127 Results for

Product Support Jobs in Washington, DC

Jobs

Washington, DC7 days ago

$85–$85 Per Hour

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. • 5+ years of product management experience, with at least 2 years focused on working with security, compliance, or risk management teams.

Reston, VA8 days ago

$73.48–$73.48 Per Hour

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. This role partners closely with business and IT teams to define requirements, manage the product backlog, and ensure the platform delivers meaningful value to the organization.

McLean, VA28 days ago

$230,400–$263,000 Per Year

Credit Risk:  Drive step-change improvements in credit performance by connecting drivers of futureconsumer credit trends to historical behavior, creating risk models, and testing hypotheses usingrigorous monitoring and analysis. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com.

New!

Washington DC, DC6 days ago

Remote

$145,000–$180,000 Per Year

This leader will operate at the intersection of ecosystem strategy, revenue growth, channel partnerships, and integration platform evolution — serving as the strategic hub between ERP channel partners, sales, marketing, product engineering, and customer success. This is a market-facing, commercially oriented role responsible for shaping how Corpay integrates, competes, and grows within ERP marketplaces — specifically Microsoft Dynamics/Business Central, NetSuite, and Sage Intacct.

McLean, VA28 days ago

$245,100–$279,800 Per Year

Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelors Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field). A Masters Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration.

McLean, VA26 days ago

$182,500–$208,300 Per Year

Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelors Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field). We’re building product-led solutions that balance security with productivity: zero-trust authentication that doesn’t interrupt workflow, enterprise software discovery that anticipates associate needs before they ask, and mobile device strategies that respect both corporate security and personal use.

McLean, VA25 days ago

$164,800–$188,100 Per Year

McLean, VA25 days ago

$245,100–$279,800 Per Year

Reston, VA10 days ago

Independently resolves hardware break-fix issues, network connectivity and application related questions for third party products. Coordinates with the appropriate subject matter experts to obtain assistance to resolve concerns for proprietary applications of the client.

McLean, VA25 days ago

$230,400–$263,000 Per Year

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. Demonstrated success in managing moderate-to-large horizontal projects, providing the strategic direction necessary to mature special projects before transitioning them to permanent leads, as needed.

Reston, VA20 days ago

Full-time
Employee

Leveraging an industry-leading scalable, multi-band network infrastructure, Inmarsat Government offers a suite of managed network services and end-to-end communication solutions to support users on land, at sea and in the air, even in the world’s most remote regions. The NOC Support Engineer is responsible for maintaining, modifying, and managing the NOC's software and monitoring infrastructure, including hardware and software applications used to monitor and manage Inmarsat Government's global MPLS and SATCOM networks.

Ashburn, VA8 days ago

$70,000–$90,000 Per Year

PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. This role sits primarily at Level 2 (L2) support and works closely with Level 1 and Level 3 teams to ensure reliable, secure, and efficient IT services for end users and data center operations.

New!

Chantilly, VA1 day ago

The ideal candidate will have experience with systems modeling in tools like Cameo, microservice architecture and its application in software systems, and the ability to work collaboratively with cross-functional teams to deliver scalable and secure cloud solutions. Graduate Degree and a minimum of 4 years of prior related experience in Computer Science, Information Technology, Systems Engineering, Software Engineering or a related field.

Manassas, VA29 days ago

$46–$48 Per Hour
Temporary
Contractor
Full-time

While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Our dedicated CWL and MTWS team collaborates closely with the Navy, internal production teams, and industry partners to ensure the flawless delivery and operation of these critical systems in laboratory and submarine environments.

New!

Chantilly, VA4 days ago

$85,000–$125,000

Weekly Pay – We pay weekly through direct deposit, so no more waiting weeks or months to be paid  Advancement – Endless opportunity for growth and advancement (95% of our Sales Operations Managers start as Sales Reps). Our highly successful, multi-channel lead generation platform provides you with high-converting, and quality pre-set sales appointments.

New!

