Product Design Director, Card Servicing and Support Platform Design Discover Financial ServicesProduct Design Director, Card Servicing and Support Platform DesignMcLean, VA$230,400–$263,000 / yearLeveraging a variety of skills across interaction, visual and service design; in collaboration with cross-functional partners, help to oversee and optimize the use of appropriate tools, platforms, frameworks and design systems and enable your team to develop artifacts that may include vision stories, journey maps, blueprints, high-fidelity designs and prototypes. Communication: Present work across levels and job functions, modeling a strategic human-centered approach that integrates design frameworks, data and research insights to make the complex accessible, influence senior stakeholders and achieve impactful results.
NewProcess Engineer MS&T -Drug Product Precigen, IncProcess Engineer MS&T -Drug ProductGermantown, MDPrecigen is a dedicated commercial and clinical stage biopharmaceutical company advancing the next generation of gene therapies using precision technology to target the most urgent and intractable diseases in our core therapeutic areas of immuno-oncology, autoimmune disorders, and infectious diseases. This position will be supporting all technical aspects of Gene Therapy cGMP manufacturing of late clinical stage to commercialization of Adenovector products, including process transfer, process validation, continuous process verification, person in plant manufacturing support, and regulatory filings.
NewAnalytic Objectivity and Process Survey Support Specialist LeidosAnalytic Objectivity and Process Survey Support SpecialistMcLean, VA$107,900–$195,050 / yearDevelop and present survey findings through appropriate visualization techniques and recommend presentation formats (e.g., scatter charts, donut charts, stacked column charts) to effectively communicate findings to senior management. Our talented team is at the forefront in Security Engineering, Computer Network Operations (CNO), Mission Software, Analytical Methods and Modeling, Signals Intelligence (SIGINT), and Cryptographic Key Management.
NewTechnical Support Engineer II - Hybrid (DC) FusionTekTechnical Support Engineer II - Hybrid (DC)Alexandria, VAUnlike internal IT roles that support a single organization with one technology stack and familiar users, MSP technicians manage multiple client environments with varying technology stacks, priorities, and service expectations all in a single day. As we continue to expand our services, we are eager to find a Technical Support Engineer II (Systems Analyst) who embodies our core values: Teamwork: We achieve our goals collaboratively.
NewHelpdesk specialist - Locals to DMV area csznetHelpdesk specialist - Locals to DMV areaWashington, DCContractorFull timeProvide assistance with installation, operation, and maintenance of District-owned desktop software, including operating systems (both Windows and Apple), off-the-shelf products (e.g. Work with other technical teams to coordinate multi-tiered technical support for outages, widespread security incidents.
NewHelp Desk Specialist I NuAxis InnovationsHelp Desk Specialist IWashington DC, DCTicket Creation and Handling , Support-Incident Management , Initial Telephone Call Handling , Initial Email Handling , Initial Fax Handling , Critical Events Handling , Ticket Updates , Ticket Closure , Incident Handling and Management , Problem Handling and Management , Request Fulfillment (Service Request) Management , Ticket Ownership , User Notification , Remote Desktop Management , Application Support , Assistive Technology User Support. Identify trouble ticket trends, escalate identified problems to supervisory personnel, and perform problem management to ensure problems are addressed in a timely fashion.
Product Support Specialist AuthoriumProduct Support SpecialistWashington, District of ColumbiaIncident Support : Participate in regular rotations for weekday and on-call coverage, providing emergency support to enterprise customers, and working with Product & Engineering teams to coordinate incident relief, resolution, and communications. Experience working with engineering and product teams as part of the software development process, maintaining a backlog, managing prioritization and criticality definitions, and aligning them to internal and external SLAs.
IT Product Support Specialist Great MindsIT Product Support SpecialistDc, District of ColumbiaRemoteReporting to the Senior Manager, Service Desk, the IT Product Support Specialist will act as a key member of the Service Desk team and will serve as the front line for resolving and triaging support requests related to enterprise business applications, including, but not limited to, Salesforce, NetSuite, and other SaaS tools critical to Great Minds’ operations. This role will support a wide range of business units, including Sales, Finance, HR, and Operations, focusing on Tier 1 and Tier 2 support, identifying user issues, escalating bugs or configuration requests to appropriate teams, and documenting recurring issues and solutions.
