Bilingual French/English Associate Client Escalation Specialist CoStar GroupBilingual French/English Associate Client Escalation SpecialistRichmond, VirginiaAs a CoStar Associate Client Service Escalation Specialist, you will be responsible for supporting and managing escalations while maintaining the relationships between departments and servicing client needs by providing professional, efficient, helpful and courteous support via CoStar’s Call Centers so that our customers have a productive and enjoyable experience and in turn will renew their subscriptions on the CoStar suite of products and services. In this role, you will be the escalated representative for all customer issues answering calls/emails from CoStar’s customers and internal employees on a wide variety of issues.
Associate Client Escalation Specialist 11-8pm Shift CoStar GroupAssociate Client Escalation Specialist 11-8pm ShiftRichmond, VirginiaAs a CoStar Associate Client Service Escalation Specialist, you will be responsible for supporting and managing escalations while maintaining the relationships between departments and servicing client needs by providing professional, efficient, helpful and courteous support via CoStar’s Call Centers so that our customers have a productive and enjoyable experience and in turn will renew their subscriptions on the CoStar suite of products and services. In this role, you will be the escalated representative for all customer issues answering calls/emails from CoStar’s customers and internal employees on a wide variety of issues.
Default Support Services Truist Financial CorporationDefault Support ServicesRichmond, VA$45,760–$54,290 / yearGeneral Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Maintain positive and professional working relationships between peers, manager, clients, internal partners, and vendors (attorneys, repo agents, etc).
Customer Experience Representative Vacation AdvertiserCustomer Experience RepresentativeRichmond, VARemoteAs part of our growing remote team, you'll learn how to assist clients with planning memorable travel experiences while developing professional customer service and communication skills. Applicants selected to move forward will be invited to attend a virtual information session where additional details about the opportunity, training process, work structure, compensation model, and available support will be discussed.
Corporate Trust & Escrow Services Account Analyst I Truist BankCorporate Trust & Escrow Services Account Analyst IRichmond, VirginiaWork in conjunction with the Relationship Manager, Client Manager II, Client Manager I, and Account Analyst III Lead to ensure uniformity, efficiency and quality in the administration of all accounts assigned to the regional office; assists Manager(s) of Corporate Trust and Escrow Services Administration in the implementation of all administrative procedures to comply with department policy and audit requirements. CTES provides a highly skilled and experienced sales and service team across a variety of solutions and transaction roles including: corporate and municipal bond trustee; commercial escrow agent; M&A administration; Insurance and regulatory trustee; and loan administration services.
Corporate Trust & Escrow Services Account Analyst I Truist Financial CorpCorporate Trust & Escrow Services Account Analyst IRichmond, VA$50,000–$60,000 / yearWork in conjunction with the Relationship Manager, Client Manager II, Client Manager I, and Account Analyst III Lead to ensure uniformity, efficiency and quality in the administration of all accounts assigned to the regional office; assists Manager(s) of Corporate Trust and Escrow Services Administration in the implementation of all administrative procedures to comply with department policy and audit requirements. CTES provides a highly skilled and experienced sales and service team across a variety of solutions and transaction roles including: corporate and municipal bond trustee; commercial escrow agent; M&A administration; Insurance and regulatory trustee; and loan administration services.
Supervisor-Nuclear Code Services - Territory: Georgia, Tennessee, Virginia and Pennsylvania Munchener Ruckversicherungs-Gesellschaft Aktiengesellschaft (Munich Re)Supervisor-Nuclear Code Services - Territory: Georgia, Tennessee, Virginia and PennsylvaniaRichmond, VAYou will provide ASME/NB technical and administrative support to staff and clients, support and implement sales and marketing activities, support corporate technical and administrative initiatives, develop staff, and support TRS, Nuclear and Government business units. Non-Technical Skills: Required: Some past supervisory or team leadership experience with excellent verbal and written communication skills.
NewClient Success Specialist Atlantic Constructors, Inc.Client Success SpecialistRichmond, VAFull timeAt ACI we build our company and our culture not by counting people, but by making our people count!$0.00 COST FOR MEDICAL, DENTAL, SHORT TERM DISABILITY & LIFE INSURANCE (EMPLOYEE ONLY) COVERAGE!Atlantic Constructors is seeking dynamic, motivated, career minded individuals to join our expanding team! The work environment and physical demands required would be representative of those that must be met by an employee to successfully perform the essential functions of this job, and may include, but are not limited to the following: Work Environment:This role is primarily office-based with frequent interaction across clients, partners, and leadership.
NewCUSTOMER SERVICE - IMMEDIATE HIRE – FULL TIME ENTRY LEVEL POSITIONS GEM VA INC.CUSTOMER SERVICE - IMMEDIATE HIRE – FULL TIME ENTRY LEVEL POSITIONSRichmond, VAFull timeStart your career as an Entry-Level Customer Service Representative with a company that values teamwork, growth, and success. No previous experience is required — we provide paid training, ongoing support, and the tools you need to succeed .
Default Support Services Truist Financial CorpDefault Support ServicesRichmond, VA$45,760–$54,290 / yearGeneral Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Maintain positive and professional working relationships between peers, manager, clients, internal partners, and vendors (attorneys, repo agents, etc).