Bethesda, MD4 days ago

Remote

$18–$18 Per Hour

Analytical and interpretive skills Strong organizational skills Good interpersonal skills Ability to multitask in a fast-paced environment Ability to support multiple clients across communication channels and utilize multiple systems simultaneously Ability to work in a team environment and/or independently. The Service Center Representative expedites the claims process and provides detailed claim notes on all calls; as well as resolves issues and directs calls to an appropriate escalation path as needed.

Lorton, VA7 days ago

$5,000–$8,000 Per Month
Full-time

As a Customer Support Specialist, you will be responsible for day-to-day communication with Falcon’s U.S. customers, including pre-sales inquiries, order support, order tracking, and basic after-sales issue resolution. The core of this role is to provide timely, professional, and service-oriented support while ensuring that customer inquiries, complaints, returns, and warranty-related requests are handled accurately and followed through to completion in line with company processes.

Washington, DC30+ days ago

Full-time
Employee

Oversee ITSM operations, including incident management, change requests, service requests, and workflow management, ensuring ticket throughput, adherence to SLAs, and maintaining platform stability. * Lead the execution of SDLC Next platform delivery, translating stakeholder needs into prioritized backlog items, user stories, and release capabilities across the entire lifecycle, including requirements gathering, development, testing, deployment, and sustainment.

* At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. What You’ll Do As a Junior Product Support Planner, you will assist with automating report analysis and creation, creating support process documentation, building form templates and automation. You perform data analysis and Software and Hardware lifecycle management. The candidate will build experience in end-to-end support, including automated / self-service software release processes, provisioning, delivery, and distribution. You are required to have both strong technical and interpersonal skills. + Build forms and workflows in SharePoint for multiple level approval processes. + Automate pareto charts from data analysis + Create standard templates and checklists in AHA, confluence and SharePoint. + Build Reports from JIRA projects with cross reference to customer cases + Process and manage SW availability + Ability to maintain and prioritize based on business value and ongoing list of requirements + Process service extensions and identify and track risks + Create support process, product knowledge and technical specs and design documentation + Shadow Senior Product Support Managers to learn the release cycle with the goal to self-drive supportability requirements for Teradata various products and programs within a year of onboarding Who you will work with The Product Support Planning team

Annapolis, MD30+ days ago

By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The candidate will build experience in end-to-end support, including automated / self-service software release processes, provisioning, delivery, and distribution.

New!

Herndon, VA3 days ago

$140,000–$165,000 Per Year

Health care, dependent care, and limited purpose flexible spending accounts, as well as a health savings account with annual employer contributions of $300 for employees and $600 for employees who are enrolled with their spouse and/or dependents, voluntary supplemental health plans for Accident and Hospital Indemnity coverage, and infertility coverage are options available for employees to set aside pre-taxed dollars for certain qualifying expenses. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Arlington, VA30+ days ago

Collaborate and influence internal and external project teams (Teams are made up of PTC, Product Developers, Project Managers, Quality, Regulatory, Engineering, Packaging, Factories, Marketing, Co-Manufacturing, Purchasing, and Supply Chain, etc.) to develop, industrialize, and launch on a complex range of Innovation and Renovation projects. Develop expertise for product/packaging/process mastership within TAG Define, develop, and coach the competencies and training materials required for product/packaging/process mastership to enable manufacturing excellence.

New!

Washington, DC6 days ago

Randstad is seeking a detail-oriented Data Governance & Products Specialist for a high-impact role with a major transportation and logistics leader in Washington, D.C. This position serves as a critical bridge between technical data engineering and business strategy, where you will independently design, validate, and maintain the high-quality data products that power the organization's decision-making. Key ResponsibilitiesAsset Development: Independently design, build, and operationalize data products, including datasets, metrics, and quality rules that support enterprise-wide initiatives.

New!

