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Product Support Representative

Assist the Parts and Service Departments in preparing estimates, settling controversies, investigating customer product problems, and investigating past due accounts as requested. Travel to customer locations as required, in various environmental conditions, to conduct sales calls, meetings, and perform equipment inspections.

Salary

KBSkills

ACTIVE

<div>REQUIREMENTS:<ol><li>Bachelor’s degree or equivalent industry experience</li><li>Good understanding of machine applications and systems required</li><li>Excellentcommunication and presentations skills needed</li><li>Ability to operate a P.C. (Windows, Excel, Word, etc.)</li><li>Applicant must be willing to relocate into the PSSR territory</li></ol> ESSENTIAL FUNCTIONS:<ol><li>Travel to customer locations as required, in various environmental conditions, to conduct sales calls, meetings, and perform equipment inspections</li><li>Maintain a valid driver’s license</li><li>Maintain a high level of product knowledge and merchandising programs offered by the company and Caterpillar</li><li>Achieve parts and service sales objectives in assigned territory</li><li>Assist the Parts and Service Departments in preparing estimates, settling controversies,  investigating customer product problems, and investigating past due accounts as requested</li><li>Develop potential customer base in assigned territory and assist new customers in opening accounts</li><li>Monitor and report all pertinent parts and service marketing information relative to competitive activity, customer information, and product performance</li><li>Perform inspections as required</li><li>Perform other duties as necessary and assigned</li></ol>Compensation: $0-1 negotiable</div>

Boyd CAT

salaryMin

salaryMax

payPeriod

currency

Caterpillar Equipment

Competitive Research

Customer Support/Service

Develop and Maintain Customers

Driver's License

Marketing

Microsoft Excel

Microsoft Windows Operating System

Microsoft Word

Parts Sales

Past Due Accounts

Product Merchandising

Product Support

Sales

Willing to Travel

Caterpillar, Inc

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