Experience with platforms such as Slack, Zoom, Box, Atlassian products, CMS/DMS platforms, learning management systems, compliance platforms, vendor management platforms, asset management platforms, ERP systems and similar enterprise SaaS tools. As a result, this is a highly hands-on leadership role where the manager is expected to actively contribute to engineering, administration, troubleshooting, integrations, and project delivery while simultaneously driving strategy, governance, operational maturity, and team development.