Product Support Specialist AnthropicProduct Support SpecialistNew York City, NY$131,040–$210,000 / yearProvide high-touch support to our most strategic customers, communicating clearly and empathetically with a wide range of user personas, context-switching between guiding an executive through an incident and providing critical product knowledge to an admin in need of help within the same hour. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Product Support Specialist Zynex Medical IncProduct Support SpecialistNew York, NY$25–$29 / hourThe role provides structured troubleshooting, setup and usage support, replacement and repair coordination, and clear next steps while ensuring device concerns are documented accurately and handled in accordance with approved quality and compliance workflows. The Product Support Specialist serves as Altivera"s primary technical contact for patients experiencing device issues after equipment has shipped.
Product Support Specialist RightwayProduct Support SpecialistNew York, NY$20–$31 / hourPreference for candidates with direct experience in Rightway health guide, pharmacy guide, or registration support operations — internal familiarity with Rightway's member experience, system workflows, and client structure is a meaningful advantage. Monitor file ingestion pipelines and audit file processing results for completeness and accuracy; triage and resolve discrepancies proactively before they surface as member-facing problems.
Inside Product Support Sales Specialist (Ipssr) KomatsuInside Product Support Sales Specialist (Ipssr)South Plainfield, NJ$65,000–$85,000 / yearFor more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. At Komatsu, we lead the construction and heavy equipment industry with cutting-edge technology and innovative solutions that enhance efficiency, safety, and sustainability.
Product Support Analyst - Overnight Shift - Maintenance Monitoring Center - Lower Manhattan, NY AdaptationProduct Support Analyst - Overnight Shift - Maintenance Monitoring Center - Lower Manhattan, NYNew York, New YorkRemote$21Perform data analytics for all facilities in real time, quickly and accurately identify issues, issue timely alerts to key personnel, and follow through to ensure the issues are properly resolved and documented. · Monitor email and phone communication (both internal and external) to promptly and properly acknowledge and address reported issues with hardware, software, networking, and other computer-related technologies.
Product Support & Training Specialist New York Blood Center IncProduct Support & Training SpecialistRye, New York$85,000–$95,000 / yearFull timeDesign, develop, and deliver training programs for DAPI products—covering software applications, analytics dashboards, self-service data tools, and AI-powered features—tailored to the technical proficiency levels of different user groups across NYBCe divisions. Overview: Founded in 1964, New York Blood Center (NYBC) has served the tri-state area for more than 60 years, delivering 500,000 lifesaving blood products annually to 150+ hospitals, EMS and healthcare partners.
NewTechnical Product Support Associate ApplecartTechnical Product Support AssociateNew York, NY$80,000–$90,000 / yearOur senior leadership team includes two members of the Forbes 30 under 30 list for Marketing and Advertising, the former Head of Product at Moat, Oracle's online ad measurement platform, a former senior White House advisor, early sales and talent leaders from Google and Twitter, two of the Democratic Party's most successful pollsters and strategists, a former CRO of a high-growth tech company with hundreds of millions in ARR, and alums of top-tier organizations like Bain, Amazon and Simpson Thacher. Our investors include Bain & Company, global sports, entertainment and marketing giant Endeavor, KKR Co-Founder Henry Kravis, entrepreneur Chris Burch, a founder of Palantir, senior engineering leaders at Twitter and Yelp, former Fortune 50 and advertising agency CEOs, and a number of well-known venture capitalists.
Time Zone Support Milking Product Senior Specialist Expert Merck & Co IncTime Zone Support Milking Product Senior Specialist ExpertRahway, NJ$96,200–$151,400 / yearWorking in a swarming methodology, the Milking Product Support team will be fully focused on the principal tasks of Supporting case management, preventative monitoring, specialist's diagnostics, fixes, and advanced knowledge transfer of the milking technology portfolio. As a member of the Technology Support Milking Product Expert Team you will be responsible and accountable for supporting local aftersales maintaining our triage KPI management across multiple geographic locations using our CRM and additional tools and processes.
Embedded Systems Product Support Engineer Computer Task Group, IncEmbedded Systems Product Support EngineerNYRemote$42–$72 / hourInvestigate, reproduce, diagnose, and resolve complex technical issues across operating systems, hardware, software, networking, virtualization, development tools, and customer applications. About CTG CTG, a Cegeka company, delivers IT and business solutions that enhance clients' digital agility, empowering them to seize new opportunities and overcome any challenge.
HNW Lending Product Support Associate Morgan StanleyHNW Lending Product Support AssociateNew York, NY$58,000–$115,000 / yearMorgan Stanley Wealth Management ("MSWM") is a market leader in delivering comprehensive financial planning advice and related services, including investment management, brokerage, lending, deposits, and cash management through our network of 17,000 Financial Advisors, E*TRADE for self-directed investors, and to employers and their employees through Morgan Stanley at Work. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries.
