Davis, CaliforniaThis position is for an Integrated Product Support professional who executes business plans, manages budgets, manages repair workflow, assists in the analysis of program metrics and estimates, monitors program's progress, collects data to support negotiation of contracts and contractual changes, coordinates customer action items, and maintains program templates, metrics, and presentation materials. Active and existing security clearance required after day 1At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems.
Axelon Services CorporationIT Product Specialist Axelon Services CorporationIT Product SpecialistFairfield, CA$50–$60 / hourFull timePay Rate: $50 - $60 per hour, W2 Duration: 6 Month Contract Location: Fairfield, CA Responsibilities: Act as the Network Planning and Design (NPD) Expert for the company's telecom/IP network digital designs and records. Collaborate closely with engineers, architects, technicians, drafters, project teams, and TNP Product Managers to ensure complete and accurate network elements synchronization.
Deloitte Touche Tohmatsu LtdQRM Product Specialist Consultant - C_MAT Deloitte Touche Tohmatsu LtdQRM Product Specialist Consultant - C_MATSacramento, CA$60,000–$110,500 / yearWhether focused on project financials, quality and risk management, methods and tools, sales excellence, talent, leadership support, or other activities, these professionals ensure that our Firm operates efficiently and that our people are able to effectively serve clients every day. Core responsibilities for the role include: Provide functional support for multiple QRM products by managing the product/process related queries coming in from PPMD-level audience as well as QRM Risk Managers (RMs) in the common mailboxes.
MaximusJira and Jama Product Delivery Specialist MaximusJira and Jama Product Delivery SpecialistSacramento, CARemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.
Bashas' Inc.Raley''s Tech Support Specialist I Bashas' Inc.Raley''s Tech Support Specialist IWest Sacramento, CASince our founding in 1935, our store operations have grown to include more than 235 locations across four states and four Tribal Nations under eight well-known banners: Raley's, Bel Air, Nob Hill Foods, Raley's O-N-E Market, Bashas', Food City, AJ's Fine Foods and Bashas' Diné Market. Today, the Raley's, Bel Air Markets, Nob Hill Foods and Raley's O-N-E Market banners carry on Tom's legacy of innovation by serving as more than grocery stores.
Microchip Technology IncTechnical Staff Engineer - Product Marketing Microchip Technology IncTechnical Staff Engineer - Product MarketingRoseville, CA$91,000–$232,000 / yearThe successful candidate will bring a mix of strategic account management and technical aptitude in working jointly with Microchip's sales and architecture team on supporting existing client engagements, understanding future client needs and technical direction while presenting a compelling product value proposition on existing products that is tailored to the needs of the client. This exciting and impactful role requires the candidate to work collaboratively with sales and product management teams to develop and execute an account-based strategy at Microchip's China OEM, ODM, and Data Center customers.
Volunteers of America Northern California & Northern Nevada, Inc.Administration - Technology Support Specialist Volunteers of America Northern California & Northern Nevada, Inc.Administration - Technology Support SpecialistMather, CaliforniaLocal travel to Northern California program sites for onsite support and occasional travel to Reno NV is required; valid California driver's license, reliable transportation, and ability to meet the organization’s insurance carrier guidelines are required. Based on site at one of our Sacramento offices, this role serves as the first point of contact for technology assistance, ensuring that staff members have the tools, systems, and support they need to deliver compassionate, effective services to the individuals and families we serve.
Amwins Global Risks UK LtdTechnical Support Analyst - Remote for California Residents Amwins Global Risks UK LtdTechnical Support Analyst - Remote for California ResidentsRoseville, CARemote$70,304–$81,000 / yearThis role is primarily responsible for supporting both internal and external users by resolving technical issues related to our systems, primarily Salesforce, as well administration other SaaS applications (i.e. Slack, Okta, SharePoint). Community Association Insurance Solutions (CAIS) is a Commercial Insurance Wholesaler and Program Administrator specializing in protecting Homeowners'' Associations (HOAs), Condominiums (Condos), Townhomes and Planned Unit Developments (PUDs).
Stride, Inc.Product Marketing Specialist Stride, Inc.Product Marketing SpecialistSacramento, CaliforniaThis includes working with stakeholders to deeply understand the target segment, understand product and program opportunities, set strategic campaign objectives, develop a campaign launch plan, partner with internal or external teams to develop appropriate communications elements for use in multiple on-and off-line channels, and influence opportunities to refine roadmaps. Reporting to the Senior Director of Product Marketing, the Product Marketing Specialist is responsible for deeply understanding customer targets, crafting compelling positioning and messaging, and creating omni-channel campaigns to drive enrollment and improve retention, supporting the company's portfolio of programs.
