United Nations Federal Credit UnionIT Product Manager - Digital Banking United Nations Federal Credit UnionIT Product Manager - Digital BankingNew York, NY$105,468 / yearRegardless of seniority or role, uphold UNFCU’s mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors. Own assigned product areas, collaborate closely with business and technology teams, and deliver reliable member-focused digital solutions.
United Nations Federal Credit UnionIT Analyst I -Support United Nations Federal Credit UnionIT Analyst I -SupportNew York, NY$82,000 / yearFunction as level II support for systems and applications administered, supported, or managed by the IT Application Management group.• Escalate incidents/potential problems to next level support or manager depending on nature of issue. Supports operational activities for various business units across the organization and provides application support for a wide range of banking systems, while maintaining the Credit Union’s commitment to delivering high-quality member service.
United Nations Federal Credit UnionStudent Temp - IT Support Center United Nations Federal Credit UnionStudent Temp - IT Support CenterNew York, NY$20 / hourTemporaryThis is a temporary position that will help you gain valuable corporate experience, working alongside experienced technology team members to support end users, and assist with service management processes as well as other assigned tasks. As directed, research and evaluate new technology (hardware and software); stay apprised of industry best practices and recommend changes to processes and procedures that add value and help achieve business goals.
JobotNewGenerative AI Training & Support Specialist JobotGenerative AI Training & Support SpecialistNew York, NY$80–$90 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Reporting to the Senior Manager of User Engagement, Education & Tech Academy, this individual will be responsible for designing, delivering, and supporting generative AI training and enablement programs across the enterprise.
Vaco LLCNewProduct Operations Manager - Customer Success Vaco LLCProduct Operations Manager - Customer SuccessNew York, NY$160,000–$200,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. About the role: Our client, a fast-growing SaaS/AI company, is looking for a versatile operator who can help scale a rapidly growing product line while supporting both strategic initiatives and day?to?day execution.
Pinnacle Technical ResourcesTechnical Product Owner Pinnacle Technical ResourcesTechnical Product OwnerNew York, New York$55–$65 / hourContractorThe specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Job Description:Proficient in knowledge of business applications, data usage and word processing, data management tools and flow-charting tools.
Vaco LLCNewProduct Operations Manager, Implementation Vaco LLCProduct Operations Manager, ImplementationNew York, NY$150,000–$200,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure.
System OneNewApplications Engineer - Manufactured Products System OneApplications Engineer - Manufactured ProductsButler, NJ$28–$30 / hourTo a lesser degree, the Applications Engineer will assist in processing orders (received via mail, fax, phone or e-mail) and handling quotations, lead-time requests and estimated delivery requests. Talk through and understand typical applications of manufactured products as explained by customers and provide potential solutions based on product performance knowledge and published information.
AtriumNewProduct Development Coordinator AtriumProduct Development CoordinatorNew York, NY$70,000–$80,000 / yearOur client is a well-established company specializing in children's apparel, with a strong focus on quality, innovation, and delivering commercially successful products across multiple categories. Guided by our Applicant-Centric™ approach, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated.
AxelonProject Support Specialist AxelonProject Support SpecialistNewark, NJ$30–$35 / hourSupport production processes for a suite of B2B marketing assets, including paid media (banner ads, video, email, sponsored-content features, SEM), collateral (flyers, banners), case studies, website content, etc. Partner with internal stakeholders representing multiple business units, including corporate communications, legal, program staff, etc.
AtriumNewRegulatory Specialist AtriumRegulatory SpecialistNorth Brunswick, NJ$35–$38 / hourThe Regulatory Specialist will support regulatory compliance efforts for personal care and cosmetic products by performing raw material coding, managing ingredient documentation, product registrations, testing coordination, and labeling reviews. Coordinate product safety and stability testing, including working with formulation teams, external labs, protocols, quotations, sample shipments, and final documentation.
AtriumNewTemp Technical Designer AtriumTemp Technical DesignerNew York, NY$30–$35 / hourThis role requires strong patternmaking knowledge, excellent communication skills, and the ability to collaborate cross-functionally with design, production, and external vendors in a fast-paced environment. Responsibilities of the Temp Technical Designer: Review, measure, and evaluate proto, fit, and production samples to ensure accurate measurements, garment construction, quality, and overall fit.
Tanisha SystemsNewProduct Testing Engineer / Product Testing Specialist – Softgoods Tanisha SystemsProduct Testing Engineer / Product Testing Specialist – SoftgoodsBoulder, CO, COFull timeAdditional Job Details: The Product Testing Engineer Softgoods is responsible for planning, executing, and documenting product validation, quality inspections, and compliance testing across the softgoods development and manufacturing lifecycle. Tanisha Systems services clients in Government, Banking & Financial Markets, Insurance, Healthcare, Retail & Consumer Goods, Energy & Utilities, Life Sciences, Telecom, Manufacturing and Transportation Industries around the globe.