Integrated Product Support Manager F-35 DIV (OZJ) - 1.1.05 CredenceIntegrated Product Support Manager F-35 DIV (OZJ) - 1.1.05Washington, DCProvide support to accomplish the generation, review, and execution of logistics support plans that includes the following: Integrated Logistics Support Plans (ILSP), Life Cycle Sustainment Plans (LCSP), Technical Orders (TOs) and Technical Manuals, Electronic Technical Manuals, Illustrated Parts Breakdowns, Reliability Centered Maintenance Analysis (RCMA) and work specifications to ensure the documentation meets Government logistics support requirements. The FMO provides and manages AFLCMC/USAF Principal support, conducts the Product Improvement Working Group (PIWG), the F-35A Readiness of Combat Capabilities Review (RoCCR), collects and validates F-35A fleet performance data and metrics, coordinates USAF F-35A POM inputs and funding priorities and executing USAF cost traceability, validation, and predictive cost modeling.
Integrated Product Support Manager F-35 DIV (OZJ) - 1.1.03 1.1.04 CredenceIntegrated Product Support Manager F-35 DIV (OZJ) - 1.1.03 1.1.04Washington, DCProvide support to accomplish the generation, review, and execution of logistics support plans that includes the following: Integrated Logistics Support Plans (ILSP), Life Cycle Sustainment Plans (LCSP), Technical Orders (TOs) and Technical Manuals, Electronic Technical Manuals, Illustrated Parts Breakdowns, Reliability Centered Maintenance Analysis (RCMA) and work specifications to ensure the documentation meets Government logistics support requirements. The FMO provides and manages AFLCMC/USAF Principal support, conducts the Product Improvement Working Group (PIWG), the F-35A Readiness of Combat Capabilities Review (RoCCR), collects and validates F-35A fleet performance data and metrics, coordinates USAF F-35A POM inputs and funding priorities and executing USAF cost traceability, validation, and predictive cost modeling.
Integrated Product Support Manager F-35 DIV (Ozj) - 1.1.05 CredenceIntegrated Product Support Manager F-35 DIV (Ozj) - 1.1.05Washington, DCProvide support to accomplish the generation, review, and execution of logistics support plans that includes the following: Integrated Logistics Support Plans (ILSP), Life Cycle Sustainment Plans (LCSP), Technical Orders (TOs) and Technical Manuals, Electronic Technical Manuals, Illustrated Parts Breakdowns, Reliability Centered Maintenance Analysis (RCMA) and work specifications to ensure the documentation meets Government logistics support requirements. The FMO provides and manages AFLCMC/USAF Principal support, conducts the Product Improvement Working Group (PIWG), the F-35A Readiness of Combat Capabilities Review (RoCCR), collects and validates F-35A fleet performance data and metrics, coordinates USAF F-35A POM inputs and funding priorities and executing USAF cost traceability, validation, and predictive cost modeling.
Integrated Product Support Manager F-35 - 1.1.03 1.1.04 CredenceIntegrated Product Support Manager F-35 - 1.1.03 1.1.04Washington, DCProvide support to accomplish the generation, review, and execution of logistics support plans that includes the following: Integrated Logistics Support Plans (ILSP), Life Cycle Sustainment Plans (LCSP), Technical Orders (TOs) and Technical Manuals, Electronic Technical Manuals, Illustrated Parts Breakdowns, Reliability Centered Maintenance Analysis (RCMA) and work specifications to ensure the documentation meets Government logistics support requirements. The FMO provides and manages AFLCMC/USAF Principal support, conducts the Product Improvement Working Group (PIWG), the F-35A Readiness of Combat Capabilities Review (RoCCR), collects and validates F-35A fleet performance data and metrics, coordinates USAF F-35A POM inputs and funding priorities and executing USAF cost traceability, validation, and predictive cost modeling.
Integrated Product Support Manager F-35 DIV (Ozj) - 1.1.03 1.1.04 CredenceIntegrated Product Support Manager F-35 DIV (Ozj) - 1.1.03 1.1.04Washington, DCProvide support to accomplish the generation, review, and execution of logistics support plans that includes the following: Integrated Logistics Support Plans (ILSP), Life Cycle Sustainment Plans (LCSP), Technical Orders (TOs) and Technical Manuals, Electronic Technical Manuals, Illustrated Parts Breakdowns, Reliability Centered Maintenance Analysis (RCMA) and work specifications to ensure the documentation meets Government logistics support requirements. The FMO provides and manages AFLCMC/USAF Principal support, conducts the Product Improvement Working Group (PIWG), the F-35A Readiness of Combat Capabilities Review (RoCCR), collects and validates F-35A fleet performance data and metrics, coordinates USAF F-35A POM inputs and funding priorities and executing USAF cost traceability, validation, and predictive cost modeling.