Schindler Holding LtdProduct Safety Leader Schindler Holding LtdProduct Safety LeaderSacramento, CA$113,400–$140,100 / yearTo support the Product Safety Initiative in the US we are searching for an individual with distinct elevator know how to audit 5-year Corporate Product Safety Inspections in districts / branches at customer sites. The Technical Expert supports the different Safety Responsibilities to ensure control implementation of technical requirements and execution of SAIS, CPSI 5 CPSI 2 and other safety rules and processes for SEC.
Camping World Holdings IncProduct Specialist Camping World Holdings IncProduct SpecialistVacaville, CA$45,000–$60,000 / yearAt Camping World, a Product Specialist Advisor works directly with the customers to determine specialized product needs and services and provides price estimates for designated installations prior to scheduling appointments. The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Blue Cross and Blue Shield AssociationIT Product Manager, Consultant Blue Cross and Blue Shield AssociationIT Product Manager, ConsultantRancho Cordova, CAThe Operations Portfolio team within Blue Shield of California provides robust solutions for our business partners, providers and members which improve the overall health care experience from claims processing to benefit enrollment. In this role, you will: Define product and technical vision, roadmap, and growth opportunities for the Commissions platform, aligning SAP S/4HANA/ECC and Informatica deliverables with business goals across Membership, Provider and Claims workflows.
Keysight Technologies, Inc.NewTechnical Support Engineer, Intermed Keysight Technologies, Inc.Technical Support Engineer, IntermedRoseville, California$62,890–$104,820 / yearOur ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Provides leadership and facilitates discussions among service personnel, cross-functional teams and trade customers regarding technical issues or problem resolution.
Lee Hecht HarrisonIT Support Specialist Lee Hecht HarrisonIT Support SpecialistSacramento, CA$28–$35 / hourProvide onsite desktop and end-user support for hardware, software, printers, scanners, mobile devices, and network-related issues. The position may involve occasional support for production-adjacent users, office users, hardware, printers, scanners, network connectivity, and business systems.
Deloitte Touche Tohmatsu LtdSolution Architect: ServiceNow HR Service Delivery - Product Engineering Deloitte Touche Tohmatsu LtdSolution Architect: ServiceNow HR Service Delivery - Product EngineeringSacramento, CA$113,100–$232,300 / yearActively engage with engineers to ensure architecture is understood and can be implemented, working with them closely during sprints, helping resolve any technical issues through to production operations: reviewing implementations, actively driving technology debt reduction, and helping drive engineering quality. ServiceNow HRSD Solution Architect - CL5 Role Overview: As a ServiceNow HRSD Solution Architect, you will play a critical role in implementing and optimizing Human Resource Service Delivery (HRSD) solutions, with a particular focus on the HR workflows, case management, and employee service centers.
Sutter HealthHealth Plan Product Specialist II Sutter HealthHealth Plan Product Specialist IISacramento, CA$41.45–$62.18 / hourWith the guidance of senior product team members, plays a critical role in enabling product readiness for market by supporting regulatory filings, benefit configuration, competitive analysis, and operational execution within a highly regulated state environment. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs.
Shriners Hospitals for ChildrenIS Support Analyst I Shriners Hospitals for ChildrenIS Support Analyst ISacramento, CA$25.30–$37.96 / hourThe position will provide support for multiple computing devices, Active Directory Users and Computers, Active Directory infrastructure components, Windows servers, services and applications, mobile devices, and IP phones. The Support Specialist I must have a strong problem-solving aptitude along with the ability to give clear and detailed instructions, as well as possess the ability to collaborate and communicate with technical and nontechnical departments across the organization for incident resolution and task requests.
Camping WorldProduct Specialist Camping WorldProduct SpecialistVacaville, CaliforniaAt Camping World, a Product Specialist Advisor works directly with the customers to determine specialized product needs and services and provides price estimates for designated installations prior to scheduling appointments. The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Ryder System IncWebsite Product Owner Ryder System IncWebsite Product OwnerSacramento, CACompensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. This person would own the vision for their product and would use their written and oral communication and team building skills to successfully deliver features and socialize their product The ideal candidate has had history in ideating, creating and executing digital/software projects.
