This role uses deep expertise in EliseAI and Yardi Voyager 8, ensuring all prospect communications, tours, applications, waitlists, leasing activities, and recertifications are managed accurately, largely virtually and with strong knowledge of LIHTC and other affordable housing programs guiding every decision. EliseAI expertise: Serve as the portfolio's subject matter expert on EliseAI, overseeing AI managed lead conversations, monitoring conversation quality, correcting escalations, and keeping the AI's community specific knowledge base current and accurate.