Associate Product Support Engineer Sunbird Software, Inc.Associate Product Support EngineerPiscataway, NJSunbird (www.sunbirddcim.com), an established leader in Data Center Infrastructure Management, is looking for an Product Support Engineer to help us maintain our award winning web-based solutions. We develop in a collaborative environment where our workday involves Ruby, Java, Angular, PostgreSQL, Rocky Linux, GitHub, Jenkins, JIRA, and SCRUM.
Lead, Product Support & Customer Experience National Research Group IncLead, Product Support & Customer ExperienceNew York, NY$120,000–$180,000 / yearThe Lead, Product Support & Customer Experience will assist the department manager in improving production support, technical triage, user issue resolution, support workflows, SLA tracking, tooling, documentation, and the feedback loop between support activity and product improvement. 7+ years of experience in product support, technical support, support operations, customer experience, product operations, technical account management, data operations, or a related function supporting software, data, analytics, or reporting products.
NewProduct Technical Support Agent Somfy SAProduct Technical Support AgentDayton, NJDuring the past 50 years, Somfy engineers have designed products for both the commercial and residential markets to motorize window coverings such as interior shades, wood blinds, draperies, awnings, rolling shutters, exterior solar screens and projection screens. The Product Technical Support Agent''s primary role is to provide support for operating and troubleshooting motorized products and controls such as window shades, awnings, and pergolas.
Associate, Customer & Product Support AlphaSense, Inc.Associate, Customer & Product SupportNY$65,000–$81,000 / yearYou maintain a stable and professional home working environment equipped for high-level support, including the capacity for a dual-screen configuration (equipment provided by AlphaSense) to effectively manage complex workflows. Through close teamwork and collaboration, we drive positive customer outcomes and ensure seamless access and optimal utilization of AlphaSense's market-leading platform and products.
KDB Product Support Engineer FD Technologies plc.KDB Product Support EngineerNew York, NY$100,000–$130,000 / yearThe KX platform delivers transformational value by addressing data challenges related to completeness, timeliness and efficiency, ensuring companies understand change over time and can achieve faster, more accurate insights at any scale, cost-effectively. KX is essential to the operations of the world's top investment banks, aerospace and defence, high-tech manufacturing, healthcare and life sciences, automotive and fleet telematics organizations.
Associate Product Support Engineer Sunbird Software IncAssociate Product Support EngineerPiscataway, NJSunbird (www.sunbirddcim.com), an established leader in Data Center Infrastructure Management, is looking for an Product Support Engineer to help us maintain our award winning web-based solutions. We develop in a collaborative environment where our workday involves Ruby, Java, Angular, PostgreSQL, Rocky Linux, GitHub, Jenkins, JIRA, and SCRUM.
Product Assembly & Customer Support Specialist Triangle ManufacturingProduct Assembly & Customer Support SpecialistUpper Saddle River, NJEssential for tackle shops, serious anglers, and professionals, our line winders ensure perfectly spooled lines for fly fishing, freshwater fishing, offshore fishing, and everything in between. This role involves performing a variety of complex assembly operations on small to medium-sized electro-mechanical assemblies (or sub-assemblies) with strict tolerance requirements.
Product Support Coordinator EarthCamProduct Support CoordinatorUpper Saddle River, NJThis customer facing role involves reviewing security footage, troubleshooting hardware, software, and network-related issues, assisting with system setup and product usage, and escalating complex problems with detailed technical documentation. Since creating the first construction webcam in 1996, EarthCam has been trusted on major projects like One World Trade Center, SoFi Stadium, and the Panama Canal Expansion, and integrates with tools such as Procore, Autodesk, and Bentley.
Associate Product Support Engineer Sunbird Software Inc.Associate Product Support EngineerPiscataway, NJWhat is DCIM Software: www.sunbirddcim.com/what-dcim - What are customers saying about Sunbird: www.sunbirddcim.com/reviews - Why work at Sunbird: www.sunbirddcim.com/careers Powered by JazzHR. Sunbird (www.sunbirddcim.com), an established leader in Data Center Infrastructure Management, is looking for an Product Support Engineer to help us maintain our award winning web-based solutions.
Product Support Manager- Corporate Deposits - Vice President Morgan StanleyProduct Support Manager- Corporate Deposits - Vice PresidentNew York, New YorkOur values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. This role supports the operational execution and client onboarding of Morgan Stanley’s new corporate deposit product offering, including overnight and term deposit capabilities delivered through digital banking platforms.