Blue Cross and Blue Shield AssociationProduct Insights Analyst, Consultant Blue Cross and Blue Shield AssociationProduct Insights Analyst, ConsultantRancho Cordova, CAHelp lead the development of complex analytics products with minimal guidance, to support product strategy related work, such as product performance evaluations, network performance monitoring, cost savings modeling for Blue Shield of California. The team provides valuable insights to strategists to devise strategies and supports work to make healthcare affordable through data analysis, cost of healthcare modeling and forecasting in a healthcare environment.
Wilbur-Ellis Holdings IncBranded Products PNW Territory Manager (Turf & Ornamental) Wilbur-Ellis Holdings IncBranded Products PNW Territory Manager (Turf & Ornamental)Sacramento, CA$115,400–$151,620 / yearWhat You Bring to This Role: 5+ years of sales or technical sales experience Strong agronomic or horticultural background Experience interpreting research trials and data Understanding of plant nutrition, fertilizer, biological and synthetic products Experience with marketing program execution Experience managing a sales portfolio and forecasts Working knowledge of pricing and margin principles Willingness to travel up to 50%. What Makes You a Great Fit: You have solid leadership and relationship-building skills You're a creative and critical thinker You're comfortable serving as the voice of the market You have excellent written, verbal, and presentation communication skills You have strong organization and time management skills You have the ability to influence without formal authority.
SpeechifyNewSoftware Engineer, iOS Core Product - Sacramento, CA, USA SpeechifySoftware Engineer, iOS Core Product - Sacramento, CA, USASacramento, CAWith the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for Inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward. Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more.
Partnership HealthPlan of CaliforniaAV Support Technician Partnership HealthPlan of CaliforniaAV Support TechnicianFairfield, California$67,630.77–$81,156.92 / yearMay be required to bend, stoop, kneel, crawl, or work in other nonstanding and non-sitting positions to install cabling, systems hardware, and other related equipment. Provide the highest possible level of service to clients; Promote teamwork and cooperative effort among employees; Maintain safe practices; and.
UVeyeTechnical Customer Support Engineer, Tier 2 - West Cost (Second shift) UVeyeTechnical Customer Support Engineer, Tier 2 - West Cost (Second shift)Sacramento, CA$36–$43 / hourDepending on the position, tasks may include extended periods of sitting, standing, or walking; working in and around vehicle service areas, rental facilities, dealerships, manufacturing sites, or warehouse environments; and performing occasional manual tasks such as lifting or carrying up to 40 lbs, bending, or reaching. With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and CarMax, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, security checkpoints, and more.
Groupe Limagrain Holdings S.A.Bean Product Manager Groupe Limagrain Holdings S.A.Bean Product ManagerDavis, CA$107,000–$133,000 / yearOptimize turnover and margin across the product portfolio by setting new product pricing, aligning supply chain expectations with portfolio sales forecasts while actively monitoring portfolio health and rationalizing products to maintain a strong, profitable pipeline. Our parent company is an agricultural cooperative based in the Limagne-Val dAllier plain, in the heart of Central Frances Auvergne region, while we are an international seed and agri-food group with some 9,600 employees working in 53 countries.
CVS Health CorpClinical Technology Product Owner - Interoperability CVS Health CorpClinical Technology Product Owner - InteroperabilitySacramento, CA$106,605–$284,280 / yearCollaborate with Product Managers to ensure the backlog aligns with interoperability strategy, supports product OKRs, and reflects realistic sequencing, trade-offs, and delivery feasibility. Develop a deep understanding of provider systems and EHR integration patterns, including API consumption, version compatibility, and data exchange constraints, and define internal solutions to address integration gaps and accelerate adoption.
CVS Health CorpClinical Technology Product Manager - Interoperability CVS Health CorpClinical Technology Product Manager - InteroperabilitySacramento, CA$106,605–$284,280 / yearCollaborate with other Product Managers to ensure the backlog aligns with interoperability strategy, supports product OKRs, and reflects realistic sequencing, trade-offs, and delivery feasibility. Develop a deep understanding of provider systems and EHR integration patterns, including API consumption, version compatibility, and data exchange constraints, and define internal solutions to address integration gaps and accelerate adoption.
Weekday AISenior Technical Product Manager Weekday AISenior Technical Product ManagerFairfield, CaliforniaWe are looking for a highly skilled Senior Technical Product Manager with strong technical depth and extensive experience in the Energy & Utilities sector, particularly within Electrical Power Transmission & Distribution. This role requires a blend of technical expertise, domain knowledge, and leadership capabilities to guide engineering teams and drive successful product development.