Washington, DC6 days ago

Key ResponsibilitiesAsset Development: Design, build, and operationalize high-quality data products, including datasets, metrics, and models that support enterprise-wide decision-making. In this pivotal role, you will bridge the gap between technical data engineering and enterprise strategy by developing, validating, and maintaining the analytical assets that power a massive information ecosystem.

New!

Washington, DC6 days ago

New!

Washington, DC6 days ago

Arlington, VA30+ days ago

Working as an individual contributor representing the Cyber team within the Space engineering team to architect, implement, and execute Risk Management Framework (RMF) CyberSecurity, CyberResilience, Cyber Survivability requirements of satellite systems, onboard computers, and flight software. Airbus US is looking for a Cyber Security Product Risk Manager who works with specialists from the Cyber, Space Engineering, and Contracts departments to ensure our products meet the applicable hardening requirements with a view that cyber risks are identified and controlled during the entire product life cycle.

McLean, VA10 days ago

Full-time

Own development and delivery of data products end-to-end: run requirements intake with clients, translate business needs into user stories and acceptance criteria, maintain a prioritized backlog, coordinate UAT, support release planning and manage stakeholder communication through ongoing maintenance and future iterations. The Product Engineer will work directly with Business Intelligence (BI) leadership, senior engineers, operations stakeholders, and federal users to stabilize, enhance, and extend a portfolio of internal applications, automations, datasets, and workflow tools that support the client’s mission.

Tysons, VA30+ days ago

Remote

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.

Washington, DC30+ days ago

$55,000–$75,000 Per Year

Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions, thought leadership, and grit to meet our client's transformational needs. Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners.

Quantico, VA30+ days ago

$135,100–$227,000 Per Year

As a key leader within a SAFe Agile Release Train (ART), the TPM will serve as the bridge between business strategy and technical execution, ensuring that every initiative is data-driven, aligned to strategic priorities, and delivered with excellence. The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications.

Quantico, VA30+ days ago

$135,100–$227,000 Per Year

Arlington, VA30+ days ago

At Koalafi, we partner with merchants to offer flexible lease-to-own financing to consumers, helping merchants increase sales while giving customers more ways to pay over time. Improve the agent-facing tools and backend UI used to support merchants, ensuring internal teams have the context and capabilities they need to serve merchants effectively.

New!

Washington DC, DC3 days ago

Remote

Full-time

The Lead works closely with developers and stakeholders to translate requirements into scalable technical solutions, oversee execution across Python data and ETL processes and web-based applications, and drive informed decision-making throughout the delivery lifecycle. This position serves as the primary technical authority in client engagements, providing clear direction, presenting solutions, and ensuring delivery quality, performance, and accountability across teams.

Washington, DC30+ days ago

$86,500–$111,996 Per Hour

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation.

Washington, DC30+ days ago

$103,700–$134,460 Per Hour

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions.

Ashburn, VA15 days ago

Aretec is seeking a Help Desk Specialist II (Tier 2 – Advanced Support) to provide advanced technical support for the Customs and Border Protection (CBP) Technology Service Desk (TSD). Perform remote installation and troubleshooting of workstations and peripherals, including desktops, laptops, tablets, printers, scanners, and cameras.

New!

McLean, Virginia5 days ago

PenFed is seeking a Senior Director of Pricing & Product Analytics to drive pricing strategy, product performance insights, and portfolio optimization across the Auto Lending and Unsecured Lending businesses (including Personal Loans, Student Loans, and Overdraft Lines of Credit). Risk & Policy Alignment: Partner with Decision Science and Risk teams to monitor credit performance, loan pricing effectiveness, and portfolio health across both secured and unsecured lending portfolios; provide analytical feedback to influence enhancements to risk models and lending policies.

Rockville, MD30+ days ago

For over 25 years, we have connected thousands of consultants with meaningful roles through a personal, communication-driven approach, partnering with a diverse client base to build high-performing teams and create lasting impact. This role is responsible for requirements elicitation, analysis, documentation, and validation in close collaboration with stakeholders, user representatives, and cross-functional delivery teams including engineering, quality assurance, and architecture.

