Collaborate with Associate Provosts and other administrative units on operational initiatives, enrollment management, and process improvements, ensuring full adherence to the Collective Bargaining Agreement (CBA) in all matters relating to direct reports, including workload assignments, evaluations, and grievance procedures. Utilize institutional technology solutions such as enterprise resource planning (ERP) systems (e.g., Colleague), data extraction and reporting solutions (e.g., Webi), learning management systems (LMS) (e.g., Blackboard), and faculty evaluation solutions (e.g., Faculty Success) for operations, reporting, and compliance.