The GapAssociate Product Development Manager, Women's Performance Active The GapAssociate Product Development Manager, Women's Performance ActiveFolsom, CaliforniaGlobal Business Acumen- experience executing on multi-year operational goals, incorporating knowledge of production trade regulations, testing protocol, product integrity, production cycle timeline, fabric and garment construction, and retail math. You will be able to operate in a highly matrixed global organization, forming part of the cross functional product team (Design, Merchandising, Tech Design, Quality Assurance, Sustainability, Fabric Research and Development and Global Sourcing).
The GapAssociate Product Development Manager, Kids Performance Active The GapAssociate Product Development Manager, Kids Performance ActiveFolsom, CaliforniaGlobal Business Acumen- experience executing on multi-year operational goals, incorporating knowledge of production trade regulations, testing protocol, product integrity, production cycle timeline, fabric and garment construction, and retail math. You will be able to operate in a highly matrixed global organization, forming part of the cross functional product team (Design, Merchandising, Tech Design, Quality Assurance, Sustainability, Fabric Research and Development and Global Sourcing).
Ryder System IncTechnical Maintenance Support Business Partner Ryder System IncTechnical Maintenance Support Business PartnerSacramento, CAThe function of Technical Maintenance Support Business Partner is to research and resolve technical related problems stemming from manufacture quality, engineering shortcomings, manufacturing defects, assembly line workmanship, misapplication as well as general reliability, durability or other operation issues. Manage Safety Campaign Process: Responsible for reviewing manufacturer recalls for: Applicability, special tooling needs & availability, availability of required parts, conflicts with Ryder policies and devloping the recalls into Ryder Campaigns as required.
Holman Automotive Group, Inc.Commercial Vehicle Products Specialist Holman Automotive Group, Inc.Commercial Vehicle Products SpecialistSacramento, CA$76,270–$108,680 / yearThe automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Pay: We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $76,270.00 - $108,680.00 USD annually for full time employees.
Philadelphia Insurance CompaniesProduct Development Specialist Philadelphia Insurance CompaniesProduct Development SpecialistRoseville, CA$76,700–$85,700 / yearYou'll develop new products and strengthen existing offerings by drafting and updating coverage forms, endorsements, and rate/rule pages - making sure our products are clear, competitive, and compliant. Superior interpersonal, communication, and time management skills and ability to develop and foster relationships with key internal and external stakeholders and contribute in a dynamic, fast-paced environment and effectively deliver on multiple priority matters.
Arrow Electronics IncProduct Manager Arrow Electronics IncProduct ManagerSacramento, CA$80,100–$110,000 / yearWhat We're Looking For: Job complexity may vary among jobs within this job level and will align with one of the job complexities listed below: (1) Incumbent has knowledge and experience in own discipline and may still be acquiring higher level knowledge and skills. Education/Experience: Typically requires a 4 year degree and a minimum of 5 years of related experience; or an advanced degree without experience; or equivalent work experience.
Deloitte Touche Tohmatsu LtdAudit and Assurance Product Strategy & Management Manager Deloitte Touche Tohmatsu LtdAudit and Assurance Product Strategy & Management ManagerSacramento, CA$113,100–$232,300 / yearOur purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Apidel TechnologiesIT Support Technician Apidel TechnologiesIT Support TechnicianRoseville, CARemoteContractorMental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. To provide IT systems support to end users on a variety of moderate to complex computer system issues for internal and external customers; to respond to email and technical support requests; and to document, track and monitor issues ensuring a timely resolution.
TriCo BancsharesSr. Business Banking Technology Support Specialist TriCo BancsharesSr. Business Banking Technology Support SpecialistRoseville, CA$90,000–$110,000 / yearEstablished in 1975, Tri Counties Bank is a wholly-owned subsidiary of TriCo Bancshares (NASDAQ: TCBK) headquartered in Chico, California with corporate offices in Roseville, South San Francisco, and Bakersfield, with assets of nearly $10 billion and 50 years of financial stability. Lead support for commercial and business banking clients utilizing the Bank's online and mobile banking platforms, treasury management tools, and payment systems via Fiserv's Commercial Center and related applications.