Pyramid Consulting, IncApplication/Production Support Analyst Pyramid Consulting, IncApplication/Production Support AnalystJersey City, NJ$60–$65 / hourBy applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Respond to requests and inquiries from users within the pre-determined timeframe of our service level agreement.
Talent Software ServicesIT Product Owner Talent Software ServicesIT Product OwnerNew York City, NY$90–$105 / hourFull timeThe IT Product Owner (PO) acts as the voice of the customer and business, translating business needs into clear, prioritized technology requirements and ensuring delivery of high-value solutions through Agile/Scrum teams. The PO owns the product backlog, partners closely with business and technology stakeholders, and ensures alignment between business objectives, data strategy, and system delivery.
Company ConfidentialGrowth Product Manager (Finance Focus) Company ConfidentialGrowth Product Manager (Finance Focus)New York, NY$175,000–$250,000 / yearFull timeWhat You’ll BringBackground in accounting or finance (e.g., Controller, Accounting Manager, or similar roles), ideally in a high-growth or tech-enabled environment Experience working at or closely with technology companies (e.g., fintech, ERP, or accounting software) Strong understanding of core accounting workflows (close, reconciliations, consolidations, controls) Ability to translate between finance, product, and technical stakeholders Excellent communication skills and ability to build credibility with senior finance leaders Highly autonomous and comfortable operating in ambiguous, fast-paced environments Builder mindset with a strong interest in shaping new functions and influencing product direction Willingness to work in-person in a collaborative office environment. Own finance-facing sales supportPartner with Sales and Account Executives on enterprise and strategic deals as the accounting/finance expert Lead tailored product demonstrations for CFOs, Controllers, and Finance leaders, translating platform capabilities into clear accounting workflows and business outcomes Act as a bridge between technical product capabilities and real-world finance operations .
Company ConfidentialSr. Product Manager - Credit & Equity Company ConfidentialSr. Product Manager - Credit & EquityNew York, NY$160,000–$180,000 / yearFull timeOwn product strategy and roadmapDevelop new data products from internal and external sourcesManage products from idea to launchEnsure data quality and deliveryPartner with technical and business teamsTranslate needs into clear requirementsSupport client conversations and product adoption. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.
Sky Systems IncIT/AV Support Technician(Dispatch/Part Time) Sky Systems IncIT/AV Support Technician(Dispatch/Part Time)New York, NY$35–$39 / hourPart timeProvide smart-hands assistance for onsite infrastructure and network checks (ports, cabling, patch panels, access points, power verification, device resets). The L1 + AV Technician will provide onsite support for desktops, audio-visual systems, basic network/infra checks, and conference room operations.
Company ConfidentialEngagement Lead - Product and Strategy Company ConfidentialEngagement Lead - Product and StrategyNew York, NY$180,000–$240,000 / yearFull timeDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. This role focuses on guiding customers from early implementation through successful, stable usage while partnering closely with internal teams to ensure solutions meet real-world needs.
Sterling Engineering, Inc.Product Support Specialist Sterling Engineering, Inc.Product Support SpecialistLodi, NJ$25–$30 / hourThis role is ideal for someone with strong mechanical and electrical troubleshooting skills who enjoys problem-solving, collaborating cross-functionally, and delivering high-quality support to customers and service teams. The ideal candidate will bring a combination of technical aptitude, communication skills, and a proactive mindset to help resolve product issues efficiently while contributing to continuous improvement initiatives.
Top Prospect Group LLCProduct Support Specialist Top Prospect Group LLCProduct Support SpecialistLong Island City, NY$61,000–$75,000 / yearBenefits: Full Benefits including Medical, Dental, Vision, and additional company benefitsWe are currently seeking a Product Support Specialist in Yonkers, NY.Position Summary and Special Duties:The Product Support Specialist is responsible for communicating with new and existing customers to assist with inquiries related to aftermarket parts and support requests. Work EnvironmentThis role operates within a manufacturing and engineering support environment, interacting with internal departments, suppliers, and customers to support aftermarket product needs and ensure accurate order processing.
Carter Lard ConsultingProduct Support Specialist Carter Lard ConsultingProduct Support SpecialistYonkers, NY$61,000–$75,000Specify market requirements for current and future products by conducting research supported by on-going visits to customers and non-customers. Responsible for communicating with all new and existing customers in an effort to assist and support inquires for the acquisition of all Aftermarket parts requests.