Fairfax, VA20 days ago

This role evaluates business requirements, identifies process inefficiencies, and recommends technically sound approaches that leverage the capabilities of the Enterprise Service Management platform, as well as supports other project efforts under the responsibility of the Customer Engagement business division. In partnership with the PMO Manager, Development Lead, and other key functional areas, this role supports development prioritization by assessing effort, value, risk, and platform impact to help sequence work effectively and set realistic delivery expectations.

Reston, VA30+ days ago

Full-time

Product Owner Job Location: Reston, VA (Hybrid – Once a Week) Job Type: Contract-To-Hire Interview: F2F interview required Job Description: We are seeking a seasoned Senior Product Owner with 6+ years of hands-on product ownership experience to lead the vision, roadmap, and execution of strategic product initiatives. This individual will work closely with cross-functional teams, customers, and executive stakeholders to define future-state capabilities, drive business transformation, and deliver high-impact product solutions.

New!

Washington, DC6 days ago

New!

Washington, DC6 days ago

New!

Herndon, VA4 days ago

$65–$74

Knowledge of data center electrical systems including UPS, generators, switchgear, busway, PDUs, and ATSs and electrical safety practices * Good track record of working effectively across different groups in the organization including DCEO Principal Engineers, MCM Bar Raisers, site Chief Engineers, and CPI PMs. Without this coordination function, projects would face delays in approvals, budget misalignment, and compliance gaps that could impact delivery timelines Other responsibilities include defining MOP requirements, planning delivery timelines, coordinating DCEO reviews, and managing the approval workflow through Policy.

Arlington, Virginia11 days ago

If you don't have all of them, please apply anyway and tell us about your skills and experience: Proven experience planning and executing cross-functional projects, including system evaluations and selections, acquisition integrations, new system or module implementations, and technology migration or re-platforming initiatives. This role provides technical support, gathers and documents business requirements, improves support and enhancement processes, and designs and implements application configuration solutions to meet business needs.

DC WASHINGTON, DC30+ days ago

A degree from an accredited College/University in Software Engineering, Computer Science, or related discipline is preferred; • Project Management Professional (PMP) certification preferred; • Able to perform all functional duties independently on high-visibility programs, or mission critical aspects of a given program; • Able to oversee the efforts of direct reporting resources and/or be responsible for the efforts of all staff assigned to a specific job; • Experience training/mentoring less experienced personnel; • Broad knowledge of project management disciplines as outlined in the Project Management Body of Knowledge; • Extensive experience with managing software application development projects of various sizes, including client interaction and meeting facilitation; • Extensive experience defining project scope, developing work plans and project schedules, preparing project estimates, developing resource plans, and compiling project status reports; • Extensive experience managing heterogeneous project teams composed of resources from multiple vendors/organizations; • Extensive experience reviewing software documentation such as requirements specifications, design documents, manuals, test plans/cases, test scripts and test reports; • Able to obtain Postal clearance; • Excellent communication skills. Job TitleUSPS-Product Solutions Specialist Rep V, Public Trust or Secret Clearance|Tier IIIJob TypeFull-timeEducationBachelor's DegreeCareer LevelSenior ManagerCategoryInformation TechnologyJob DescriptionResponsible for all aspects of the development and implementation of assigned projects and provides a single point of contact for those projects.

Washington, DC30+ days ago

$103,500–$155,295 Per Year

Your leadership will be key to growing our research capabilities, streamlining processes, and improving partnerships to create user-centered experiences that contribute directly to Cardinal Health's and our customers' success. You will empower the team to conduct impactful research that drives business value, build a knowledge-driven culture, and ensure insights improve not only product design and development but also overall business strategy.

New!