Customer Experience Representative AspiretalentagencyCustomer Experience RepresentativeRichmond, VirginiaRemoteAs a Customer Experience Representative, you will assist clients with inquiries, provide ongoing support, and help create positive customer experiences within a service-driven environment. This position supports clients within the travel and hospitality industry and plays an important role in maintaining customer satisfaction.
Client Relationship Consultant/401(K) Specialist Towne BankClient Relationship Consultant/401(K) SpecialistRichmond, VARecognized professional retirement plan designation such as Chartered Retirement Plan Specialist (CRPS), Accredited Investment Fiduciary (AIF) or Certified Employee Benefit Specialist (CEBS). Previous experience providing retirement plan consulting in either a brokerage firm, the investment division of a financial institution or an investment advisory practice.
Client Relationship Consultant/401(k) Specialist TowneBankClient Relationship Consultant/401(k) SpecialistRichmond, VARecognized professional retirement plan designation such as Chartered Retirement Plan Specialist (CRPS), Accredited Investment Fiduciary (AIF) or Certified Employee Benefit Specialist (CEBS). Previous experience providing retirement plan consulting in either a brokerage firm, the investment division of a financial institution or an investment advisory practice.
Clinician I/II School-Based Services ChildSaversClinician I/II School-Based ServicesRichmond, VirginiaChildSavers offers a comprehensive and competitive benefits package including options for health, dental, and vision insurance(s), a health savings account, access to employer-paid EAP support services, a public service loan forgiveness (PSLF) assistance support service (free-of-charge), a retirement plan with tenure-based contribution incentives, employer-paid short and long term disability insurances, group term life insurance, paid time off, & 14 paid holidays annually. Participating in meetings and working with community partners of ChildSavers, including Richmond Police Department, Richmond Public Schools, VCU Health System, local Department of Social Services and/or local FAPT teams.
Resident Services Coordinator Richmond Redevelopment And Housing AuthorityResident Services CoordinatorRichmond, VAFull timeBehavioral Competencies This position requires the incumbent to exhibit the following behavioral skills: Effective Communication: Explains technical concepts and ideas to non-technical stakeholders in ways they can be understoodProactively conveys ideas, issues and, information in a logical manner Customer Service: Understands expected deliverables; seeks clarity when work requested could be out of scopeInteractions with clients are on-track for building an effective relationship Initiative: Seeks continuous improvement by appropriately challenging the status quoEncourages others to embrace the application of new methods, processes, procedures, tools, and/or techniques Job Knowledge: Shares job knowledge with others Responsiveness and Accountability: Demonstrates resilience, doesnt give up in the face of challengesMotivated to do his/ her best for good of the AuthorityResponds honestly to requests for feedback and offers suggestions for improving performance Teamwork: Demonstrates full understanding of the teams work processes and proceduresCollaborates with others to identify, understand, and present solutions to othersSecures the confidence of fellow team members. The RSC will link residents to existing services and resources in the community, assists residents to build informal support networks among themselves, encourage residents to be proactive in meeting their social, psychological and physical needs, provide conflict resolution assistance as appropriate and seek out assistance with existing community resources when needed.
Customer Care Representative - On Site MEDICAL TRANSPORTATION MANAGEMENT, INC.Customer Care Representative - On SiteRichmond, VAWhat You'll Need: • Must currently reside in Virginia and be able to work on-site at our Norton, VA office • 1 year of call center experience • 6 months of customer service experience • Basic typing and computer skills with strong navigation abilities. As part of our growing team, your work will directly impact the communities around you by helping remove barriers to care and improving quality of life.
HVM-NETA Electrical Services Sales Specialist - Richmond Vertiv Group Corp.HVM-NETA Electrical Services Sales Specialist - RichmondRichmond, VACompetencies: To perform the job successfully, an individual should demonstrate the following competencies: • Customer Focus- Is dedicated to meeting the expectations and requirements of internal and external customer; Gets first-hand customer information and uses it for improvements in products and services; Acts with customers in mind; Establishes and maintains effective relationships with customers and gains their trust and respect. • Interpersonal Savvy-Relates well to all kinds of people, up, down and sideways, inside and outside the organization; builds appropriate rapport; listens; builds constructive and effective relationships; uses diplomacy and tact; truly values people; can diffuse tension.
Customer Development Representative UniFirst CorpCustomer Development RepresentativeRichmond, VAWe were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list. As a Customer Development Representative, you will leverage warm relationships with existing customers to increase overall organic growth and profitability by selling additional products and services.
Customer Care Representative (Escalations & Advanced Customer Support) James River Air Conditioning IncCustomer Care Representative (Escalations & Advanced Customer Support)Richmond, VA$24–$26 / hourAct as the primary point of contact for customer problem escalations from the Client Service team, coordinating with internal teams (Field Service, Billing, Dispatch Operations, etc.) to achieve timely resolution. You will handle advanced-level customer service calls, troubleshoot sophisticated problems, de-escalate challenging situations, and drive resolutions that exceed customer expectations.
Senior Project Manager, Project & Development Services Cushman & WakefieldSenior Project Manager, Project & Development ServicesRichmond, VirginiaThis position is not just about business development or managing projects but also about fostering a culture of collaboration and innovation, working closely with the Project & Development Services leadership team to champion cross-business initiatives that benefit our clients, colleagues, and broader community interests. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.