Pereless SystemsProduct Support Specialist / Web Based Software Pereless SystemsProduct Support Specialist / Web Based SoftwareRed Bank, NJThe Client Support Group is responsible for product support, training, implementation, account management, product release management, client communication and end user support services for our suite of web-based software products. Pereless Systems is a fast growing, small company that provides on-demand Recruitment / Human Resources software to clients in all industries, both domestic and international.
Zoetis IncDiagnostics Technical Specialist Zoetis IncDiagnostics Technical SpecialistFlorham Park, NJFull timeAny unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. The Diagnostics Technical Specialist (DTS) provides onsite support to veterinary clinics, laboratory research, and veterinary academic settings and are responsible for the overall business health and customer satisfaction of their assigned territories.
TremendousNewRemote Product Support Specialist - Advocate & Impact TremendousRemote Product Support Specialist - Advocate & ImpactNew York, NYRemote$75,000–$80,000 / yearThis role involves direct communication with users via email, chat, and phone, addressing inquiries and solving problems. A growing fintech company is looking for a Product Support Specialist to advocate for customers and enhance their experience.
WayfinderNewRemote Seasonal Product Support Specialist WayfinderRemote Seasonal Product Support SpecialistNew York, NYRemoteAn educational curriculum company is seeking a Seasonal Product Support Associate for remote work who will manage user support tasks and handle operational responsibilities including rostering users and license management. The ideal candidate should possess problem-solving, attention to detail, customer support experience, and be comfortable with spreadsheets and data systems.
AdaptationProduct Support Analyst - Overnight Shift - Maintenance Monitoring Center - Lower Manhattan, NY AdaptationProduct Support Analyst - Overnight Shift - Maintenance Monitoring Center - Lower Manhattan, NYNew York, New YorkRemote$21Perform data analytics for all facilities in real time, quickly and accurately identify issues, issue timely alerts to key personnel, and follow through to ensure the issues are properly resolved and documented. · Monitor email and phone communication (both internal and external) to promptly and properly acknowledge and address reported issues with hardware, software, networking, and other computer-related technologies.
AdaptationProduct Support Analyst - Evening Shift - Maintenance Monitoring Center - Lower Manhattan, NY AdaptationProduct Support Analyst - Evening Shift - Maintenance Monitoring Center - Lower Manhattan, NYNew York, New YorkRemote$21Perform data analytics for all facilities in real time, quickly and accurately identify issues, issue timely alerts to key personnel, and follow through to ensure the issues are properly resolved and documented. · Monitor email and phone communication (both internal and external) to promptly and properly acknowledge and address reported issues with hardware, software, networking, and other computer-related technologies.
QED NationalProduct Support Specialist QED NationalProduct Support Specialistlong island city, NY$45.50–$54.50 / hourThese included operational data in our vaccination campaign at the Vaccine Hubs, distribution strategy throughout the city's vaccine infrastructure, as well as health equity data breaking down lab tests, positive cases, hospitalizations, deaths, and vaccination rates by age, place, and race. This role involves diagnosing and resolving technical issues, guiding users through solutions, and collaborating with development and product teams to enhance user experience and product functionality.
WerfenSenior Scientist -Product Support WerfenSenior Scientist -Product SupportOrangeburg, New York$110,000–$130,000 / yearResponsible for cross-functional collaboration for technical solutions related to released (on-market) product support primarily as well as working with R&D during new product development, with a focus on manufacturability and transfer into manufacturing. Technical leadership, problem solving skills, effective time management, team manage ment, effective in building cross-functional relationships and effective communication.
eTeam Inc.Product Support eTeam Inc.Product SupportNEW YORK, NY$50–$55 / hourPrior experience supporting front-office systems is highly desirable, but candidates must demonstrate a willingness to embrace the challenges of such a role." Key Responsibilities: • Provide end-to-end production support for trading systems, applications ensuring seamless front-office operations.
SyscoProduct Support Advisor - Grocery SyscoProduct Support Advisor - GroceryJersey City, NJResponsible for managing and supporting the implementation of corporate category strategies and initiatives within operation company (OpCo) Supports operation company (OpCo) sales staff with product assortment updates, informational inquiries and delivery of product cutting and training sessions Drive operation company (OpCo) required category initiatives and assortment in harmony with corporate requirements Executes recommended assortment changes and support positive local supplier relationships. JOB SUMMARY: Support department to achieve company goals and company goals which includes but is not limited to: a high-end customer order fulfillment, managing inventory to the lowest possible DSO.