Gaithersburg, MD1 day ago

Support Sodexo and Entegra’s Corporate Social Responsibility (CSR) programs by understanding the breadth and depth of sustainably sourced products currently under contract and packaging/promoting these to Entegra’s segment leaders to review and discuss our offering with clients. Entegra Procurement Services is a subsidiary of Sodexo and part of a global procurement network that manages more than $36 billion in spend for food, services and supplies, and serves more than 120,000 purchasing sites throughout the United States alone.

Fort Belvoir, VA30+ days ago

$126,200–$210,400 Per Year

The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. Support quality assessment of mission data and products consisting of long-term trending, independent analysis and tests, and special studies to improve the quality of mission data or products.

Herndon, VA13 days ago

$54,000–$67,500 Per Year

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Product Support Jobs in Washington, DC

Jobs

Product Manager - IT Security (GRC)System One

Sr ServiceNow Product OwnerSystem One

Business Director - BC&P Product Portfolio Strategy & Insights LeadDiscover Financial Services

Senior Product Manager - RemoteCorpay

Sr. Director, Product Management - AI/ML Platform IntelligenceDiscover Financial Services

Senior Manager, Product Management- Associate ExperienceDiscover Financial Services

Manager, Product Management - Credit ReviewDiscover Financial Services

Sr Director, Product Management - MarTech (Business Cards & Payments)Discover Financial Services

Tech Support Specialist IITPI Global Solutions

Director, Chief of Staff - BC&P Product & Card ExperienceDiscover Financial Services

NOC Support EngineerInmarsat Government, Inc

Engineer IT-SupportDigital Realty Trust

Specialist, Systems EngineerL3Harris Technologies

Senior Engineering Support Specialist - Weapons Launcher Test EngineerThe Computer Merchant, LTD.

Outside Sales Representative - StairliftLeafHome

Remote Claims SpecialistNesco Resource

Customer Support SpecialistFalcon Optics USA

Senior Product OwnerGDH Consulting

Technical Specialist, Platform Product ManagementNational Student Clearinghouse

Senior Product Development SpecialistNestle

Data Governance & Products SpecialistBlue Ribbon Global Technologies

Senior Data Product & Governance SpecialistBlue Ribbon Global Technologies

Senior Data Product & Governance SpecialistRelig Staffing, Inc.

Data Governance & Products SpecialistRelig Staffing, Inc.

Cyber Security Product RISK ManagerAIRBUS U.S. Space & Defense, Inc.

Product EngineerHive Group LLC

Jira and Jama Product Delivery SpecialistMaximus

Junior Communications Product Specialist - Healthcare TransformationBlue Water Thinking

Technical Product Owner (5011)ESS

Sr. Technical Product Owner (5156)ESS

Senior Product Manager - Merchant ExperienceKoalafi

Technical & Product LeadConstellation Inc

Senior Metadata & Data Products Specialist - 90405354 - Washington DC, Phil. PA, Wil. DE or Chicago (Washington, DC, US, 20001)Amtrak

Lead Metadata & Data Products Specialist - Washington DC, Philadelphia, Wilmington, Chica (Washington, DC, US, 20001)Amtrak

Help Desk Specialist II (Tier II – Advanced Support)Aretec Inc

Sr Director Pricing & Product AnalyticsPenFed Credit Union

Product ManagerConsultNet

Technical Product AnalystElectronic Systems Inc

Product Owner (ServiceNow)Lumen Solutions Group Inc

Data Governance & Products SpecialistSOMERSET STAFFING

Senior Data Product & Governance SpecialistSOMERSET STAFFING

Technical Program Product ManagerKforce Inc.

Sr. Operations and Support Analyst-Workday SpecialistUSA The Nature Conservancy

USPS-Product Solutions Specialist Rep V, Public Trust or Secret Clearance|Tier IIIGlobal Commerce and Services

Manager of Research and Insights, Product ExperienceCardinal Health

Senior Manager, Category Product RequirementsSodexo

Product Quality/Image Quality Analyst (TS/SCI CI Poly) (4577)SMX

Product Operations Specialist (Grant Funded)National Student Clearinghouse

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