MindlanceIT Support Technician MindlanceIT Support TechnicianRoseville, CA$25–$30 / hourMental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. PRIMARY PURPOSE To provide IT systems support to end users on a variety of moderate to complex computer system issues for internal and external customers; to respond to email and technical support requests; and to document, track and monitor issues ensuring a timely resolution.
Canon USA & AffiliatesNational Support Eng Canon USA & AffiliatesNational Support EngSacramento, CARemoteCollaborate with Clinical Support teams to analyze complex issues, monitor service alerts from installed systems, escalate issues as needed, and generate knowledge articles in accordance with established P&P. Recommend corrective actions based on product expertise, provide on-site support when required, and develop escalation pathways to CMSC (Japan) and Canon Medical Research (CMRU).
NorthBay Medical CenterTechnical Support Analyst, On-Site (Full Time, Days) NorthBay Medical CenterTechnical Support Analyst, On-Site (Full Time, Days)Fairfield, CAPrimary responsibilities include responding in an appropriate manner to incoming calls for help from all computer users in the organization; analyzing calls to develop an understanding of the nature, importance and urgency of the problem; accurately documenting calls and/or service requests in a problem-tracking database system; personally resolving called-in problems or assigning those problems to the appropriate in-house staff member or outside vendor; assigning appropriate due dates; tracking problem calls using an incident management application to ensure solutions are arrived at in a timely manner; and follow-up with customers to ensure their satisfaction with the quality and timeliness of service provided. This position requires a technical aptitude, experience with a wide range of PC and network-based information systems and excellent problem-solving skills to interpret user-reported problems and assign responsibility for resolving those problems to the most appropriate technical support resources.
Connected Careers PageProduct Manager, Enterprise Systems Connected Careers PageProduct Manager, Enterprise SystemsSacramento, CA$140,000–$150,000 / yearWe're looking for a highly collaborative, solutions-oriented Product Manager, Enterprise Systems to help shape and evolve our enterprise business systems ecosystem, with a strong focus on ERP and related operational platforms. In this role, you'll act as the bridge between business stakeholders and external technology partners, ensuring our systems support business growth, scalability, operational excellence, and increasingly AI-enabled decision making.
XylemCustomer Support Specialist XylemCustomer Support SpecialistSacramento, CaliforniaOur products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication, where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
City of SacramentoPrincipal Applications Developer (DOU Systems Support) City of SacramentoPrincipal Applications Developer (DOU Systems Support)Sacramento, CA$110,709.51–$155,779.40 / yearUnder general direction, the Principal Applications Developer performs a variety of high-level professional, technical, and analytical duties involving research, evaluation, planning, requirements analysis, design, development, testing, implementation, administration and support of new and existing small and large scale systems and databases in a multi-platform environment that includes mainframe, client server, distributed and web based systems. Supplemental Questionnaire: (Pass/Fail) - In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office as part of the application process; Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted.
Trane Technologies PlcNewSr. Digital Services Remote Support Specialist Trane Technologies PlcSr. Digital Services Remote Support SpecialistRocklin, CARemote$48–$59.73 / hourThe RSS will utilize Trane Connect and Command Center to enable/map/tune equipment analytics, view remote diagnostics, perform connected Inspections on BAS systems & mechanical equipment and perform system optimizations. Duties include, but are not limited to, monitoring critical building metrics, checking systems & equipment for operational integrity, and making small-scale adjustments to a building system programming.
U.S. BancorpBusiness Banking Support Specialist 5 U.S. BancorpBusiness Banking Support Specialist 5Sacramento, CA$32.21–$42.93 / hourThe Business Banking Support Specialist is a customer service and support role working directly with customer accounts, inquiries, and items directly related to client satisfaction with the U.S. Bank relationship while working under the direction of Business Banking Relationship Managers and Business Banking Relationship Analysts. In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
NoGigiddyChat & Community Support Specialist NoGigiddyChat & Community Support SpecialistSacramento, CARemote$31,200–$43,680As our Chat & Community Support Specialist, you'll handle live chat support, respond to community posts, and ensure every user feels heard and helped. We connect our community with real earning opportunities — remote jobs, surveys, gig platforms, and financial tools — all in one place, free to access, no gatekeeping.
Rocket SoftwareTechnical Support Engineer II Rocket SoftwareTechnical Support Engineer IISacramento, CARemote$57,500–$77,625 / yearThe Technical Support Engineer II (TSE) will be part of a team of support engineers as part of a fast-paced support organization with the primary mission to provide world class support to Rocket’s customers and partners. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow.