OTHER

FEED

UNKNOWN

The SM supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service, and people. The Shift Manager (SM)is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, guests, people & operations.

The Shift Manager (SM)is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, guests, people & operations. The SM supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service, and people. The SM operates under the direction of the RGM and directly manages a shift of Team Members.Summary Of Essential Duties and Responsibilities:Profitability<ul><li>Follows all cash control and security procedures (e.g., safe counting, cash drawers)</li><li>Maintains inventory by performing Daily and Weekly inventory inspections</li><li>Receives inventory truck orders</li></ul>Guest<ul><li>Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings</li></ul>People<ul><li>Provides coaching and feedback to Team Members to increase the restaurant team's capabilities and raise restaurant performance</li></ul>Operations<ul><li>Sets an example for Team Members by working hard to implement shift plans and drive operational results</li><li>Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines</li><li>Motivates Team Members during the shift on each of the workstations</li><li>Reviews restaurant results to identify successes and areas for improvement</li><li>Ensures that the restaurant upholds operational and brand standards</li></ul>Qualifications And Skills:<ul><li>Must be at least eighteen (18) years of age</li><li>High School Diploma or GED required; 2 years of college preferred</li><li>1-2 years of previous quick service restaurant experience</li><li>Demonstrated understanding of guest service principles</li><li>Available to work evenings, weekends, and holidays</li><li>Ability to work long and/or irregular shifts as needed, for the proper functioning of the restaurant</li></ul><h3>About Burger King</h3>Every day, more than 11 million guests visit BURGER KINGÂ® restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KINGÂ® is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPERÂ®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years.Job types: Full-time, Part-time

Burger King

Shift Manager - Burger King Alamogordo

Coaching

Computer Workstations

Fast Food

High School Diploma

Inventory Management

Operations Management

Operations Planning

Profit & Loss

Restaurant

Sales

Team Lead/Manager

Talent Acquisition

A. Shift Leader helps the shift run smoothly by taking care of their restaurant teams and guests and. Create Memorable Experiences-Creates a service experience so good the guest cant wait to come back to Popeyes.

Shift SupervisorShift Leaders consistently keep our brand promises, help inspire teams and deliver great results. They understand the importance of providing and engaging environment for restaurant teams and the guest. A Shift Leader helps the shift run smoothly by taking care of their restaurant teams and guests and delivering operational excellence. Essential Functions Develop Servant Leaders-Puts your people and restaurant first-not yourself Create Memorable Experiences-Creates a service experience so good the guest cant wait to come back to Popeyes Administration-Maintains the balance between providing a high quality employee and guest experience, and achieving financial goals Responsibilities Coaches, trains and develops team members around processes and procedures at each station Actively participates in team huddles offering great ideas Consistently thanks the team and celebrates success Serves as a role model and coaches Brand service behaviors Fixes bottlenecks, calls chicken drops and monitors Speed of Service Makes sure the restaurant is welcoming and clean Spends time with the guests in the dining room doing table touches throughout the shift Supports the team to resolve guest concerns quickly Ensures product quality and all standards are met on their shift Provides ideas to the restaurant General Manager to improve guest metrics and feedback Leads each shift by delegating duties, assigning tasks, and following up with all team members Must be proficient in each are of the restaurant to assist when necessary Uses shift tools and routines to ensure Quality, Service and Cleanliness Standards (QSC) are met Ensures accuracy of inventory and waste tracking Reviews and approves invoices and inter-store transfers (ISTs) Checks people charts and production planning and makes necessary adjustments Follows through with action plans for Employee Engagement, Voice of the Guest and Operational Assessments during the shiftRequired Education and Experience Minimum Age: 18 years old Previous restaurant leadership experience preferred

Popeyes - Legacy Chicken

Shift Supervisor

Billing

Improvement Metrics

Operational Audit

Production Planning

Assist with training and development of all crew members to allow for proper succession planning of future shift managers; provide constructive feedback on performance with all crew members. - Must possess moderate level computer skills to include electronic mail, Point of Sale system, and the ability to learn the Blake’s Lotaburger BOH computer system.

SHIFT MANAGER FULL-TIME (Up to 35 weekly hours), NON-EXEMPT   Position Summary: The Shift Manager’s (SM) role is to assist the management team in overseeing of the operation of the restaurant when scheduled as the Manager on Duty (MOD). This includes, but is not limited to, ensuring customer satisfaction while maintaining profitability through diligent monitoring and controlling of food/beverage costs and labor costs. The (SM) may at times, perform the essential functions of a crew member when not acting as the MOD.  Ultimately, it is the duty of the SM to assist in running an efficient restaurant operation, rendering fast customer service in a friendly manner in a clean and sanitary atmosphere. The SM reports to the General Manager.   Essential Functions: -          Know and embody the Mission, Vision and Core Values of Blake’s Lotaburger. -          Demonstrate the highest level of customer service by being polite and friendly to customers, especially when addressing complaints. -          Ensure proper preparation of each menu item the proper way, every time. Never walk past a mistake. -          Develop exceptional leadership skills in order to motivate management staff and crew members to perform all job duties with the customer in mind. -          Possess expert knowledge of both Blake’s Lotaburger General Employee Policies & Procedures, as well as Book 1 Policies & Procedures. -          Ensure that all crew members comply with all Blake’s Lotaburger Policies & Procedures. When a policy violation occurs, report to the General Manager to follow up with appropriate discipline.  -          Ensure that the kitchen is in compliance with all applicable food safety laws at all times.  -          Ensure that the store safe is always secure. The safe must be closed if not in immediate use.  -          Document all deposits per Book 1 cash handling policies and assuring that other designated managers are doing the same. Report any deposit discrepancies to the General Manager immediately.  -          Responsible for assisting with inventory of the product in your store. Ensure the store is in compliance with all applicable laws, including but not limited to: food safety, premises safety, equal employment opportunity, and workers’ compensation reporting. -          Educate and train your employees to comply with the above laws and regulations, encouraging compliance and proper and timely reporting of any issues or concerns.  -          Assist with training and development of all crew members to allow for proper succession planning of future shift managers; provide constructive feedback on performance with all crew members. -          Other duties as assigned, including stocking shelves, receiving delivery trucks and housekeeping.   Qualifications/Requirements (Education/Training/Experience/Abilities): -          Ideal candidate will have a High School Diploma and have at least six months restaurant experience at any level. -          Ability to work a flexible schedule up to 28 hours per week (PT) or 40 hours per week (FT). -          Appearance must be professional, neat, clean and well-groomed. Visible (neck tattoos are prohibited) tattoos must be appropriate and facial piercings may not be worn at work, but clear “spacers” or “piercing retainers” are allowed.   -          Must be proficient on Blake’s Lotaburger restaurant operations, General Policies & Procedures and Book 1 Store-Level Operations. -          Must understand health codes and procedures for handling raw meat and eggs. -          Must possess moderate level computer skills to include electronic mail, Point of Sale system, and the ability to learn the Blake’s Lotaburger BOH computer system.  -          Must possess strong teamwork and communication skills.  -          Ability to read/write/speak in English. (Fluency is not required)  -          Bilingual in Spanish/English is a plus. -          Ability to read, understand, apply and adhere to policies and procedures. -          Must be able to pass a pre-employment background check. -          Food Handler Certified   Essential Physical/Emotional Requirements: -          Physical requirements include: lift up to 25 lbs. unassisted and 50 lbs. assisted, ability to stand and walk for prolonged periods of time; bend, stoop, climb and reach. Ability to work in a warm/hot and at times, cold (walk-ins/freezers) environment is a must. -          Must be able to safely work with knives and other sharp objects, wearing any necessary personal protective equipment when needed. -          Work well with others in a team environment, often sharing tasks and/or collaborating on solutions. -          Work scheduled hours while physically present in the restaurant. Ability to see and hear. -          Ability to multitask and work under stressful conditions in a quick service restaurant environment, dealing with customers and other employees. Tolerate a reasonable amount of work  stress. -          Ability to handle difficult and/or sensitive situations either with customers or other employees using tactful, appropriate and effective communication. Blake’s Lotaburger’s policy of equal opportunity includes the following: race, religion, ethnicity, national origin, ancestry, familial status, gender, sexuality, gender identification, sexual orientation, age (40 and over), veteran status, genetic information, or physical/mental disability (or perceived disability) or any other status protected by local, state or federal law.    This EEO policy applies to all decisions regarding recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and terms and conditions of employment. Blake’s Lotaburger will not tolerate any form of harassment, discrimination, retaliation on the basis of any status protected by local, state, or federal law.   Blake’s Lotaburger, LLC will provide reasonable accommodations for qualified individuals with disabilities. To request reasonable accommodation, contact the Human Resources Department at HR@lotaburger.com or 505-884-2160 Ext. 1644.     This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Production Jobs in Alamogordo, NM

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Production Jobs in Alamogordo, NM

Shift Manager - Burger King Alamogordo Burger King

Shift Supervisor Popeyes - Legacy Chicken

Shift Manager Blakes Lotaburger

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