Sunbird Software IncProduct Support Engineer Sunbird Software IncProduct Support EngineerPiscataway, NJSunbird (www.sunbirddcim.com), an established leader in Data Center Infrastructure Management, is looking for a Product Support Engineer to help us maintain our award-winning web-based solutions. We develop in a collaborative environment where our workday involves Ruby, Java, Angular, PostgreSQL, Rocky Linux, GitHub, Jenkins, JIRA, and SCRUM.
Sunbird Software Inc.Product Support Engineer Sunbird Software Inc.Product Support EngineerPiscataway, NJFull timeSunbird (www.sunbirddcim.com), an established leader in Data Center Infrastructure Management, is looking for an Product Support Engineer to help us maintain our award winning web-based solutions. We develop in a collaborative environment where our workday involves Ruby, Java , Angular, PostgreSQL, Rocky Linux, GitHub, Jenkins, JIRA, and SCRUM.
BravenDirector, Product Support BravenDirector, Product SupportNewark, NJIn order to achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring a Director, Product Support, who will play a key role in ensuring Braven’s systems and digital tools are effectively leveraged to meet programmatic goals. As the leader of the Product Support team, this role combines a thorough understanding of our program model with technical expertise in our digital products to ensure a strong user experience for Fellows, volunteers, and staff.
Macpower Digital Assets Edge Private LimitedInformation Technology Support Executive {Adobe Platform Support Engineer - L3 Support} Macpower Digital Assets Edge Private LimitedInformation Technology Support Executive {Adobe Platform Support Engineer - L3 Support}Harrison, NJ$57–$57 / hourTo excel in this role, the ideal candidate should possess the following skills and expertise: Required Skills: Experience in managing large Adobe Sign solutions end-to-end, including integration and operation across multiple consoles. Main Tasks Perform L3 support, engaging with business users, other technology teams, Adobe, and Pharmaceutical's first- and second-level support partners for all Adobe products, with a focus on Sign and Acrobat.
Artech LLCTechnical Support Engineer (Cloud / Application Support) Artech LLCTechnical Support Engineer (Cloud / Application Support)Stamford, CT$55–$60 / hourAssist in generating software licenses and overseeing the installation of licenses to ensure customers have the appropriate access to their software. Role Descriptions:Provide excellent customer service to all customers, partners, and internal stakeholders when interfacing with them.
Macpower Digital Assets Edge Private LimitedIT Technical Support Specialist (Windows Desktop & MacOS Support || Bilingual Korean/English) Macpower Digital Assets Edge Private LimitedIT Technical Support Specialist (Windows Desktop & MacOS Support || Bilingual Korean/English)New York, NY$31–$31 / hourThe ideal candidate will manage IT equipment, troubleshoot hardware and software issues, and ensure smooth operations for SAP, POS systems, networking, and end-user devices. Job Summary: We are seeking a skilled Bilingual (Korean/English) IT Technician to provide hands-on technical support to both office staff and retail store teams.
Integrated Resources, IncCustomer Support /Poduct Support Analyst Integrated Resources, IncCustomer Support /Poduct Support AnalystElmwood Park, NJWe are seeking a Customer Support Specialist to assist customers using the Client platform and help answer questions related to the estate planning process and document creation. Through our AI-powered platform, individuals and families can create essential estate planning documents such as wills, trusts, healthcare directives, and powers of attorney through a simple guided process.
InfoTrack USTechnical Support Specialist InfoTrack USTechnical Support SpecialistNew York, NYInvestigate and resolve complex client issues across product workflows, integrations, APIs, and system errors using logs, XML responses, and technical data to identify root cause and reproduce issues. You act as the bridge between Customer Support and Engineering, handling complex technical troubleshooting, reducing unnecessary escalations, and ensuring only well-documented, reproducible issues are passed to Engineering.
Dassault Systemes SENewTechnical Support Specialist NYC or NJ Office Dassault Systemes SETechnical Support Specialist NYC or NJ OfficeIselin, NJ$66,000–$88,000 / yearAbout the Team: The primary responsibilities of the Technical Support Specialist are to provide support to end-users by identifying, researching and resolving problems and issues; create and conduct operational and technical training for clients; and partner with Sales, Marketing, and Account Management to meet clients' needs. Celebrating over 25 years of ground-breaking technological innovation across more than 38,000 trials and 12 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry.
ApTaskLead Syndicate Product Specialist ApTaskLead Syndicate Product SpecialistNYC, NY$450–$500 / dayThis role requires a hybrid background deep understanding of the syndicated lending lifecycle, along with strong experience working with syndication platforms (Loan IQ, Allvue, DealCloud, DebtDomain, etc.), system enhancements, data flows, and cross-functional stakeholder management. The ideal candidate has previously worked in syndicated loans operations/agency desk, platform support, or product implementation, and can drive both functional design and technical analysis at scale.