Integrated Product Support Manager F-35 - 1.1.05 CredenceIntegrated Product Support Manager F-35 - 1.1.05Washington, DCProvide support to accomplish the generation, review, and execution of logistics support plans that includes the following: Integrated Logistics Support Plans (ILSP), Life Cycle Sustainment Plans (LCSP), Technical Orders (TOs) and Technical Manuals, Electronic Technical Manuals, Illustrated Parts Breakdowns, Reliability Centered Maintenance Analysis (RCMA) and work specifications to ensure the documentation meets Government logistics support requirements. The FMO provides and manages AFLCMC/USAF Principal support, conducts the Product Improvement Working Group (PIWG), the F-35A Readiness of Combat Capabilities Review (RoCCR), collects and validates F-35A fleet performance data and metrics, coordinates USAF F-35A POM inputs and funding priorities and executing USAF cost traceability, validation, and predictive cost modeling.
NewAssociate, Product Support Berkeley Research GroupAssociate, Product SupportDistrict of Columbia$75,000–$110,000 / yearServe as a subject matter expert for Second Sight Solutions software products, with an understanding of the systems, workflows, and user interaction to offer education support to address complex issues for users of the Second Sight Solutions platforms. Second Sight Solutions, a subsidiary of Berkeley Research Group (BRG), is a health technology company, and our innovative technology reimagines how drug discount data is exchanged, establishing new connections and improving transparency for drug manufacturers and their customers.
Analytic Tradecraft Compliance Specialist Product Evaluation Support (Mid) AmentumAnalytic Tradecraft Compliance Specialist Product Evaluation Support (Mid)WashingtonApply in-depth understanding of ICD 203, gained through experience as a senior analyst with a formal role in the review chain for ICD 203-covered products at a strategic all-source IC agency, or by serving as a full-time product evaluator at ODNI. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.
Sustainment Product Support Manager F-35 DIV (OZJ) - 1.1.06 CredenceSustainment Product Support Manager F-35 DIV (OZJ) - 1.1.06Washington, DCCredence has an immediate need for a Sustainment/Management Support/Integration of Product Support Management Acquisition Manager at the senior level who will be primarily responsible for supporting F-35 OZJ (FMO) in Washington D.C. The AFLCMC Commander Directed Projects Office (AFLCMC/OZJ) executes AFLCMC/CC-directed projects to provide rapid, informed responses supporting decision making and requirements implementation. Master’s or Doctorate Degree in a related field and ten (10) years of experience in the respective technical/professional discipline being performed, five (5) years of which must be in the DoW/DoD; OR Bachelor’s Degree in a related field and twelve (12) years of experience in the respective technical/professional discipline being performed, five (5) years of which must be in the DoW/DoD; OR fifteen (15) years of directly related experience with proper certifications as described in the PWS labor category performance requirements, eight (8) years of which must be in the DoW/DoD.
Sustainment Product Support Manager F-35 - 1.1.06 CredenceSustainment Product Support Manager F-35 - 1.1.06Washington, DCThis includes, but is not limited to, the following tasks: reliability centered maintenance program analyses, level of repair analyses, and other trade studies; attain required maintenance capability for organizational and depot-level on and off-equipment repair; develop depot support concept; perform the depot maintenance SORAP process and interservice screening; and establish depot maintenance capability. The FMO provides and manages AFLCMC/USAF Principal support, conducts the Product Improvement Working Group (PIWG), the F-35A Readiness of Combat Capabilities Review (RoCCR), collects and validates F-35A fleet performance data and metrics, coordinates USAF F-35A POM inputs and funding priorities and executing USAF cost traceability, validation, and predictive cost modeling.
Product Support Engineer M9 SolutionsProduct Support EngineerAnnapolis Junction, MarylandWith 15+ years of proven delivery and growth, M9 Solutions is a unique small business with credible past performance and key capabilities offering project management services, solution architects, business analysts, program managers, technical architects, and technical consultants. M9 Solutions is a proud participant in the Virginia Values Veterans (V3) program and supports the Military Medics and Corpsmen (MMAC) initiative, demonstrating our commitment to hiring and supporting veterans, transitioning service members, military spouses, and dependents.
Logistics Product Support Analyst, Mid Booz Allen Hamilton Inc.Logistics Product Support Analyst, MidWashington, DC$53,000–$108,000 / yearYou will support a dynamic team to analyze and execute the implementation of modernization and logistics plans that affect the production, distribution, and inventory of finished products to enhance product flow and improve Fleet use while delivering end-to-end integrated warfighting capabilities. The Opportunity: As a product support analyst, you use your functional experience to provide our clients with big-picture strategic ideas rooted in technical and data-driven solutions that will help propel them into the future and ensure military and maritime dominance.