The Depository Trust & Clearing CorpLead Application Support Engineer The Depository Trust & Clearing CorpLead Application Support EngineerJersey City, NJYour Primary Responsibilities: • Verify analysis performed by team members and implement changes required to prevent reoccurrence of incidents • Resolve Critical application alerts in a timely fashion including production defects, providing business impact and analysis to teams, handling minor enhancements as needed • Review and update knowledge articles and runbooks with application development teams to confirm information is up to date • Collaborate with internal teams to provide answers to application issues and advance to as needed • Validate and submit responses to requests for information from ongoing audits • Review and Implement Disaster Recovery scripts during planned and unplanned outages, providing BCM evidence as needed • Identify and implement automation opportunities to reduce manual effort associated with application monitoring • Partner with development teams to provide feedback into the design and development stages of applications • Complete the pre-production/production application code deployment plans and end to end vendor application upgrade process (e.g. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem.
StorableNewSoftware Support Specialist StorableSoftware Support SpecialistNew York, NY$40,000–$60,000 / yearNew York, NY $70,000.00-$75,000.00 6 months agoUnited States $31,200.00-$53,600.00 1 week agoIdaho, United States $22.00-$23.00 1 week agoUnited States $40,000.00-$60,000.00 2 weeks agoUnited States $55,000.00-$75,000.00 2 weeks agoUnited States $55,000.00-$60,000.00 1 month agoUnited States $55,000.00-$60,000.00 1 month agoDenver, CO $50,000.00-$65,000.00 3 weeks agoNew Mexico, United States $22.00-$23.00 1 week agoProduct Support Specialist (Remote - US) Product Support Specialist (Remote - US) United States $70,000.00-$75,000.00 1 month agoCustomer Support Specialist (US - Remote) United States $65,000.00-$95,300.00 2 weeks agoUnited States $41,600.00-$41,600.00 1 week agoCustomer Experience Technology Operations Specialist II New York, NY $72,000.00-$75,000.00 1 week agoWe're unlocking community knowledge in a new way. Potential Pay Range: $40,000 USD - $60,000 USDSeniority level Seniority level Not ApplicableEmployment type Employment type Full-timeJob function Job function OtherIndustries Software DevelopmentReferrals increase your chances of interviewing at Storable by 2xSign in to set job alerts for “Support Specialist” roles.
Online RiverTechnical Support Specialist Online RiverTechnical Support SpecialistNew York, New York$30–$34 / hourAs a Remote Technical Support Specialist, you will interact with customers through various channels, such as phone, email, or live chat, to address their concerns, diagnose problems, and guide them through step-by-step solutions. You will also collaborate with internal teams to escalate unresolved issues and implement solutions effectively.
Judge GroupAssociate Product Specialist Judge GroupAssociate Product SpecialistWhite Plains, NY$60,000–$70,000 / yearBy providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. The Associate Product Specialist supports sales activities within a designated territory covering Hudson Valley New York, Westchester County, Albany with expansion opportunities.
La Vida GardenNewProduct Specialist - La Vida Gardens - Part Time La Vida GardenProduct Specialist - La Vida Gardens - Part TimeBELLEVILLE, NJFounded by passionate locals and community members, our mission is not only to offer premium products, but also to educate and empower customers with the knowledge needed for safe and responsible enjoyment. In this role, you will play a key part in educating customers about cannabis products and ensuring they have a positive, informed shopping experience.
Bio-Rad Laboratories, Inc.NewTechnical Support Specialist III / Immunohematalogy Trainer Bio-Rad Laboratories, Inc.Technical Support Specialist III / Immunohematalogy TrainerParsippany, New Jersey$96,600–$132,900 / yearAs a Bio-Rad Technical Support Specialist (TSS)/ Trainer, each day of training is spent between our dedicated classroom and training laboratory, describing methodologies used by our platform, showing use of the platform, related reagents and consumables and working with software. Actual compensation will be provided in writing at the time of offer, if applicable, and is based on several factors we believe fairly and accurately impact compensation, including geographic location, experience, knowledge, skills, abilities, and other job permitted factors.
The Custom Group of CompaniesDesktop Support Specialist The Custom Group of CompaniesDesktop Support SpecialistFairfield, NJ$65,000–$70,000 / yearWe are seeking a Reliable and customer-focused Technology Support Specialist to provide day-to-day technical assistance to our employees. The ideal candidate will have a strong working knowledge of computer systems, hardware, software, and network connectivity.